Chapter 3 l Computer Technology and Business Research

Chapter # 3 l Computer Technology and Business Research

Information Needs in Business l FIGURES OF GROSS SALES l PROFITS l DATA OF A DESCRIPTIVE NATURE – Which give the manager a good idea of the amount of dollars received from the sale of the product, how much profit the company has made. 2

Computer Technology and Business l l l l Typewriters. Adding machines. Calculators. Mini computers. Microcomputers. Internet. Multimedia computers combine text with sound, video animation, and graphics-all vital in business communication and presentations. 3

Advantages of Computers l l l Personal computers are fast. Accurate. Reliable. Economical. Facilitate compact storage by reducing paperwork to the minimum. 4

PC Applications Using Software l l l Groupware. Neural Networks. Computer-Aided Manufacturing (CAM) and Computer-Aided Design (CAD) Enterprise Resource Planning (ERP) Data Analytic Software Programs. 5

Groupware l A software that run on a network for teams to work on joint project, and facilitates people from different departments to access data jointly. 6

Neural Networks l Designed to trace patterns in a set of data and generanalize therefrom. 7

CAM/CAD Software l CAD (Computer Aided Design) software creates and displays complex drawings with precision, enabling experimentation with different designs. l CAM (Computer Aided Manufacturing) software helps engineers to design the manufacturing components, and directs the production of the product. 8

Growth of Core Business Applications of The PC The Internet and the intranet. l Browsers. l Web sites. l Electronic mail (e-mail). l 9

Internet l The information superhighway, has opened up tremendous possibilities for advancing global research and expanding the realms of business opportunities. 10

Intranet l The internal system of the organization what the internet is to the external environment of the organization. 11

Electronic Mail (e-mail) l Increasingly becoming the primary mode of business communication both within the company and with the external world, comprising both the national and global territories. 12

Web Site l Site accessible on the internet or intranet, crated by individuals and organizations for the purpose of sharing information. 13

Other PC Advances Useful to Business, Research, and Data Presentation Interactive voice technology. l CD-ROM l Relational database. l Electronic scanning. l 14

The Role of Information Systems in Managerial Decision Making l l l l Information can be readily drawn for any area. Including finance. Budget. Plant maintenance. Transportation. Distribution. Marketing. Human resources by any department. 15

Data Warehousing, Data Mining, and Decision Support Data warehousing is the process of extracting, transferring, and integrating data spread across multiple external databases and even operating systems. l Data mining helps to trace patterns and relatioonship in the data stored in the data warehouse. l 16

Management Information System (MIS) Operating subsystem. l Reporting subsystem. l Decision-making subsystem. l 17

Database Management Systems Decision Support System (DSS) l Executive Information System (EIS) l Expert System (ES) l 18

Ethics in Handling Information Technology Privacy. l Confidential information. l Incorrect information. l 19