Chapter 3 Human Resource Planning Key words human

Chapter 3 Human Resource Planning Key words human resource planning Delphi technique Cascade approach requirement forecast quantitative approach organization's objectives skill inventory developing action plans Anticipated changes common pitfalls Human Resource Management

Learning Objectives 1. 2. 3. important point Define human resource planning (HRP). Identify the steps in the HRP process. List several common pitfalls in HRP. pinch point Human Resource Management

u 1、What is the human resource planning u 2、Steps in the HRP Process u 3、Evaluation u 4、Common Pitfalls in HRP Human Resource Management

u 1、What is the human resource planning HRP is the process of getting the right number of qualified people into the right job at the right time. Put another way, HRP is the system of matching the supply of people－internally (existing employees) and externally (those to be hired or searched for)－with the openings the organization expects to have over a given time. Human Resource Management

u 2、Steps in the HRP Process HRP consists of four basic steps: (1)determining the impact of the organization's objectives on specific organizational units; Cascade approach Human Resource Management

(2)defining the skills, expertise, and total number of employees required to achieve the organizational and departmental objectives; Ø Ø Managerial estimates Delphi technique Scenario analysis Benchmarking Human Resource Management

(3)determining the additional human resource requirements; (4)developing action plans to meet the anticipated human resource needs. The relationship between organizational planning and human resource planning: Human Resource Management

Information from Various Organization Unit Economic activity Competition Government action Historical data Organizational Objectives Divisional and departmental objectives Skill and abilities required Other Types and Numbers Of total HR (demand for HR) Skills inventory Net HR requirement Anticipated changes Recruitment selection orientation develpment Attrition, layoffs , terminations , early retirement Human Resource Management

u (1) (2) (3) (4) (5) (6) (7) (8) 4、Common Pitfalls in HRP Some of the most frequently encountered stumbling blocks to HRP include an “identity crisis, ” a lack of sponsorship by top management, an overcomplicated initial effort, a lack of coordination with other management functions. a lack of integration with the organizational plan, taking a strictly quantitative approach, noninvolvement of operating managers, P 133 inappropriate use of certain techniques. 练习 ? Human Resource Management

Review Questions u 1. What is human resource planning (HRP)? u 2. How docs human resource planning relate to organizational planning? u 3. What are the four basic steps in the human resource planning process? u 4. Explain the cascade approach to setting objectives. u 5. List eight common pitfalls in human resource planning. Human Resource Management

Discussion Questions u 1. Do you think better HRP could have prevented much of the downsizing that has gone on in many large companies? Why or why not? u 2. Do you think most human resource planning is undertaken on the basis of organizational objectives or on an “as necessary” basis? u 3. How is it possible to accomplish good organizational planning, and hence good human resource planning, in light of the many changing environmental factors over which the organization has no control? Human Resource Management

Case A Evaluation process of a hypothetic HR system Objectives: in the 2 years; administrator; average age; reduce; 35 or under Policy: Plan: Evaluation Main questions: Human Resource Management

Case Thank You For Interview Dear (Boss's Name), I appreciated the opportunity to meet with you yesterday about the position of (job title) with (Company Name). I really enjoyed meeting with members of the office and learning about the job. The entire team certainly seem to be highly skilled and motivated and the work itself seems as rewarding as it is challenging. From our discussion, I gained a strong sense of (Company Name's commitment to their clients and their employees. I also enjoyed our discussion of my opportunities and future within the firm. I feel strongly that I possess the qualities required as a (job title). I believe my education and experiences have prepared me well for a future with you. I eagerly anticipate our next meeting. Thank you for considering me for this opportunity. Sincerely, (Signature) Human Resource Management

Case Commonly-asked Questions A 1. Why are you applying for this position? Probably the most commonly asked question at job interviews. You need to convince your interviewer that you are enthusiastic about the job. 2. I see on your resume that you served as chairperson of suchand-such committee. What was that experience like? Along with innovation, employers often look for leadership ability. In general, interviewers are looking for evidence of a willingness to listen, an ability to give feedback, and a firmness when it comes to getting things done. 3. So you just graduated. How did you like school? Loved it. Learned so much. And let me tell you a little bit about what types of activities I was involved in. Human Resource Management

4. Where do you see yourself in 5 years? You don't necessarily need to say that you want to work for the company forever, but you should express how you think the position to which you are applying will help you grow. 5. What do you consider your biggest fault? Interviewers love this question, even though it sort of invites dishonesty. You're supposed to say something like: "I'm a perfectionist. " Or: "I tend to work too hard. " You may want to prepare a more thoughtful answer, but you should at least anticipate this question. 6. If you could go anywhere for 24 hours, with an unlimited budget where would you go? Sometimes, interviewers will ask off-the-wall questions just to get a better sense of who you are as a person. Human Resource Management