Chapter 3 Alarms The First Line of Defense

Chapter 3 Alarms: The First Line of Defense What is a False Dispatch? © 1999 National Burglar & Fire Alarm Association 3 -1

What is a False Dispatch? “False Alarm Dispatch means an Alarm Dispatch Request to the police department, when the responding officer finds no evidence of a criminal offense or attempted criminal offense after having completed a timely investigation of the Alarm Site. ” Source: NBFAA Model Alarm Ordinance © 1999 National Burglar & Fire Alarm Association 3 -2

What is an Alarm Dispatch Request? “An Alarm Dispatch Request which is canceled by the Alarm Business or the Alarm User prior to the time the responding officer reaches the Alarm Site shall not be considered a False Alarm Dispatch. ” Source: NBFAA Model Alarm Ordinance © 1999 National Burglar & Fire Alarm Association 3 -3

False Alarm Vs. False Dispatch – False Alarm: Alarm system detects alarm status erroneously through user error, equipment, etc. . – False Dispatch: Notification of an alarm to the police department and responding authority finds no evidence of a criminal offense or attempted criminal offense. © 1999 National Burglar & Fire Alarm Association 3 -4

Alarms: The First Line of Defense 1 - Introduction 9 - The Control 2 - What is an Alarm 10 - The Central Station System 11 - How Authorities Respond 3 - What is A False Dispatch 4 - Impact of False 12 - What to expect for Dispatches Alarm Co. s 5 - Causes of False 13 - The Alarm Ordinance Dispatches 14 - Sources of Information 6 - Preventing False 15 - Site Survey Dispatches 5 Minute 10 Minute 30 Minute 60 Minute Break Lunch 7 -Break User Controls © 1999 National Burglar & Fire Alarm Association 3 -5 Next Chapter