Chapter 2 Multicultural Therapeutic Communication Developing Cultural Communication
![Chapter 2 Multicultural Therapeutic Communication Chapter 2 Multicultural Therapeutic Communication](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-1.jpg)
![Developing Cultural Communication • OBJECTIVES – List and describe a minimum of 5 techniques Developing Cultural Communication • OBJECTIVES – List and describe a minimum of 5 techniques](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-2.jpg)
![Communicating with Clients of Diverse Cultures • Speak slowly, enunciate clearly, and allow time Communicating with Clients of Diverse Cultures • Speak slowly, enunciate clearly, and allow time](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-3.jpg)
![Barriers to Therapeutic Cultural Communication • • • Lack of knowledge Fear, distrust Racism Barriers to Therapeutic Cultural Communication • • • Lack of knowledge Fear, distrust Racism](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-4.jpg)
![Barriers • Healthcare rituals • Language • Perceptions, expectations Barriers • Healthcare rituals • Language • Perceptions, expectations](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-5.jpg)
![Cultural Biases Experienced in Healthcare Facilities • Unwillingness of HCP to accept the uniqueness Cultural Biases Experienced in Healthcare Facilities • Unwillingness of HCP to accept the uniqueness](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-6.jpg)
![Therapeutic Response • • • Approach client slowly, respectfully Create culturally comfortable environment Listen Therapeutic Response • • • Approach client slowly, respectfully Create culturally comfortable environment Listen](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-7.jpg)
![Examples of Cultures • • • Caucasian, Western African American, Western Black, African or Examples of Cultures • • • Caucasian, Western African American, Western Black, African or](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-8.jpg)
![Religion-Based Cultures • Judaism – Sabbath, kosher food, Passover • Hinduism and Buddhism – Religion-Based Cultures • Judaism – Sabbath, kosher food, Passover • Hinduism and Buddhism –](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-9.jpg)
![Medical Interpreters • • Cultural broker, cultural facilitator Legal use of interpreters Best use Medical Interpreters • • Cultural broker, cultural facilitator Legal use of interpreters Best use](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-10.jpg)
![Therapeutic Response • • Assess if interpreter is needed Discuss causes of illness: if, Therapeutic Response • • Assess if interpreter is needed Discuss causes of illness: if,](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-11.jpg)
![Western Medicine • Bacterial, viral cause • Diagnosis by – Scientific tests – Observation Western Medicine • Bacterial, viral cause • Diagnosis by – Scientific tests – Observation](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-12.jpg)
![Holistic Medicine • Personal accountability for one’s health • Body’s ability to heal itself Holistic Medicine • Personal accountability for one’s health • Body’s ability to heal itself](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-13.jpg)
![Oriental/Eastern Medicine • • • Body balance of energy, opposing states Practiced in home, Oriental/Eastern Medicine • • • Body balance of energy, opposing states Practiced in home,](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-14.jpg)
![Folk Medicine • • Home remedy medication handed down Some harmless, others dangerous Practiced Folk Medicine • • Home remedy medication handed down Some harmless, others dangerous Practiced](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-15.jpg)
![“I've learned that people will forget what you said, people will forget what you “I've learned that people will forget what you said, people will forget what you](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-16.jpg)
- Slides: 16
![Chapter 2 Multicultural Therapeutic Communication Chapter 2 Multicultural Therapeutic Communication](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-1.jpg)
Chapter 2 Multicultural Therapeutic Communication
![Developing Cultural Communication OBJECTIVES List and describe a minimum of 5 techniques Developing Cultural Communication • OBJECTIVES – List and describe a minimum of 5 techniques](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-2.jpg)
Developing Cultural Communication • OBJECTIVES – List and describe a minimum of 5 techniques to employ when communicating with individuals of other cultures. – Discuss barriers to multicultural therapeutic communication and suggest ways these barriers may be decreased or eliminated – Identify cultural biases/prejudices that may be experienced in today’s health care environments. – Discuss recognized types of medicine: Western medicine, holistic medicine, oriental medicine, and folk medicine.
![Communicating with Clients of Diverse Cultures Speak slowly enunciate clearly and allow time Communicating with Clients of Diverse Cultures • Speak slowly, enunciate clearly, and allow time](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-3.jpg)
Communicating with Clients of Diverse Cultures • Speak slowly, enunciate clearly, and allow time for the client to process the information and respond • Demonstrate an interest of the culture or background • Communicate effectively while putting personal biases and prejudices aside • Gain knowledge of the beliefs and rituals of different cultures • Develop techniques that foster multicultural communication • Recognize barriers to multicultural communication • *Identify, resolve, and satisfy the healthcare needs of the client with respect to help them be at ease
![Barriers to Therapeutic Cultural Communication Lack of knowledge Fear distrust Racism Barriers to Therapeutic Cultural Communication • • • Lack of knowledge Fear, distrust Racism](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-4.jpg)
Barriers to Therapeutic Cultural Communication • • • Lack of knowledge Fear, distrust Racism Bias, prejudice, ethnocentrism Stereotyping
![Barriers Healthcare rituals Language Perceptions expectations Barriers • Healthcare rituals • Language • Perceptions, expectations](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-5.jpg)
Barriers • Healthcare rituals • Language • Perceptions, expectations
![Cultural Biases Experienced in Healthcare Facilities Unwillingness of HCP to accept the uniqueness Cultural Biases Experienced in Healthcare Facilities • Unwillingness of HCP to accept the uniqueness](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-6.jpg)
Cultural Biases Experienced in Healthcare Facilities • Unwillingness of HCP to accept the uniqueness or difference in another’s culture • Preference for Western medicine • Client choosing Physician according to gender • Prejudices & discrimination based on sexual preference, gender identity, age, sex, race, religion, and disease • Ethnocentrism • Believing socio-economic class determines the amount of “care”
![Therapeutic Response Approach client slowly respectfully Create culturally comfortable environment Listen Therapeutic Response • • • Approach client slowly, respectfully Create culturally comfortable environment Listen](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-7.jpg)
Therapeutic Response • • • Approach client slowly, respectfully Create culturally comfortable environment Listen to client, observe culture Validate, ask questions Recognize nonverbal gestures, mannerisms
![Examples of Cultures Caucasian Western African American Western Black African or Examples of Cultures • • • Caucasian, Western African American, Western Black, African or](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-8.jpg)
Examples of Cultures • • • Caucasian, Western African American, Western Black, African or Caribbean Asian Native American, South Sea Island Hispanic and Latino
![ReligionBased Cultures Judaism Sabbath kosher food Passover Hinduism and Buddhism Religion-Based Cultures • Judaism – Sabbath, kosher food, Passover • Hinduism and Buddhism –](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-9.jpg)
Religion-Based Cultures • Judaism – Sabbath, kosher food, Passover • Hinduism and Buddhism – Vegetarian, fasting, modesty • Muslim – Non-pork, daily prayers, decisions
![Medical Interpreters Cultural broker cultural facilitator Legal use of interpreters Best use Medical Interpreters • • Cultural broker, cultural facilitator Legal use of interpreters Best use](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-10.jpg)
Medical Interpreters • • Cultural broker, cultural facilitator Legal use of interpreters Best use of interpreters Role of clients, physicians, health professionals
![Therapeutic Response Assess if interpreter is needed Discuss causes of illness if Therapeutic Response • • Assess if interpreter is needed Discuss causes of illness: if,](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-11.jpg)
Therapeutic Response • • Assess if interpreter is needed Discuss causes of illness: if, how treated Ascertain use of holistic or folk medicine Continue use of holistic or folk medicine, if possible
![Western Medicine Bacterial viral cause Diagnosis by Scientific tests Observation Western Medicine • Bacterial, viral cause • Diagnosis by – Scientific tests – Observation](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-12.jpg)
Western Medicine • Bacterial, viral cause • Diagnosis by – Scientific tests – Observation of client symptoms • Treatment by – Surgery – Medications
![Holistic Medicine Personal accountability for ones health Bodys ability to heal itself Holistic Medicine • Personal accountability for one’s health • Body’s ability to heal itself](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-13.jpg)
Holistic Medicine • Personal accountability for one’s health • Body’s ability to heal itself • Balance of mind, body, spirit with environment • Treatment modalities – Acupuncture, biofeedback – Folk medicine, meditation, yoga
![OrientalEastern Medicine Body balance of energy opposing states Practiced in home Oriental/Eastern Medicine • • • Body balance of energy, opposing states Practiced in home,](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-14.jpg)
Oriental/Eastern Medicine • • • Body balance of energy, opposing states Practiced in home, religious settings Home remedy medications Unlikely to share folk medicine usages Treatment modalities
![Folk Medicine Home remedy medication handed down Some harmless others dangerous Practiced Folk Medicine • • Home remedy medication handed down Some harmless, others dangerous Practiced](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-15.jpg)
Folk Medicine • • Home remedy medication handed down Some harmless, others dangerous Practiced in homes, religious settings Treatment modalities – Prayer, use of holy water, oil – Wear charms, bracelets • May not share treatments tried
![Ive learned that people will forget what you said people will forget what you “I've learned that people will forget what you said, people will forget what you](https://slidetodoc.com/presentation_image_h2/62d03a479e05d03a5bed71e91be7ed56/image-16.jpg)
“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel. ” -MAYA ANGELOU
Multicultural therapeutic communication skills
Chapter 4 therapeutic communication skills
Multicultural definition ap human geography
Therapeutic communication introduction
Characteristics of therapeutic communication
Komunikasi non terapeutik adalah
Goal of therapeutic communication
Prehospital emergency care 11th edition
Therapeutic communication techniques
Therapeutic exercise chapter 1 mcqs
Chapter 4 communication and cultural diversity
Chapter 4 communication and cultural diversity
Theories of multicultural counseling
Multicultural london english
Lisa skriloff
Characteristics of a multicultural classroom
Interviewing in action in a multicultural world