Chapter 19 Crowd Procedures SPECTATOR MANAGEMENT PLAN The

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Chapter 19 Crowd Procedures รศ. ดร. เสร วงษมณฑา

Chapter 19 Crowd Procedures รศ. ดร. เสร วงษมณฑา

SPECTATOR MANAGEMENT PLAN • The number of people at the venue • The likely

SPECTATOR MANAGEMENT PLAN • The number of people at the venue • The likely behavior of spectators • The timing of the event, including session times and peak periods • The layout of the venue and/or other facilities • The security services to be provided or contracted • The legal requirements and general guidelines 2/8

EMERGENCY PLANNING • Establish the emergency response plan • Ensure that appropriate people are

EMERGENCY PLANNING • Establish the emergency response plan • Ensure that appropriate people are assigned to specific roles • Arrange training for all members • Arrange for evacuation drills • Review procedures • Ensure that ECO (Emergency Control Organisation) 3/8

When developing the emergency procedures, the following should be taken into account • •

When developing the emergency procedures, the following should be taken into account • • • Peak numbers of people in the venue Assembly and evacuation routes, and signage People with disabilities Lifts and escalators People check Marshalling points 4/8

 • • • Safeguarding of cash and valuable Communication systems Emergency equipment Control

• • • Safeguarding of cash and valuable Communication systems Emergency equipment Control and co-ordination point Co-ordination with other agencies 5/8

Evacuation procedures • • Remain calm Be observant Listen to and follow instructions Provide

Evacuation procedures • • Remain calm Be observant Listen to and follow instructions Provide information and instructions to staff and spectators when advised to do so • Maintain radio protocol (do not block channels) • Follow all safety precautions (such as not using lifts in case of fire) 6/8

SECURITY ISSUES • • • Protecting Your High Profile Guests Crowd Control-Security Data Security

SECURITY ISSUES • • • Protecting Your High Profile Guests Crowd Control-Security Data Security Registration Data What is You Privacy Policy? Network Protection 7/8

Chapter 19 Crowd Procedures - The End -

Chapter 19 Crowd Procedures - The End -