Chapter 16 Applying and Interviewing for Employment Copyright

Learning Objectives 1. Explain the purposes of application letters and describe how to apply

Learning Objectives 4. Explain how to succeed in all three stages of an interview

Writing Application Letters Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall Chapter

Tips for Writing Application Letters Copyright © 2015 Pearson Education, Inc. publishing as Prentice

Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 7

Applying AIDA to Application Letter Get Attention With the recent slowdown in corporate purchasing,

Employment Interviews Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall Chapter 16

Typical Sequence of Interviews Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall

Types of Interviews Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall Chapter

Interview Media Telephone Email & IM Video Copyright © 2015 Pearson Education, Inc. publishing

What Employers Seek Organization Fit Job Qualifications Background Education Attitudes Experience Style Skills Copyright

Preemployment Testing Integrity Tests Cognitive Tests Personality Tests Substance Tests Copyright © 2015 Pearson

Interview Preparation Ø Learn about the organization and interviewers Ø Think ahead about questions

Learning About the Organization and Your Interviewers Organization Name(s) Operations Professional Affiliations Markets Personal

Common Interview Questions Ø Questions About College What courses in college did you like

Planning for the Employer’s Questions Ø The hardest decision you ever made Ø Your

Planning Questions of Your Own Ø What are the job’s major responsibilities? Ø What

Polishing Your Interview Style Mock Interviews Nonverbal Skills Voice Training Competence Confidence Good Manners

Interview Simulators Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall Chapter 16

Presenting a Professional Image Business Clothing Good Grooming Appropriate Behaviors Copyright © 2015 Pearson

Being Ready When You Arrive Preparing Traveling Waiting Your Résumé The Location Review and

The Interview Process 1 The Warm-Up Stage 2 Question-and-Answer 3 Close of the Interview

Common Types of Employment Messages Following an Interview Thank-You Message Acceptance Letter Inquiry Message

Post Interview Follow-Up Sample Message Copyright © 2015 Pearson Education, Inc. publishing as Prentice

Summary of Objectives Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall Chapter

Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 28

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Learning Objectives 1. Explain the purposes of application letters and describe how to apply the AIDA organizational approach to them 2. Describe the typical sequence of job interviews, the major types of interviews, and what employers look for during an interview 3. List six tasks you need to complete to prepare for a successful job interview Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 3

Learning Objectives 4. Explain how to succeed in all three stages of an interview 5. Identify the most common employment messages that follow an interview and explain when you would use each one Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 4

Applying AIDA to Application Letter Get Attention With the recent slowdown in corporate purchasing, I can certainly appreciate the challenge of new fleet sales in this business environment. With my high energy level and 16 months of new-car sales experience, I believe I can produce the results you listed as vital in the job posting on your website. Build Interest & Increase Desire Using the skills gained from three semesters of college training in business and managerial communication, I developed a collection system for Imperial Construction that reduced annual bad-debt losses by 25 percent. By emphasizing a win–win scenario for the company and its clients with incentives for on-time payment, the system was also credited with improving customer satisfaction. Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 8

Interview Preparation Ø Learn about the organization and interviewers Ø Think ahead about questions Ø Bolster your confidence Ø Polish your interview style Ø Present a professional image Ø Be ready when you arrive Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 15

Learning About the Organization and Your Interviewers Organization Name(s) Operations Professional Affiliations Markets Personal Interests Challenges Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 16

Common Interview Questions Ø Questions About College What courses in college did you like most? Least? Why? Do you think your extracurricular activities in college were worth the time you spent on them? Ø Questions About Employers and Jobs Why did you leave your last job? Why did you choose your particular field of work? Ø Questions About Work Experiences and Expectations What was your biggest failure? Describe an experience in which you learned from one of your mistakes. Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 17

Planning for the Employer’s Questions Ø The hardest decision you ever made Ø Your greatest weaknesses Ø Goals over the next five years Ø What you didn’t like about prior jobs Ø Some information about yourself Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 18

Planning Questions of Your Own Ø What are the job’s major responsibilities? Ø What qualities do you want in the person who fills the position? Ø Why is the job now vacant? Ø What makes your organization different than others in the industry? Ø What is a typical workday for you like? Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 19

Polishing Your Interview Style Mock Interviews Nonverbal Skills Voice Training Competence Confidence Good Manners Good Judgment Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 20

Being Ready When You Arrive Preparing Traveling Waiting Your Résumé The Location Review and Plan Support Papers The Route Be Professional Your Portfolio Travel Time Practice Courtesy Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 23

Common Types of Employment Messages Following an Interview Thank-You Message Acceptance Letter Inquiry Message Declining a Job Offer Request for Time Extension Resignation Letter Copyright © 2015 Pearson Education, Inc. publishing as Prentice Hall Chapter 16 - 25