CHAPTER 14 The Nature of the Change Process

CHAPTER 14 The Nature of the Change Process

Chapter Outline • Introduction • Core Dimensions of Change • Change Outcomes • General Theories of Change • Resistance to Change • Focused Perspectives on Change • Leading and Managing Organization Change • Conclusions • Reflection Questions

Perspectives on Change for HRD

Core Dimensions of Change • Incremental versus Transformational Change • Continuous versus Episodic Change

Change Outcomes

General Theories of Change • Field Theory • Sociotechnical Systems Theory • Typology of Change Theories

Resistance to Change • Nature of Resistance • Forms of Resistance

Focused Perspectives on Change • Organizational Theories • Work Process Theories • Group Theories • Individual Theories

Leading and Managing Organization Change • Activities Contributing to Effective Change Management • Change Phases Model

Chapter 14 Reflection Questions 1. Why is change is an important organizing construct for HRD? 2. How can HRD become more of a change leader in organizations, rather than a change facilitator? 3. What similarities and differences do you see among the organization, work process, group, and individual change theories? 4. Can all theories of change be captured in one type or a combination of types within Van de Ven and Poole’s typology? 5. What is the responsible connection between change and performance?