Chapter 11 Leadership and Trust Robbins et al

Managers Versus Leaders Managers Leaders Appointed and Have Formal Authority May Have Managerial Authority and Influence Others Robbins et al. , Fundamentals of Management, 4 th Canadian Edition © 2005 Pearson Education Canada, Inc. 2

Trait Theories of Leadership Drive Desire to Lead Honesty and Integrity Self. Confidence Intelligence Job-Relevant Knowledge Robbins et al. , Fundamentals of Management, 4 th Canadian Edition © 2005 Pearson Education Canada, Inc. 3

Identifiable Leadership Behaviours n n n Autocratic Democratic Laissez-faire Robbins et al. , Fundamentals

Formal Studies of Behavioural Styles n Ohio State n n n Initiating Consideration University of Michigan n n Employee orientation Production orientation Robbins et al. , Fundamentals of Management, 4 th Canadian Edition © 2005 Pearson Education Canada, Inc. 5

The Path-Goal Theory Environmental Contingency Factors Leader Behaviour Outcomes Employee Contingency Factors Robbins et al. , Fundamentals of Management, 4 th Canadian Edition © 2005 Pearson Education Canada, Inc. 6

Leader-Participation Model Employee Involvement Continuum Increased Leader Control 1 2 3 4 5 Increased Employee Involvement Robbins et al. , Fundamentals of Management, 4 th Canadian Edition © 2005 Pearson Education Canada, Inc. 7

Charismatic Leadership • Self-confidence • Vision • Ability to articulate a vision • Strong convictions • Extraordinary behaviour • Appearance as change agent • Environmental sensitivity Robbins et al. , Fundamentals of Management, 4 th Canadian Edition © 2005 Pearson Education Canada, Inc. 8

Visionary Leadership Explain the Vision Express the Vision Extend the Vision Robbins et al.

Entrepreneurs and Visionary Leadership n n n Leader of a jazz ensemble Draws out the best of everyone Driving force through the early stages of the venture Robbins et al. , Fundamentals of Management, 4 th Canadian Edition © 2005 Pearson Education Canada, Inc. 10

Leadership Styles n n Transactional Transformational Robbins et al. , Fundamentals of Management, 4

Specific Team Leadership Roles Liaison with external constituencies Coach Team Leadership Roles Conflict manager Robbins et al. , Fundamentals of Management, 4 th Canadian Edition © 2005 Pearson Education Canada, Inc. Troubleshooter 12 FOM 11. 20

Leadership Issues n n National culture Emotional intelligence n n n Self-awareness Self-management Self-motivation Empathy Social skills Substitutes for leadership Robbins et al. , Fundamentals of Management, 4 th Canadian Edition © 2005 Pearson Education Canada, Inc. 13