Chapter 11 Human Resource Management Sport Management Responsibility

Chapter 11 Human Resource Management Sport Management: Responsibility for Performance Daniel D. Covell, Peter W. Hess, Julie Siciliano, Sharianne Walker © 2003 South-Western Thomson Learning

The Tour Sport Industry • Categories of Tour Sport – Traditional Tour Sports – Outdoor Adventure/Extreme Sports – Sport Entertainment © 2003 South-Western Thomson Learning

Human Resources in Sport Organizations • On-Field Human Resources – Athletes, media, performers, coaches • Off-Field Human Resources – Front Office, administrative, managerial, service © 2003 South-Western Thomson Learning

The Importance of Human Resources in Sport Organizations • Organizational Dependence on Human Resources – Staff – Volunteers © 2003 South-Western Thomson Learning

A General Model for Human Resource Management • Human Resource Management Systems and Planning • Staffing • Training and Development • Performance Evaluation • Compensation • Employee Wellness • Employee Relations © 2003 South-Western Thomson Learning

Human Resource Management Systems and Planning • Job Analysis • Assessing Current Capabilities • Developing the Position Description © 2003 South-Western Thomson Learning

Staffing • Sport Industry Considerations – Competition – Hidden Industry • Recruiting – Internal • Promotion, Job Advancement, Internships – External • Referrals, Trade Publications, Direct Mail, Head Hunting • The Selection Process – Selection and the Law – Testing, Screening, Job Interviews © 2003 South-Western Thomson Learning

Training and Development • Selecting Appropriate Instructional Approaches • Fundamentals of Effective Learning – Learning Goals – Modeling or Meaning – Practice – Feedback © 2003 South-Western Thomson Learning

Performance Evaluation • Performance Evaluation Formats – Behaviorally Anchored Rating Scale (BARS) • Performance Evaluation and Equal Opportunity – Legally Defensible Process © 2003 South-Western Thomson Learning

Compensation • Base Pay • Performance-Based Pay • Benefits – Medical and life insurance, vacation, sick time, holiday, retirement and savings programs • Other Non Financial Compensation – Flex scheduling, privileges, preferred parking, clothing, dinners, event tickets, parties or dinners, access © 2003 South-Western Thomson Learning

Employee Wellness • Safety and Government – Occupational Safety and Health Administration (OSHA) • Alcohol and Substance Abuse – Testing – Employee Assistance Program (EAP) • Wellness and a Healthy Workforce © 2003 South-Western Thomson Learning

Employee Relations • • Union and Collective Bargaining Sexual Harassment American with Disabilities Act (ADA) The Family and Medical Leave Act (FMLA) • Title IX © 2003 South-Western Thomson Learning

The Selection Process © 2003 South-Western Thomson Learning