Chapter 11 Aggregate Planning and Master Scheduling Chapter

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Chapter 11 Aggregate Planning and Master Scheduling

Chapter 11 Aggregate Planning and Master Scheduling

Chapter 11: Learning Objectives v You should be able to: Ø Explain what aggregate

Chapter 11: Learning Objectives v You should be able to: Ø Explain what aggregate planning is and how it is useful Ø Identify the variables decision makers have to work with in aggregate planning and some of the possible strategies they can use Ø Describe some of the graphical and quantitative techniques planners use Ø Prepare aggregate plans and compute their costs Ø Describe the master scheduling process and explain its importance 11 -2

Aggregate Planning v Aggregate planning Ø Intermediate-range capacity planning that typically covers a time

Aggregate Planning v Aggregate planning Ø Intermediate-range capacity planning that typically covers a time horizon of 2 to 18 months Ø Useful for organizations that experience seasonal, or other variations in demand Ø Goal: o Achieve a production plan that will effectively utilize the organization’s resources to satisfy demand 11 -3

Sales and Operations Planning v Some organizations use the term sales operations and planning

Sales and Operations Planning v Some organizations use the term sales operations and planning rather than aggregate planning Ø Sales and operation planning o Intermediate-range planning decisions to balance supply and demand, integrating financial and operations planning o Since the plan affects functions throughout the organization, it is typically prepared with inputs from sales, finance, and operations 11 -4

Overview of Planning Levels (chapter numbers shown) Long-Range Plans Intermediate Plans Short-Range Plans Long-term

Overview of Planning Levels (chapter numbers shown) Long-Range Plans Intermediate Plans Short-Range Plans Long-term capacity} 5 Location} 8 Layout} 6 Product design} 4 Work system design} 7 (This Chapter) General levels of: • Employment • Output • Finished-goods inventories • Subcontracting • Backorders Detailed plans: • Production lot size} 13 • Order quantities} 13 • Machine loading} 16 • Job assignments} 16 • Job sequencing} 16 • Work schedules} 16 11 -5

The Planning Sequence 11 -6

The Planning Sequence 11 -6

Aggregation v The plan must be in units of measurement that can be understood

Aggregation v The plan must be in units of measurement that can be understood by the firm’s nonoperations personnel Ø Ø Aggregate units of output per month Dollar value of total monthly output Total output by factory Measures that relate to capacity such as labor hours 11 -7

Dealing with Variation v Most organizations use rolling 3, 6, 9 and 12 month

Dealing with Variation v Most organizations use rolling 3, 6, 9 and 12 month forecasts Ø Forecasts are updated periodically, rather than relying on a once-a-year forecast Ø This allows planners to take into account any changes in either expected demand or expected supply and to develop revised plans 11 -8

Dealing with Variation v Strategies to counter variation: Ø Maintain a certain amount of

Dealing with Variation v Strategies to counter variation: Ø Maintain a certain amount of excess capacity to handle increases in demand Ø Maintain a degree of flexibility in dealing with changes o Hiring temporary workers o Using overtime Ø Wait as long as possible before committing to a certain level of supply capacity o Schedule products or services with known demands first o Wait to schedule other products until their demands become less uncertain 11 -9

Overview of Aggregate Planning Forecast of aggregate demand for the intermediate range Develop a

Overview of Aggregate Planning Forecast of aggregate demand for the intermediate range Develop a general plan to meet demand requirements Update the aggregate plan periodically (e. g. , monthly) 11 -10

Aggregate Planning Inputs v Resources Ø Workforce/production rates Ø Facilities and equipment v Demand

Aggregate Planning Inputs v Resources Ø Workforce/production rates Ø Facilities and equipment v Demand forecast v Policies Ø Ø Ø Workforce changes Subcontracting Overtime Inventory levels/changes Back orders � Costs � Inventory carrying � Back orders � Hiring/firing � Overtime � Inventory changes � subcontracting 11 -11

Aggregate Planning Outputs v Total cost of a plan v Projected levels of Ø

Aggregate Planning Outputs v Total cost of a plan v Projected levels of Ø Ø Ø Inventory Output Employment Subcontracting Backordering 11 -12

Demand Options v Pricing Ø Used to shift demand from peak to off-peak periods

Demand Options v Pricing Ø Used to shift demand from peak to off-peak periods Ø Price elasticity is important v Promotion Ø Advertising and other forms of promotion v Back orders Ø Orders are taken in one period and deliveries promised for a later period 11 -13

Supply Options v Hire and layoff workers v Overtime/slack time v Part-time workers v

Supply Options v Hire and layoff workers v Overtime/slack time v Part-time workers v Inventories v Subcontracting 11 -14

Aggregate Planning Pure Strategies v Level capacity strategy: Ø Maintaining a steady rate of

Aggregate Planning Pure Strategies v Level capacity strategy: Ø Maintaining a steady rate of regular-time output while meeting variations in demand by a combination of options: o inventories, overtime, part-time workers, subcontracting, and back orders v Chase demand strategy: Ø Matching capacity to demand; the planned output for a period is set at the expected demand for that period. 11 -15

Uneven Demand Two Strategies: 11 -16

Uneven Demand Two Strategies: 11 -16

Chase Approach v Capacities are adjusted to match demand requirements over the planning horizon

Chase Approach v Capacities are adjusted to match demand requirements over the planning horizon Ø Advantages o Investment in inventory is low o Labor utilization in high Ø Disadvantages o The cost of adjusting output rates and/or workforce levels 11 -17

Level Approach v Capacities are kept constant over the planning horizon v Advantages Ø

Level Approach v Capacities are kept constant over the planning horizon v Advantages Ø Stable output rates and workforce v Disadvantages Ø Greater inventory costs Ø Increased overtime and idle time Ø Resource utilizations vary over time 11 -18

Workers and inventory 11 -19

Workers and inventory 11 -19

Estimating Cost 11 -20

Estimating Cost 11 -20

Techniques for Aggregate Planning v General procedure: Ø Determine demand for each period Ø

Techniques for Aggregate Planning v General procedure: Ø Determine demand for each period Ø Determine capacities for each period Ø Identify company or departmental policies that are pertinent Ø Determine unit costs Ø Develop alternative plans and costs Ø Select the plan that best satisfies objectives. Otherwise return to step 5. 11 -21

Trial-and-Error Techniques v Trial-and-error approaches consist of developing simple table or graphs that enable

Trial-and-Error Techniques v Trial-and-error approaches consist of developing simple table or graphs that enable planners to visually compare projected demand requirements with existing capacity v Alternatives are compared based on their total costs v Disadvantage of such an approach is that it does not necessarily result in an optimal aggregate plan 11 -22

Trial-and-Error Technique Assumptions v The regular output capacity is the same in all periods

Trial-and-Error Technique Assumptions v The regular output capacity is the same in all periods v Cost is a linear function composed of unit cost and number of units v Plans are feasible v All costs are associated with a decision option can be represented by a lump sum v Cost figures can be reasonably estimated and are constant for the planning period v Inventories are built up and drawn down at a uniform rate throughout each period v Backlogs are treated as if they exist the entire period 11 -23

Cumulative Graph 11 -24

Cumulative Graph 11 -24

Mathematical Techniques v Linear programming models v Simulation models Ø Computerized models that can

Mathematical Techniques v Linear programming models v Simulation models Ø Computerized models that can be tested under different scenarios to identify acceptable solutions to problems 11 -25

Aggregate Planning in Services v Hospitals: Ø Aggregate planning used to allocate funds, staff,

Aggregate Planning in Services v Hospitals: Ø Aggregate planning used to allocate funds, staff, and supplies to meet the demands of patients for their medical services v Airlines: Ø Aggregate planning in this environment is complex due to the number of factors involved Ø Capacity decisions must take into account the percentage of seats to be allocated to various fare classes in order to maximize profit or yield v Restaurants: Ø Aggregate planning in high-volume businesses is directed toward smoothing the service rate, determining workforce size, and managing demand to match a fixed capacity Ø Can use inventory; however, it is perishable 11 -26

Aggregate Planning in Services v The resulting plan in services is a time-phased projection

Aggregate Planning in Services v The resulting plan in services is a time-phased projection of service staff requirements v Aggregate planning in manufacturing and services is similar, but there are some key differences related to: Ø Ø Demand for service can be difficult to predict Capacity availability can be difficult to predict Labor flexibility can be an advantage in services Services occur when they are rendered 11 -27

Disaggregation Aggregate Plan Disaggregation Master Schedule 11 -28

Disaggregation Aggregate Plan Disaggregation Master Schedule 11 -28

Disaggregating the Aggregate Plan v Master schedule: Ø The result of disaggregating an aggregate

Disaggregating the Aggregate Plan v Master schedule: Ø The result of disaggregating an aggregate plan Ø Shows quantity and timing of specific end items for a scheduled horizon 11 -29

Master Scheduling v The heart of production planning and control Ø It determines the

Master Scheduling v The heart of production planning and control Ø It determines the quantity needed to meet demand from all sources Ø It interfaces with o o Marketing Capacity planning Production planning Distribution planning Ø Provides senior management with the ability to determine whether the business plan and its strategic objectives will be achieved 11 -30

The Master Scheduler v The master scheduler’s duties: Ø Evaluating the impact of new

The Master Scheduler v The master scheduler’s duties: Ø Evaluating the impact of new orders Ø Providing delivery dates for orders Ø Deals with problems o Evaluating the impact of production or delivery delays o Revising master schedule when necessary because of insufficient supplies or capacity o Bring instances of insufficient capacity to the attention of relevant personnel so they can participate in resolving conflicts 11 -31

Time Fences Period 1 2 “frozen” (firm or fixed) 3 4 5 “slushy” somewhat

Time Fences Period 1 2 “frozen” (firm or fixed) 3 4 5 “slushy” somewhat firm 6 7 8 9 “liquid” (open) 11 -32

The Master Scheduling Process Inputs Outputs Beginning inventory Forecast Customer orders Projected inventory Master

The Master Scheduling Process Inputs Outputs Beginning inventory Forecast Customer orders Projected inventory Master Production Schedule Master production schedule Uncommitted inventory 11 -33

Master Scheduling Process v The master production schedule (MPS) is one of the primary

Master Scheduling Process v The master production schedule (MPS) is one of the primary outputs of the master scheduling process Ø Once a tentative MPS has been developed, it must be validated v Rough cut capacity planning (RCCP) is a tool used in the validation process Ø Approximate balancing of capacity and demand to test the feasibility of a master schedule Ø Involves checking the capacities of production and warehouse facilities, labor, and vendors to ensure no gross deficiencies exist that will render the MPS unworkable 11 -34

MPS – Forecasts and Customer Orders 11 -35

MPS – Forecasts and Customer Orders 11 -35

MPS – Projected On Hand 11 -36

MPS – Projected On Hand 11 -36

Determining MPS and Projected On Hand Week Inventory from Previous Week Requirements Inventory before

Determining MPS and Projected On Hand Week Inventory from Previous Week Requirements Inventory before MPS 1 64 33 31 31 2 31 30 1 1 30 -29 4 41 30 11 5 11 40 -29 6 41 40 1 7 1 40 -39 + 70 = 31 8 31 40 -9 + 70 = 61 (70) MPS + 70 Projected Inventory = 41 11 + 70 = 41 1 11 -37

Adding MPS and Projected On Hand to the MPS 11 -38

Adding MPS and Projected On Hand to the MPS 11 -38

Available-to-Promise 11 -39

Available-to-Promise 11 -39