CHAPTER 1 WHAT IS ORGANIZATIONAL BEHAVIOR A CRISIS

CHAPTER 1: WHAT IS ORGANIZATIONAL BEHAVIOR?

A CRISIS OF LEADERSHIP? • Gallup Study • 70% of full-time workers hate their jobs or have checked out • Main contributing factor: their boss! • Workers often spread their unhappiness or engage in deviance Scandura, Essentials of Organizational Behavior 1 e © SAGE Publications 2

LEADER’S FATAL FLAWS Scandura, Essentials of Organizational Behavior 1 e © SAGE Publications 3

WHAT IS ORGANIZATIONAL BEHAVIOR? • The study of individuals and their behaviors at work. • Interdisciplinary and multi-level research • Draws from applied psychology, cultural anthropology, communication, and sociology. • Applied science Scandura, Essentials of Organizational Behavior 1 e © SAGE Publications 4

OUTCOME VARIABLES IN ORGANIZATIONAL BEHAVIOR • Performance/productivity • Quality of work • Quantity of units • Most common variable in OB • Work-related attitudes. Examples: • Commitment • Satisfaction • Motivation • Turnover intentions and turnover Scandura, Essentials of Organizational Behavior 1 e © SAGE Publications 5

LEVELS OF ANALYSIS IN OB • • • Individual Dyad Team Department Organization Industry Scandura, Essentials of Organizational Behavior 1 e © SAGE Publications 6

LEADERSHIP IMPLICATIONS • Critical Thinking • Analyze your own experiences and behaviors • Understand analyze the relevance and importance of research findings Scandura, Essentials of Organizational Behavior 1 e © SAGE Publications 7

OPEN-ACCESS STUDENT RESOURCES • Checklist action plan • Learning objective summaries • Mobile-friendly quizzes • Mobile-friendly e. Flashcards • Video and multimedia resources • SAGE journal articles edge. sagepub. com/scandura 8