CHAPTER 1 Subject Name MANGEMENT INFORMATION SYSTEM FOUNDATIONS

CHAPTER 1 Subject Name: MANGEMENT INFORMATION SYSTEM FOUNDATIONS OF IS Subject Code: 10 IS 72 Prepared By: HARKIRANPREET Department: ISE Engineered for Tomorrow Date: 23 JULY 2014 Client So & So Software Pvt. Ltd 7/23/2014 Date dd. mm. yy Descriptor Lorem Ipsum Dolor Sit Amet, Consectetuer Adipiscing

UNIT 1 FOUNDATION CONCEPTS 7/23/2014

1 BUSINESS PROFESSIONALS AN ISCHAPTER FRAMEWORK FOR FOUNDATIONS OF IS Engineered for Tomorrow Client So & So Software Pvt. Ltd 7/23/2014 Date dd. mm. yy Descriptor Lorem Ipsum Dolor Sit Amet, Consectetuer Adipiscing

CHAPTER 1 WHAT IS INFORMATION SYSTEM? OF IS To Collect, • Set FOUNDATIONS Of Hardware & Software Components Process, Store & Distribute Information To Support Decision Making. • Combination Of People, Hardware, Software, Communication Networks And Data Resources. Engineered for Tomorrow Client So & So Software Pvt. Ltd 7/23/2014 Date dd. mm. yy Descriptor Lorem Ipsum Dolor Sit Amet, Consectetuer Adipiscing

CHAPTEROF 1 AN INFORMATION SYSTEM COMPONENTS PEOPLE SOFTW WARE FOUNDATIONS OF IS HARD ARE Information Systems Resources Engineered for Tomorrow NE T W 7/23/2014 OR Client So & So Software Pvt. Ltd KS Date dd. mm. yy A T DA Descriptor Lorem Ipsum Dolor Sit Amet, Consectetuer Adipiscing

WHAT IS SYSTEM? • A Set Of Methods, Procedures And Routines Created To Carry Out A Specific Activity. • It Has Inputs, Outputs And Feedback Mechanism, Have External Environment, Boundaries. • Types: 1. 2. 3. 4. 5. 6. 7. Physical Or Abstract Systems. Open Or Closed Systems. 'Man-made' Information Systems. Formal Information Systems. Informal Information Systems. Computer-based Information Systems. Real-time System. 7/23/2014

CONTD…. WHAT IS A SYSTEM? Environment Feedback Signals Control by Management Input of Raw Materials Manufacturing Process System Boundary Other Systems 7/23/2014 Feedback Signals Control Signals Output of Finished Products

COMPONENTS OF AN INFORMATION SYSTEM 7/23/2014

ATTRIBUTES OF INFORMATION QUALITY 7/24/2014

MAJOR ROLES OF INFORMATION SYSTEMS Support Strategies for Competitive Advantage Support Business Decision Making Support Business Processes and Operations 7/24/2014

CONTD…. • 1) Support Business Processes: Example Is Retail Stores Such As Record Customer Purchases, keep Track Of Inventory, pay Employees Etc. . • 2) Support Decision Making: Helps Managers To Make Better Decisions. Example Is What Kind Of Investment The Merchandise Require, etc. . • 3)Support Competitive Advantage: Requires New Ideas, Technologies Or Innovative Applications. Example: Online Shopping Thru E-commerce Websites. 7/24/2014

HISTORY OF THE ROLE OF INFORMATION SYSTEMS 1970 -1980 1950 -1960 -1970 1980 -1990 -2000 Data Processing Electronic Data Processing - TPS 7/24/2014 Management Reporting Management Information Systems Decision Support Systems - Ad hoc Reports Strategic & End User Computing Exec Info Sys Expert Systems SIS Electronic Commerce Electronic Business & Commerce -Internetworked E-Business & Commerce

THE E-BUSINESS ENTERPRISE The Internet Suppliers and Other Business Partners Extranets Supply Chain Management Procurement, Distribution, and Logistics Engineering & Research Manufacturing and Production Accounting, and Finance Intranets Customer Relationship Management Marketing Sales Customer Service Extranets Consumer and Business Customers 7/25/2014 Company Boundary

WHY ORGANIZATIONS NEED INFORMATION SYSTEMS q. Meeting Global Challenges q. Capturing opportunities in the Market Place q. Supporting Corporate Strategy q. Linking Departments Whose Functions are different q. Enhancing Worker Productivity q. Increasing Quality of Goods and Services 7/25/2014

TYPES OF INFORMATION SYSTEMS Information Systems Operations Management Support Systems Transaction Process Enterprise Management Decision Executive Processing Control Collaboration Information Support Information Systems Systems 7/25/2014

TRANSACTION PROCESSING SYSTEM • It is an example of operations support system. • Records, Processes Data Resulting From Transactions. Two Ways: 1. Batch Processing: Over A Period Of Time Business 2. Real Time Processing(online): Immediately Processed 7/26/2014

CONTD. . TRANSACTION PROCESSING SYSTEM 7/26/2014

PROCESS CONTROL SYSTEM • Monitors And Control Physical Processes. • It deals with architectures, mechanisms and algorithms for maintaining the output of a specific process. Ex: Petroleum Refinery 7/26/2014

ENTERPRISE COLLABORATION SYSTEM §Also Called As Office Automation System §Enhances Team And Workgroup Communication & Productivity §ECS is a combination of groupware, tools, Internet, extranets and other networks needed to support enterprise -wide communications. Ex: Electronic Mail And Video Conferencing 7/26/2014

EXAMPLE OF ENTERPRISE COLLABORATION SYSTEM 7/27/2014

MANAGEMENT INFORMATION SYSTEM It Refers To A Computer-based System That Provides Managers With The Tools To Organize, Evaluate And Efficiently Manage Departments Within An Organization. It Provides Information In The Form Of Reports And Displays To Managers. Ex: Sales Managers Keeping Record Of Sales Of Products. 7/27/2014

EXAMPLE OF MIS 7/27/2014

DECISION SUPPORT SYSTEM • Provides Support To Managers To Take Decision • What If Analysis Done By DSS • Supports Business And Organizational Decision-making Activities. • Help Decision Makers Compile Useful Information From Raw Data, Documents, Personal Knowledge, And/or Business Models To Identify And Solve Problems And Make Decisions. 7/28/2014

EXECUTIVE INFORMATION SYSTEM • Provides Critical Information From A Wide Variety Of Internal And External Sources To Be Used By Executives. • An Executive Information System (EIS) Is A Decision Support System (DSS) Used To Assist senior executives in the decision-making process. 7/28/2014

OTHER CATEGORIES OF INFORMATION SYSTEMS 1) Expert Systems: It Provides Expert Advice And Act As Expert Consultants To Users. Ex: -process Monitor, Credit Application Advisor. 2) Knowledge Management System: It Supports The Creation And Organization Of Business Knowledge Within The Enterprise. Ex: - Sales Proposal Strategies 3) Cross Functional Information System: It Supports Variety Of Operational And Managerial Applications Of The Basic Business Functions Of A Company. Ex: -human Resource Management 4) Strategic Information System: It Supports Operations Or Management Processes That Provide A Firm With Strategic Products Or Services For Competitive Advantage. Ex: Shipment Tracking 7/28/2014

THE INFORMATION SYSTEMS DEVELOPMENT PROCESS 7/29/2014

TOP 5 REASONS OF SUCCESS n User involvement n Executive support n Clear statement of requirements n Proper Planning n Realistic expectations 7/29/2014

Engineered for Tomorrow ASSIGNMENT QUESTIONS • How does the use of internets, intranets and extranets by companies today support their business processes and activities. ? • How IT supports in decision making? • What do you mean by information systems? • What are the components of information systems? • Explain the role of e-business in business. • Explain the types of information systems in detail. • Explain the managerial challenges of information technology. • What are the information system resources and activities? 7/29/2014

Engineered for Tomorrow THANK YOU