Chapter 1 Human Communication What is Communication The

Chapter 1 Human Communication

What is Communication? The process of using messages to generate meaning.

We Remember. . . § 10% of what we read § 20% of what we hear § 30% of what we see § 70% of what we speak Cited in William E. Arnold and Lynne Mc. Clure, Communication Training and Development, 2 nd ed. (Prospect Heights, IL: Waveland, 1996) 38.

Types of Communication § Intrapersonal Communication § Interpersonal Communication § Group Communication § Public Communication § Mass Communication

Elements of Communication § Speaker § Message § Listener § Feedback § Channel § Environment § Noise § Context

Barriers to Communication “Triangle of Meaning” The process of sharing meaning by sending and receiving symbolic cues § Interpreter § Symbol § Referent People have meaning, words do not!

Core Principles of Communication is: § § § § Dynamic (ever-changing) Unrepeatable and Irreversible Has no Opposite Affected by Culture Influenced by Ethics Competence-Based Transformed by Media and Technology

How Does Technology Influence Communication? § Cell phones § Internet § Social Networking § Video Games § Television § Chat Rooms Facilitating or Impeding Human Interaction? https: //www. youtube. com/watch? v=Z 7 d. LU 6 fk 9 QY

Technology Usage http: //www. youtube. com/watch? v=QYMAULd 2 vhg

How Does the Media Influence Communication? § Television § Advertisement § Radio § Newspapers § Magazines Facilitating or Impeding Human Interaction?

Media Usage https: //www. youtube. com/watch? v=qvg. URf. ZMGo. Q

What Can Communication Do For You? Personal Benefits § Acquire skills § More knowledgeable § Build confidence § Better listener § Present ideas

What Can Communication Do For You? Professional Benefits § Competence & career success Public Benefits § Create & sustain a society of informed, active citizens

Time to Practice!! Mediated Communication