Chapter 1 Ethics and Other Professional Responsibilities for

Chapter 1 Ethics and Other Professional Responsibilities for Human Service Workers Fundamentals of Case Management Practice- Nancy Summers Presenter: Jungmi Ha

Dual Relationships(이중관계) l l l A dual relationship occurs when you and a client to whom you are giving services have more than one relationship. The first rule is to avoid all dual relationships. Example- a hair stylist client; ask favor- later client says that he thought that we are friends. Then the relationship can never return to a professional one. Gifts from clients- manipulative.

Sexual or Romantic Relationships For client- respectful and concerned relationship may be the first time for them. l - they attempt to turn it into something more permanent, more personally meaningful. l It is not uncommon fro some clients to fall in love with their workers in what we call transference. l Warning signs: 6 -7 page l

Value Conflicts(가치 갈등) 1. Knowing yourself and your feelings about certain value-laden issues. –may interfere with services. l If the conflict is severe- transfer the client to another case manager l Avoiding Value Conflictsl 1. be respectful of attitudes and life styles that differ from your own. l 2. Never practice prejudice toward minorities, the handicapped, or those differing in sexual preference l 3. Never refrain from giving our best service to a person even when you disagree with the person. l 4. Never attempt to change the consumer’s values. l

Clients’ Rights(클라이언트의 권리) l 1. Informed Consent(동의된 고지) l 1). side effects, adverse effects, or negative consequences that could occur. l 2). Any risks l 3). What is being offered to the client l 4). Any alternate procedures that are available

2. Confidentiality(비밀보장) l l l l 1)Release of Information Form 2)Collegial Sharing 3)Guarding Confidentiality on the Phone 4)Minors and the infirm 5)When you can break confidentiality 6)Privacy 7)Accessing the File 8)Self-Deternination

3. Privileged Communication(특권적 의사소통) l It is a legal concept l It protects the right of a client to withhold information in a court proceeding. l When you can give information (p. 15) l The intention to Harm Another-Tarasoff case l Mandated Reporting - Child abuse, elder abuse

Ethical Responsibility(윤리적 책임) l Do l l not… Burdening the Client with Your Problems Meeting Your Needs Insisting on Your Solutions Exploiting Dependency

Competence(능력) l Clearly know their limitations- not to try to do work for which they have not been trained.

Professional Responsibility(전문직업 인으로써의 책임) l 1. Know the parameters of your agency and operate within them. l 2. Avoid dual relationship- do not invite client to your home.