Channel Partner Programme What we do Zest 4

Channel Partner Programme

What we do Zest 4 are one of the UK’s leading providers of Unified Communications business solutions. Hold Strategic Partnerships with Industry Leaders. Supply a comprehensive Unified Communications Product Portfolio. Support our partners to broaden their product portfolio Deliver a 1 st Class Channel Support, Training & Remuneration Programmes. Develop Flexible Partnership Models. Provide flexible and friendly solutions and support.

Who are we? Zest 4 boasts a number of familiar faces from the award -winning Yes Telecom formula Directors, Channel Sales and Billing Teams all have long established working history Zest 4 established to fill a gap in providing a channel model offering true support, flexibility and honesty

Best-of-breed partners Mobile Voice Mobile Data Machine 2 Machine (M 2 M) Horizon Endpoint Devices Microsoft Lync Integration Horizon Solution ADSL & Fibre Connectivity Fixed Line Services Horizon Endpoint Devices Microsoft Lync Integration Mobile Voice Mobile Data ADSL & Fibre Connectivity Microsoft Office 365 Microsoft Lync 2013 Cloud Services

Zest 4 Partner Programme By applying to become a Zest 4 Partner you have opened your potential to grow your business and enjoy increased success through your partnership with us. Marketing Support to drive new business opportunities with targeted campaigns Sales, Technical and Support Training assisting your teams to identify, win, deliver and support Unified Communication solutions Variety of Partnership Models – You bill, we dualbrand bill… you decide. Market leading tariffs & leasing models managing cashflow and hardware outlay. Pre and Post Sales Support from experienced and committed sales and product specialist teams. No targets, accurate commissions and twice-monthly payments.

Partnership models We have a partnership model to suit anything from a basic start-up all the way up to a large-scale business. Introducer Dealer Finder’s Fee Ongoing Commission New Revenue Stream Sales Support Low Touch Zest 4 will bill, manage and own customers Flexibility Reseller Fully White-Labelled Service Wholesale Pricing Partner bills, manages and owns customers

Zest 4 Partner Portal The Zest 4 Partner Portal has been designed by partners, for partners to ensure ease of doing business. Features include: E-Contract for new connections Self Care – SIM changes, tariff changes, bars Sale Tools Kit Marketing materials & Knowledgebase The Zest 4 partner portal cuts your paperwork and administration time and enables you to track orders and requests.

Zest 4 Leasing Portal The Zest 4 Leasing Portal has been built in partnership with Henry Howard Finance. Features include: Rate Calculator Quote Generation & Credit Decisions Quote Management and Document Creation Payment in 2 days Leasing of equipment and soft costs enables you to provide your customers with a true Opex model for their telecommunications solution. Leasing can be utilised for Mobile, Data and Hosted deals.

Sales support Scoping of opportunities Scoping of Opportunities Solution Building Commercial Flexibility Implementatio n Support Solution Building Proposal building Sales Meeting Support Implementation Support Commercial Flexibility Sales Meeting Support Proposal Building

Sales support Zest 4 partners have access to our specialist sales team, all of whom have years of experience in the telecommunications industry. We are committed to answering any questions you might have about Zest 4 products and services. Rob Foster Jon Reynolds Keith Mc. Bride Head of Channel (North) Channel Sales Manager Head of Channel (South) I can help you with new business requests, supporting on mobile products offered, bespoke deal building, tariff discounts and extra funding requests. I can help you with enabling you & your teams to sell, market and support our expanding hosted solutions portfolio. Adding value to your current proposition and revenue to your bottom line. I can help you with becoming a new partner, understanding our business strategy and how Zest can help yours, understanding our product set & benefits, commercials and sales. rob. foster@zest 4. com 0161 956 3355 jon. reynolds@zest 4. co m 0161 956 3355 keith. mcbride@zest 4. co m 0161 956 3355

Marketing support Zest 4 understand that partners often don’t have a dedicated resource for marketing, but do want to increase activity and revenue through marketing activity. The Zest 4 Marketing Accreditation Programme supports partners to: Build bespoke marketing campaigns and strategies Provide coaching in delivery of marketing plan and social media Access marketing collateral , email templates, how to guides Provide support throughout marketing campaigns to guarantee ROI

Operational support Zest 4 partners have access to our in-house and highly responsive support team to provide ordering, provisioning and technical support. Our commitment to you is to deliver the correct information, at the right time to both you and your customers. Nicola Bryan Head of Operations & Billing I can help you with escalation for business as usual issues and billing and invoicing queries. nicola. bryan@zest 4. com 0161 956 3346 Richard Sheldon Dave Carroll Partner Care Specialist – Fixed, Data & Hosted Partner Care Specialist (Mobile) I can help you with fixed, data and hosted queries. Bill analysis. Solution building. General support. richard. sheldon@zest 4. com 0161 956 3344 I can help you with in-life requests, network actions, requests and queries. Tariff information and support. Partner on-boarding. Stock requests dave. carroll@zest 4. com 0161 956 3344 Benjamin Dehghan Andre Fazelynia Operations & Billing Executive First Line Partner Care I can help you with any questions regarding mobile connections, porting faults, in life network changes, billing queries, escalated billing investigation, CDR's, LDR's, Reports. I can help you with Network actions, enquiries and requests for mobile. Connectivity and speed checks and tariff information for fixed, data and hosted products. benjamin. dehghan@zest 4. com 0161 956 3388 andre. fazelynia@zest 4. com 0161 956 3388

Training Academy To become a true UC provider means a commitment to training and development of your teams in order to realise potential additional revenue. Some of the benefits: Partners have access to our dedicated training and development team as part of our partner programme. Encouraged to additional products with our support. Defining training needs and building bespoke programmes. Various training methods Ongoing training support on new products and as your team grows.

Join the Zest 4 Unified Comms journey today. www. zest 4. com