Change Partners Consulting NAVIGATING GENERATIONAL DIFFERENCES WITHIN ACROSS

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Change Partners Consulting NAVIGATING GENERATIONAL DIFFERENCES WITHIN & ACROSS CULTURES SEPTEMBER 6, 2017 BRENDA

Change Partners Consulting NAVIGATING GENERATIONAL DIFFERENCES WITHIN & ACROSS CULTURES SEPTEMBER 6, 2017 BRENDA B. JONES ARLENE SCOTT BRENDA JONES 1

GOALS • Describe the complexity of generational differences within and across generations and cultures.

GOALS • Describe the complexity of generational differences within and across generations and cultures. • Highlight characteristics of traditionalists, baby boomers, gen-xers, and millennials. • Engage each other in dialogue to explore the similarities and differences among the generations. Copyright © 2015, All right reserved. 2

OPENING THOUGHTS • Generational differences are frequently ignored and unrecognized by groups. • The

OPENING THOUGHTS • Generational differences are frequently ignored and unrecognized by groups. • The natural tendency is to stereotype generational differences, rather than leverage the strengths of generational differences. • Generations tend to share similar overall values, mindsets, and behaviors. Generations prioritize these characteristics differently. Copyright © 2015, All right reserved. 3

GENERATION THEORY • The era in which a person is born affects their view

GENERATION THEORY • The era in which a person is born affects their view of the world. Value systems are shaped in the first decade of life by family, friends, significant events and the general era in which we are born. • A “generation” tends to be about 20 years long and represents roughly the time from the birth of a group to the time they begin having their own children. • Typically, generations are bound by significant events in their region or country. This leads to some differences in generational dates in different areas. Copyright © 2015, All right reserved. 4

GETTING STARTED Getting Organized • Use the four corners of the room and choose

GETTING STARTED Getting Organized • Use the four corners of the room and choose the generation that is closest to your view of where you belong. • Divide into groups of 4 -6 Introductions • Introduce yourself briefly to your colleagues • Name • Where you live • A brief statement about your work in OD Copyright © 2015, All right reserved. 5

BRIEF DESCRIPTIONS OF GENERATIONS Traditionalists 19201945 Baby Boomers 19461964 • Grew up in shadow

BRIEF DESCRIPTIONS OF GENERATIONS Traditionalists 19201945 Baby Boomers 19461964 • Grew up in shadow of • Paid their dues under two World Wars & the old hierarchical rules Depression • Key to survival is • Their trust of authority being “high profile” and hierarchy is the and “standing out core of their from the crowd. ” approach to work and family Copyright © 2015, Jones Consulting. . All rights reserved. 6

BRIEF DESCRIPTIONS OF GENERATIONS Gen X’ers 1965 -1980 Millennials 1981 -2000 • Family systems

BRIEF DESCRIPTIONS OF GENERATIONS Gen X’ers 1965 -1980 Millennials 1981 -2000 • Family systems • Given attention with redefined, advances in high expectations, space exploration and • Experienced an economic uncertainty. internet-enabled • Independence, world and use to resilience, adaptability instantaneous global • “Don’t need someone communication looking over my • Largest generation shoulder” attitude growing in the workforce Copyright © 2015, Jones Consulting. . All rights reserved. 7

INTERVIEWING GENERATIONAL DIFFERENCES Choose a person from a difference generation to interview and be

INTERVIEWING GENERATIONAL DIFFERENCES Choose a person from a difference generation to interview and be interviewed by: • What experience(s) of generational difference has had the most impact on your work or personal life? (10 min) Return to your group with a words, phrases or images describing the generational difference data from your interview and the source of this difference. (10 min) Appoint a Recorder to write data points with a few words, phrases, or images on chart paper. Copyright © 2015, All right reserved. 8

EXPLORING AND LEARNING FROM THE DATA IN THIS ROOM • Each group reviews its

EXPLORING AND LEARNING FROM THE DATA IN THIS ROOM • Each group reviews its data points. • Synthesizer with group prepares brief report with highlights. • Each group joins another group and to share data • Large group reassembles. • Ask several groups to give brief synthesized report. . Copyright © 2015, All right reserved. 9

REFLECTIONS ON THE VALUE OF GENERATIONAL DIFFERENCES What am I able to draw from

REFLECTIONS ON THE VALUE OF GENERATIONAL DIFFERENCES What am I able to draw from this experience? In what ways is this experience useful in my work and helpful in my life? Close of session. Copyright © 2015, All right reserved. 10