Challenges of Changing Internet Landscape Juhani Juselius FI

Challenges of Changing Internet Landscape Juhani Juselius, . FI

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Challenges in the past. FI . LV Anycast DNS Automated registry op. EPP IDN DNSSec Strong growth Int'l co-operation Ready for competition [Name, title] [Date] | 3

Challenges in the past. LV and. FI have outperformed all technical and business process related challenges so far because of » » Teams of experts Experience Motivation Co-operation [Name, title] [Date] | 4

Challenges of changing landscape But, the world around us is changing and we might not be that good in handling those totally different challenges. LV . FI Redelegation Changes in policy Internal reorganization [Name, title] [Date] | 5

Challenges of changing landscape vs. . fi policy Detailed Domain Name Act Need for policy changes recognized in 2009 » Registry – registrar model » Opening up » Possibility to contact registrants by email only » No need for 15 year limit for private persons » No need for restricting Warehousing In force? 2016? [Name, title] [Date] | 6

Challenges of changing landscape (. fi) - Reorganization # people om d # s ain ad o l k or #w [Name, title] [Date] | 7

Reorganization The whole agency was reorganized 1. 1. 2013 - 31. 12. 2012 1. 1. 2013 Lawyer 1 100% 40% Lawyer 2 100% 70% Lawyer 3 0% 40% Technical specialist 1 100% Technical specialist 2 100% 80% Customer service 1 -6 80% 60% Head of Customer Service 80% 0% Head of Unit 100% Total FTE 10. 6 [Name, title] 60% 7. 5 [Date] | 8

Challenges of changing landscape (. fi) - Reorganization Effects » Marketing » Complete system testing » Actions against warehousing, private name vialations, foreign registrants » Participation to WSIS and national IGF processes Registry – registrar model ? ? ? [Name, title] [Date] | 9

Thank you Juhani Juselius, . FI