CH 1 Universals of Interpersonal Communication Interpersonal Communication

CH. 1 Universals of Interpersonal Communication

Interpersonal Communication o o Selective Systemic Unique Ongoing o o Quantitative Qualitative

Quantitative or Dyadic Approach between 2 persons who have an established relationship

Qualitative or Developmental Approach two-person communication based on psychological data, Explanatory knowledge, and personally established rules.

Elements of Interpersonal Communication A. Source-Receiver = of messages simultaneously

Encode = form messages Decode = decipher messages • break down and assign meaning for understanding

Competence is your ability to communicate effectively interpersonal competence = ability to adjust your communication according to the context

Messages Verbal or Nonverbal Feedback = message sent by the receiver of a message, back to the original sender

Feed-forward = is information given prior to the main message 1. sets you up to receive the information in a particular way

Channel = medium through which the message is transmitted Always involves the 5 senses

Noise = anything that interferes with the transmission of a message

o o o physical = environment physiological = biological problems of the communicators psychological = mental interference located in the minds of the communicators

Semantic = language problems Context = influences the form and content of messages

physical = setting temporal = time social-psychological status of relationship cultural = influences values, morals, beliefs Purpose = variety Ethics = every act has a moral dimension

II. Transactional Process o o A. Is a Process = continual and ever changing B. Elements are Interdependent = a change in one = a change in all

Transactional View Speaker/ Listener Fig. 2. 1 Speaker/ Listener

Communication is: o o o Inevitable - one cannot Not communicate Irreversible - can’t take it back Unrepeatable - can’t duplicate it

III. Symmetrical vs. Complementary o o Symmetrical = equal or similar status Complementary = unequal or opposite status

Content & Relational Dimensions o Content Dimension = the information that tells what behavior is expected

Relational Dimension =tells us how to interpret the content • implications from two dimensions • gender differences

o Process of Adjustment = learning another's unique system of signals over time. Communication Accommodation = adjusting speaking style for listeners to gain social approval