CFO 3 Launch Events NOMS CFO Provision for

CFO 3 Launch Events NOMS CFO Provision for the ESF 2014 -2020 Operational Programme Mark Nickson (Head of NOMS CFO)

Important! This procurement and any subsequent contract award are subject to EU Commission sign-off of the ESF 20142020 Operational Programme for England

NOMS • • NOMS is an Executive Agency of the Ministry of Justice (Mo. J) NOMS role is to commission and provide offender management services in the community and in custody NOMS works to protect the public and reduce reoffending by delivering the punishment and orders of the courts and supporting rehabilitation by helping offenders to reform their lives. Reducing re-offending remains a key objective. A significant part of meeting that objective comes from both the provision of skills, training and support mechanisms which increase the employability potential of offenders / ex-offenders and ensuring that they are connected directly to mainstream support and employment opportunities. Policy and strategy for NOMS is set centrally and delivered through Private Sector suppliers and Public Sector prisons. This mix of national direction and local delivery is reflected in the structures of the NOMS Co-Financing Organisation (CFO). Policy Leads, Operational Performance Managers and Contract Managers work closely with national and local stakeholders to ensure complementarity of the provision of the Authority with that of other Agencies. NOMS is responsible for 102 Public Sector prisons, 14 privately managed prisons operating under contract, 21 Community Rehabilitation Companies and the retained National Probation Service (NPS) NOMS also manages partnerships with a range of public and third sector partners including police, local authorities, health and education providers and organisations across the voluntary and social enterprise sectors.

NOMS CFO • A key objective for NOMS is the reduction of offending • Helping ex-offenders secure employment significantly impacts upon NOMS ability to meet that objective • Can only be achieved through strong partnerships with public, private and third sector organisations • Co-Financing programme allows NOMS to fund activities to engage and motivate offenders thus increasing their ability to access mainstream services and employment opportunities

NOMS CFO traditional target group TR Skilled, qualified but unemployed Unskilled, unqualified, de-motivated, drugs / alcohol issues, behavioural issues, debt problems, accommodation problems. Unqualified, unskilled and unemployed DWP… SFA… NOMS CFO Hard to help group who are currently not able to access mainstream provision, and are therefore unable to return to the labour market.

How NOMS CFO integrates with existing and planned provision Prison (70% starts) Community (30% starts) Mainstream Provision in prison (including TR) Work Programme / TR Programme NOMS CFO works with hard to help groups, referring them to mainstream provision as appropriate (as per the current delivery model). This ensures the correct intervention at the right time. A high percentage of participants should be ready for mainstream opportunities on release. If participants are not ready to engage with the mainstream, the CFO will continue to work with them, addressing offender specific needs. Fewer community starts will be required, to ensure there is no duplication of delivery between NOMS CFO, the WP and TR. This TTG model should deliver a balanced 50: 50 caseload between custody and community.

NOMS CFO - Where we fit Wider health provision Counselling Drug & Alcohol Interventions Education & Training CFO Case Worker Action Plan Offender focused employment services Housing VCSE sector Mentoring TR / WP

The NOMS CFO Process ASSESSMENT Offenders are assessed as having significant barriers to employment (accommodation, drugs, health issues etc) ACTION PLAN The NOMS CFO Case Worker creates an action plan with the participant which aims to address their multiple barriers. REVIEW The Case Worker continually reassesses the action plan to make sure that it is appropriate and achieving its aim. PROGRESS As the barriers to employment begin to be addressed, the case worker will begin to focus on moving the participant into employment or education. REFERRALS The Case Worker begins work on the action plan, making referrals where appropriate and completing actions themselves OUTCOMES At the end of the project participants either enter employment, education or are more able to engage with mainstream employment initiatives

CFO 3 Launch Events NOMS CFO Provision for the ESF 2014 -2020 Operational Programme Philippa Lyon (NOMS CFO ESF Policy Lead)

Changes to European Funding § Alignment of funding streams under a ‘Common Strategic Framework’ for the 2014 -2020 funding period § NOMS CFO will be part of the ESF 2014 -20 Operational Programme – has achieved ministerial and NOMS sign off § 39 Local Enterprise Partnerships playing a significant role in administration of funds § Changes for other co-financers such as DWP and SFA (and Big Lottery from 2014) to become Opt-in Organisations required to negotiate funds from LEPs § Operational Programme must be signed off by European Commission prior to any confirmation of funding – expected late 2014

Alignment considerations § Most significant change - Rehabilitation Programme and impact of TTG providers in custody and community § Custodial reviews – women, young adults and youth custody § DWP Work Programme – to continue as per current arrangements where offenders can participate in both § 39 Local Enterprise Partnerships (LEPs) – drive for localism § Partnership work with Opt-in Organisations (DWP, Big Lottery, Skills Funding Agency) § Delivery - overall aim will be to continue preparing offenders for ETE and mainstream provision (potentially at an earlier point in sentence)

NOMS & Local Enterprise Partnerships § LEPs aware of the NOMS position in the ESF Operational Programme § Ongoing liaison with LEPs to complement other relevant ESF delivery at local level and inform NOMS CFO specifications § Information on ‘opt-in’ activity from DWP, SFA and Big Lottery regarding offender provision § LEPs asked to inform NOMS CFO regarding planned offender activity to avoid duplication § LEP offender activity likely to focus in the community

CFO Round 3 -Delivery focus § Social Inclusion priority rather than employment § ESF priorities – women, young people, over 50 s etc § Additional delivery and wider potential reach in terms of provision – accommodation, families provision, young people, health, education & training § Focus remains on engagement and support to access mainstream i. e. readiness for TR and WP § Hard-to-reach cohort (2 -5 groups per region) to be chosen in consultation

Delivery focus (continued) § Potentially increased prison focus to complement Rehabilitation Programme – assumption that 70% custodial starts and 30% community, with overall delivery 50: 50 § Delivery sites – custody and community § Through the gate element to continue where needed (specialist assistance) § CATS – one version of the truth § Geographical split – ESF contract areas

Consultation • Market engagement • Internal / external stakeholders • Strategic links to improve delivery of offender services - between prisons, CRCs, the National Probation Service and youth offending services and across government partners including BIS, the Skills Funding Agency, DWP and the Youth Justice Board (YJB). • Specification feedback • Finalising the requirement • Next steps

CFO 3 Launch Events NOMS CFO Provision for the ESF 2014 -2020 Operational Programme Bill Spiby (NOMS CFO Lead Manager (Corporate)

NOMS CFO Contracts (2015 - 2020) • • • ESF Co-Financing allocation = circa £ 131 m Increase in ring-fenced elements ECA’s split to reflect prison population Provision contracted for approx 70, 000 participants Providers paid combination of monthly profiled costs (48. 5%), DAF (3%) and on achievement of starts (13. 3%), participant feedback (2. 8%) and both securing employment (9. 1%) and range of supportive measures, short courses and achievements (23. 3%) outcomes

Financial Allocation • • • North East £ 8, 535, 577 North West £ 18, 358, 652 Yorkshire & Humberside £ 13, 722, 646 East Midlands £ 13, 444, 587 West Midlands £ 13, 591, 200 East of England £ 11, 225, 168 South East £ 16, 267, 309 London £ 11, 656, 581 South West (excluding Cornwall) £ 8, 478, 280

Delivery Model • • • Long contracts (5+ years) A single prime provider or consortia lead per region Fixed case management model Delivered through CATS Link to Offender Management arrangements Currently 70: 30 community/custody split 2015 onwards 30: 70 community/custody split Challenging targets for women and disabled offenders Mentoring, social enterprise and help for veterans from 2015 also, Accommodation, Family Links/Visitors Centres, 16 -18 year olds part of core provision in specific regions • Intensive delivery to extremely hard-to-help groups

Hard to Help Groups Lifers Offenders with significant alcohol or drug misuse issues Offenders facing reintegration following long sentences (10 years +) Older offenders Offenders with mental health needs EU nationals eligible to work in UK Offenders subject to radicalisation Young offenders (16 -21 year old) Sex offenders Non-English speakers Dual diagnosis offenders (drugs misuse and mental health issues) Offenders from LGBT community Females exploited by sex industry Offenders that have been through the care system Travellers and show people Prolific & priority offenders Offenders with dependent families (particularly 18 -24 year olds) Offenders serving short sentences (under 12 months) Ex-Armed Forces Homeless offenders Offenders involved in gang activity Offenders required to relocate on release Prisoners transferred from abroad Offenders with limited family ties/support network Young offenders transitioning into adult system Offenders facing significant debt issues Females exploited by smugglers (drug mules) Disruptive prisoners (specifically those in Close Supervision Centres) Personality disordered offenders Offenders sentenced for hate crimes Offenders with physically debilitating conditions Offenders with extreme political views and affiliations Offenders with gambling addictions Offenders dealing with bereavement Vulnerable women (including suffering domestic abuse) Offenders subject to long-term medication/treatment Offenders with caring responsibilities Offenders with a Statement of special educational needs (SEN) Vulnerable prisoners (Rule 45 i. e. segregated for own safety)

Participant Pathway • Focus on the Social Inclusion Priority group • More Prison delivery • Increases Payment by Results element • Drives provider behaviour • Minimises reconciliation • A holistic delivery model recognising distance of participants from the mainstream

Pb. R Payments – Participant Pathway • • • • Enrolment Assessment Action Plan DI Checks Core Activity Supportive Measures Short Courses Achievements Review Interview Secured Employment Sustained Employment 13 Weeks Sustained Employment 6 Months • Participant Feedback

Pb. R Payments – Participant Pathway • Each stage of the Pathway must have been reached before moving on / receiving payment for the next stage • No payment for Assessment, Action Plan, Data Integrity Checks, Core Activity, Reviews, Interviews or Sustained Employment – Although relevant stage must be completed in order to move onto payment stages • 100% QA checks at all payment stages

Enrolment • Attachment fee • Evidence Requirement – 100% DI check – Paperwork reviewed by DI team monthly • Consent form, eligibility form (Non EU evidence), proof of NINO • No payment is made until all paperwork is QA’ed

Assessment • Does the CATS assessment show significant barriers in ETE plus other resettlement pathways (i. e. bottom of the triangle) • Everyone must have an employment need • Must have a need in: – Housing, Financial Status, Health, Alcohol, Drugs, Relationships, Attitude and Life skills

Core Activity • Two (or more) of the less structured supportive outcomes • To include – Motivational courses, advice, signposting, CVs, job search, mock interview, obtain ID/bank accounts… • There is no payment attached to this • Evidence requirements – Notes to support – Additional details on CATS

Supportive Measures • One (or more) structured supportive measures • To include – Specialist Support Referrals and Attendance – Work Placement/Tasters/Voluntary work taster – Mentoring • Evidence Required – 100% check sent to DI team • No payment is made until all paperwork is QA’ed

Short Courses • One (or more) short course – more than 10 hours; less than 1 week • To include – – – First Aid at Work Lantra Highways Course Recycling Operations Introduction to Construction Health and Beauty • Evidence Required – 100% check sent to DI team • No payment is made until all paperwork is QA’ed

Achievements • One (or more) educational/vocational course (more than 1 week), Personal and Social Development or Voluntary Employment • Evidence Required – 100% check sent to DI team • No payment is made until all paperwork is QA’ed

Interview • Have attended an interview • Have a job offer • Evidence requirements – Letter/e-mail of confirmation – 100% check sent to DI team

Secured Employment • Evidence that the participant has started employment • Evidence requirements – Payslip etc – 100% check sent to DI team • No payment is made until all paperwork is QA’ed

Sustained Employment • Evidence that the participant is still in (any) employment at the: – 13 week point – 6 month point • No payment attached

Participant Feedback • A target of 85% of the starts to have a feedback interview • Interview template will be supplied to providers • Can be conducted at any point after Core Activity has taken place

Indicative Demographics • • • Disabilities/health conditions – 22% Over 50 s – 6% Ethnic minorities – 23% (regional variations) Female – 12% NEETS – 12% Veterans – 5%

CFO 3 Launch Events NOMS CFO Provision for the ESF 2014 -2020 Operational Programme Simon Ambrose (Mo. J Senior Procurement Category Manager: ESF)