CERN European Organization for Nuclear Research IT Department

CERN – European Organization for Nuclear Research IT Department – Administrative Information Services Workflow solutions, EDH and e-commerce Derek Mathieson Section Leader IT-AIS-EB

The Need for EDH Over 100 official procedures l Used by all CERN personnel l Over 250000 documents per year l Examples: l – Purchase orders – Training Request – Holiday Request CERN IT-AIS

A Worldwide Community Russian Federation 65 626 143 CANADA United States of America 4311 315 Japan 73 Israel 33 91 20 70 China India Middle East 41 68 ASIA 276 AFRICA Latin America 40 35 A Truly “Global” Organization CERN IT-AIS 16 Australia 15 New Zealand 1

Paper Purchase Order CERN IT-AIS

Almost any Procedure CERN IT-AIS

Almost any Procedure Administration Logistics Claims HR & Training Purchasing Safety Leave CERN IT-AIS

Workflow in Action CERN IT-AIS

Workflow in Action CERN IT-AIS

Workflow in Action CERN IT-AIS

Workflow in Action **** CERN IT-AIS

Workflow in Action Already Approved CERN IT-AIS

Workflow in Action CERN IT-AIS

EDH Components CERN IT-AIS

EDH Document Example CERN IT-AIS

Oracle Workflow CERN IT-AIS

Permission Management by EDH Roles held by Derek MATHIESON (AS-IDS) Priority Holder 4 Derek MATHIESON (AS-IDS) Type Target Validity date(s) DGL AS-IDS 01. 2003 Profiles held by Derek MATHIESON (AS-IDS) Priority Holder Type Target Validity date(s) 2540 Derek MATHIESON (AS-IDS) OFC(DGL) 16150 01. 2003 2540 Derek MATHIESON (AS-IDS) OFC(DGL) 16151 01. 2003 1000 Derek MATHIESON (AS-IDS) SPA CERN IT-AIS Slava TITOV

EDH Architecture ‘Classical’ 3 -tier ‘Thin’ Web Client CERN IT-AIS Network Intra / Internet 9 i Application Server Oracle Database App Server 9. 0. 2 Sun Enterprise 450 4 CPU 2 Gb Ram 250 Gb RAID Disk Oracle 8. 1. 7. 4 Sun Enterprise 420 R 4 CPU 4 Gb Ram 300 Gb RAID Disk

Standards Based l Architected around industry standards l Rigorous quality assurance procedures – Recognised by Sun and Oracle as a ‘blueprint’ design. CERN IT-AIS

Electronic Document Handling l Global, multi-currency, multi-lingual l Links 20, 000 suppliers l Over 7, 800 Active Users l 250, 000 signatures per year l 8 hits per second on the website l Implements any business process l World Wide Workflow CERN IT-AIS

EDH Technology Summary EDH l 10 years of Workflow Experience l Proven, Flexible, Component-based Design l Technology Transfer – Technology Transfer of EDH in 2002 – Financial Problems of Parent Company • IP still belongs to CERN IT-AIS