Central Administration STRUCTURE AND SYSTEM SURVEY Central Administration

Central Administration STRUCTURE AND SYSTEM SURVEY

Central Administration Structure HFNY CA consists of members of four entities with differing responsibilities. Bureau of Program and Community Development Project Management and Oversight, Contract Development, Performance Monitoring, Quality Assurance, and Technical Assistance Training, Staff Development, Quality Assurance, and Technical Assistance Bureau of Research, Evaluation, & Performance Analytics (BREPA) Evaluation Design Planning and Oversight, Data Analysis and Performance Evaluation, Report Preparation MIS Design and Maintenance, Data Collection and Analysis, Performance Measurement, Report Preparation, and Technical Assistance

HFA Requirements for a Multi-Site System • Must have a Central Administration (CA) that provides support to single sites • The same way programs must adhere to the HFA Best Practice Standards, CA must adhere to the HFA Central Administration Standards for accreditation • CA Serves as the primary contact with the HFA National Office • CA’s functions include delivery of: Policy Training Quality Assurance (via a standardized annual site visit process to assess quality of implementation) Technical Assistance (variable in format and delivery method and tailored to the needs of each site to improve quality) • Evaluation (and research when applicable) • Administrative guidance to the system • • • CA must conduct a program-level, system-wide satisfaction survey of their work in each of the functional areas, as well as their ability to conduct themselves in a culturally responsive and racially equitable way. (Content paraphrased from HFA Central Administration Standards document)

Survey Topics & Examples • • Conducts interactions in a culturally responsive way Provides program cultural humility activities to do with staff and families Considers racial equity in development of policy Policy & Administration Racial Equity & Cultural Humility Performance Indicators (PIs) Performance Targets (PTs) Continuous Quality Improvement (CQI) Special Committees (Curricula, Fatherhood, etc. ) Pilot Testing a new approach • • • Training Evaluation Responses to individual questions Specialized Program-focused training based on site needs Assistance with specific MIS questions • • • Quality Assurance Technical Assistance Development of a new or updated policy Soliciting feedback on a new or updated policy Including members from all entities of CA in decision-making • • FSS/FRS Core trainings Individual site support days MIS Webinars Site Visits Reviews of Parent Surveys, HV Narratives, Supervisor notes Assistance with broad MIS questions Observation of Practice

Broad Questions • What has been helpful to your program in each of the topics? • What has hindered your program in each of the topics? • What further supports are needed in each of the topics?

We need your help to prepare • Program managers will be the ones physically entering the responses in the survey, but we are looking for feedback from staff at all levels • Responses will be confidential and only ever reported in conjunction with other programs’ answers • Please consider each of the topics we went through and think of examples you and your staff have encountered • Consult your program staff as a team to brainstorm the specific feedback you would like to share with the Central Administration. • If possible, meet with groups of staff to discuss the topic areas and keep notes of feedback • Alternatively, or in addition to group meetings, discuss the topics and ask for feedback during supervision sessions