CBORD Product Accessibility Presented by Jerry Loch Director

CBORD Product Accessibility Presented by: Jerry Loch, Director of Quality Assurance 2 | CBORD 2018 User Group Conference | Presentation

What is Software Accessibility? Software Accessibility and Web or Mobile Application Accessibility refers to the requirement that persons with various disabilities of all types and severity be able to access features and content in applications similar to those without a disability. Visual Impairment low-vision, complete or partial blindness, and color blindness Hearing Disabilities including deafness, being hard of hearing, or Hyperacusis Motor or Dexterity Impairment Paralysis, Cerebral Palsy, Dyspraxia, Carpal Tunnel and repetitive strain injury Cognitive Impairments (head injury, autism, developmental disabilities), and learning disabilities, such as Dyslexia, Dyscalculia or ADHD 3 | CBORD 2018 User Group Conference | Presentation

Accessibility Standards – Glossary of Terms Some of the compliance terms CBORD we will discuss today… Section 508 – An amendment to the United States Workforce Rehabilitation Act of 1973, is a federal law mandating that all electronic and information technology used by the federal gov’t be accessible to people with disabilities. WCAG 2. 0 - Web Content Accessibility Guidelines (WCAG) is developed by the W 3 C in cooperation with organizations around the world, with a goal of providing a shared standard for web content accessibility that meets the needs of individuals, organizations, and governments internationally. Section 508 Refresh – (Jan 2018) The standards were updated to include focus on newer technologies and incorporated the content from WCAG 2. 0 VPAT 2. 0 – a reporting format that enables businesses to document product conformance with relevant accessibility standards 4 | CBORD 2018 User Group Conference | Presentation

CBORD’s Partnership with Level Access End goal = Incorporate A 11 y into CBORD’s development lifecycle … Use Case testing and VPAT 2. 0 generation by our partners at Level Acess Discovery Retrofit Standardize 5 | CBORD 2018 User Group Conference | Presentation Results analysis drives the A 11 y roadmap – prioritization and remediation of known issues Integration of Accessibility design into product planning, common repository of A 11 y compliant controls for new platforms

CBORD/Level Access: Discovery Phase Understand the system … create a game plan … Discovery < 2 MONTHS 1 6 | CBORD 2018 User Group Conference | Presentation Retrofitting Standardization 2 -18 MONTHS 18 -36 MONTHS

Goals for ACCESS Discovery Phase Understand the system … create a game plan … ü Profile system use and assets (definition of use cases and modules for representative test plan) ü Understand system compliance (Automated and manual testing and use case execution ü Prioritize retrofitting activities (detailed report generation by Level Access and delivery call / working sessions) ü Define the big picture business, policy and process approach for Engineering and other groups at CBORD 7 | CBORD 2018 User Group Conference | Presentation

CBORD/Level Access: Retrofitting Phase Execute the game plan … Discovery <2 MONTHS Retrofitting Standardization 2 -18 MONTHS 18 -36 MONTHS 2 8 | CBORD 2018 User Group Conference | Presentation

Goals for Retrofitting Phase Immediately following Discovery. . Execute the game plan… ü Immediate patching of high-risk issues (based on Severity, Visibility and Tractability) ü Medium-term changes to underlying code base (ARIA tags, navigation, common library of A 11 y components) ü Long-term provisioning of development teams to address the issues (UX/UI A 11 y experts on staff, A 11 y training for Dev and QA teams) 9 | CBORD 2018 User Group Conference | Presentation

CBORD/Level Access: Standardization Phase Operationalize Accessibility and Maintain Compliance … Discovery <2 MONTHS Retrofitting Standardization 2 -18 MONTHS 18 -36 MONTHS 3 10 | CBORD 2018 User Group Conference | Presentation

Goals for Standardization Phase Operationalize Accessibility and Maintain Compliance … ü Operationalize accessibility ü Move accessibility responsibilities to long-term teams ü Maintain level of accessibility achieved in retrofitting ü Control for accessibility throughout SDLC 11 | CBORD 2018 User Group Conference | Presentation

CBORD’s Commitment & Leadership Plan What have we done and where are we headed in the A 11 y mission … ü Drive Discovery/Remediation – partnership with Level Access ü Development Cycle – “Accessibility Guidelines for Dev/Test” ü Publicize – Blog on Accessibility and linking to social media ü UPDATE – Quarterly White Paper, VPAT links and other content on cbord. com ü INFORM – Work with Marketing on Accessibility Webinars 12 | CBORD 2018 User Group Conference | Presentation

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