CASE STUDY 1 NEW MANUFACTURING FACILITY IN CHINA

CASE STUDY #1 NEW MANUFACTURING FACILITY IN CHINA This case study involves an organization's process in building a new manufacturing facility in China. The firm’s president selects a four-member team to develop an RFP and solicit proposals from contractors. After the RFP is announced only four proposals were received, falling short of the number expected. The team schedules a meeting to discuss and finalize upon a contractor. Answers to Case Questions Is there anything the team should have done when they received only three proposals by June 30? Since very few proposals were received, the team should have reviewed their RFP and included the budget cost. They should have asked each of the contractors to give an oral presentation of their proposals. Should the team consider the proposal from Asia General Contractors? Why? Yes. Since very few proposals were received. Also, Asia General Contractors are both within budget and timelines, and have the experience to be evaluated at par with the other contractors. After sharing their individual comments at the start of the July 15 meeting, how should the team proceed with the rest of the meeting and any follow-up? The team should evaluate and decide upon a contractor based upon their evaluation criteria – taking into consideration budget, timeliness, experience, and ethical standards of the contractors. They should schedule meetings with each of the shortlisted contractors to clear any questions. Last but, most importantly the team should provide the budget details, and ask contractors above their budget, to return with a best and final offer. How could the selection process have been improved? Is there anything the Board, I. M. Uno, Alysha or the team could have done differently? The RFP should have included funding information. They could have been strategic with the placement of the proposal bid – which may have increased the number of responses. Finally, the evaluation criteria should be streamlined to ascertain credibility and capability of the contractors.

§ 個案研討二Answers to Case Questions § 1. Why didn’t this team receive the RFP at the same time the larger consulting firms did? § The purchasing manager was not familiar with their firm. § 2. Why is this team being considered as a candidate to submit a proposal? § This team is being considered because Paul had done a project for Dr. Houser when she had a private practice and she told him about it. § 3. Develop a bid/no bid checklist to help determine if they should submit a proposal. § Use the structure provided in the chapter and develop appropriate scores. § 4. What should Maggie, Paul, and Steve do? In explaining your answer, address the concerns of each of the three team members. § Maggie is concerned because they are already overloaded and have some big deadlines that are approaching. If they miss these deadlines, they could lose future business. Steve is concerned because if they submit a proposal and win they really don’t have the people to work on the project. Paul sees this as an opportunity to grow the firm and take on bigger challenges.