Careers in Distribution Management Jobs Careers in Distribution

Management Jobs in the DC § Supervisor § Warehouse / Operations Manager § General Manager § Traffic Manager Decision Making Safety & Security Interpersonal Skills HR Policies Communication Project & Time Management Company Policies Industry & Product Knowledge Typical job descriptions on next page. Knowledge of All Operating Tasks Business & Financial Knowledge Distribution & Inventory Control Careers in Distribution, Copyright 2005, WERC

Supervisory/Management Positions Warehouse Supervisor Traffic Manager Responsible for coordinating and supervising warehouse activities. Typically supervises warehouse workers, material handlers and/or order fillers/pickers. May report to the Warehouse Manager, Operations Manager or the DC Manager. Coordinates and supervises all functions relating to freight moving into and out of warehouse. Ensures compliance with all government regulations. Manages traffic department personnel. May evaluate and negotiate carrier rates and contracts. May manage the warehouse truck fleet. Prepares freight billings and maintains an effective transportation information reporting system. Warehouse / Operations Manager Directs the daily activities of the warehouse including scheduling labor, supervision and proper use of space, equipment and manpower. Is responsible for budgeting, staffing, warehouse operation, facility and equipment maintenance, safety, security, sanitation and housekeeping. Coordinates warehouse operations with customer service and transportation. General Manager Responsible for the overall performance of the warehouse, including operations, customer service, office and IT. Plans, organizes, staffs, directs and controls all office and warehouse activities. Accountable for achieving company objectives in regard to cost, productivity, customer service and profits. Typically, this is the highest-ranking manager in the facility. Careers in Distribution, Copyright 2005, WERC

Managements’ Requirements Today, more and more warehouse managers are beginning their career in distribution with a college degree in logistics or a related field. There still are, however, a fair number of managers who began their career on the warehouse floor and have progressed up the career ladder without formal education. Best advice: Get all the training and education you can. Careers in Distribution, Copyright 2005, WERC

Management Typical Years of Experience Typical Education Typical Salary & Bonus Range Supervisor 5+ years High school or some college $37, 397 $57, 973 Warehouse / Operations Manager 5+ years 2 year degree $54, 000 $88, 930 General Manager 10+ years At least 2 year degree $75, 000 $136, 888 Traffic Manager 5+ years 4 year degree $48, 475 $89, 850 Careers in Distribution, Copyright 2005, WERC

Managements’ Requirements Knowledge, skills and attitude required to get the work done through others Interpersonal skills Budgeting Records & inventory control Flexibility Communication skills Knowledge of all operational tasks Excellent management skills Business knowledge Safety knowledge Human resources skills Customer knowledge Industry & product knowledge Problem solving Responsiveness Managing in the warehouse requires a broad range of skills and knowledge. Careers in Distribution, Copyright 2005, WERC

Careers in Distribution Executive-Level Jobs Careers in Distribution, Copyright 2005, WERC

Executive-Level Positions Director of Logistics Provides leadership and direction for distribution and warehouse operations (and possibly other departments). Coordinates with management team on strategic planning, budgeting, marketing and pricing strategies, capital and personnel requirements and compliance issues. Directs all operational functions for reporting departments. May have responsibility for Demand Planning, Inventory Management, Master Production Scheduling and Deployment. Vice President of Logistics Responsible for overall performance of assigned facilities. Assists General Managers in planning, budgeting, and organizing to enable organization to reach customer service, safety and financial goals. Develops marketing plans and assists in growing the business. Careers in Distribution, Copyright 2005, WERC

Executives Typical Years of Experience Typical Education Typical Salary Range Director of Logistics At least 10 years 4 year degree $93, 000 $154, 740 VP of Logistics 15+ years 4 year degree $99, 611 $239, 244 Careers in Distribution, Copyright 2005, WERC

Careers in Distribution Jobs Related to Warehousing Careers in Distribution, Copyright 2005, WERC

Related Jobs in the DC Vice President Marketing/Sales Responsible for business development and leads marketing / sales department. Makes sales calls, develops rate proposals and assists in operations reviews with customers. Works closely with operations to maintain existing business and develop customer relationships. Customer Service Manager Supervises the CS Department. Develops procedures, establishes standards and administers activities to ensure timely delivery of product and effective response to customer requests. Develops effective communication links with the customer and other departments. Sales Person Makes sales calls to potential customers focusing on both providing solutions for logistics and transportation needs and also to developing long-term relationships. Develops sales presentations, negotiates price and service levels and initiates contractual agreements. Customer Service Representative Processes customer orders and generates all related paperwork. Takes action for customer inquiries and complaints. Coordinates activities with internal departments, vendors and common carriers. Processes returns and credits. Office Manager Manages office operations and works closely with the customer service department and warehouse on account administration. May direct accounts payable and receivable and payroll activities. Careers in Distribution, Copyright 2005, WERC

Warehousing-related jobs Typical Years of Experience Typical Education Typical Salary Range VP of Marketing / 10+ years Sales 4 year degree $106, 500 $206, 483 Sales Person 1 -5 years 4 year degree $43, 116 $104, 000 CS Manager 5 years Some college $52, 500 - $79, 805 CS Rep 1 year High school $12. 57 - $19. 65 an hour Office Manager 1 -5 years High school $35, 462 - $62, 970 Careers in Distribution, Copyright 2005, WERC

Careers in Distribution Career Paths Careers in Distribution, Copyright 2005, WERC

Career Paths There is no ONE career path for those who choose distribution as their career. The organizational chart on the following slide shows typical reporting relationships. Many warehouses offer a broad range of activities and cross training so a person can learn about many aspects of the work and “try” various job responsibilities. This is a way to gain valuable experience as you determine your own career path. Careers in Distribution, Copyright 2005, WERC

Organizational Chart General Manager Operations Manager Human Resources Manager Traffic Manager Office Manager CS Manager Clerks CS Rep Maintenance Manager DC Manager Warehouse Supervisor Clerks Warehouse Workers Order Pickers Careers in Distribution, Copyright 2005, WERC Maintenance Crew Checkers Forklift Operators

Industries Distribution jobs are found in many industries. WERC members, for example, are in these: § Manufacturing § Banks, Insurance, Health Care § Retailing § Transportation § Wholesaling § Consulting § Real Estate § Third Party Providers § Material Handling Equipment Providers § Software / Hardware Providers § Utilities § Government / Military Careers in Distribution, Copyright 2005, WERC

Types of Jobs Within the various industries, distribution professionals may have any number of specialized responsibilities including these: § Educators § Industrial Engineers § Consultants § Finance / Accounting § Operations Management § Purchasing § Inventory Planning & Management § Production Planning § Transportation Management § Global Distribution § Marketing & Sales § Recruiters § Logistics Planning § Customer Service § Information Systems § General Management § Trade Press Careers in Distribution, Copyright 2005, WERC

Is Warehousing for You? The future is bright for those in distribution careers. AND

More Information § Join WERC today to get member benefits and access to other distribution professionals. § Want to learn more about warehousing? Check out the WERC seminars. § WERC offers publications on warehousing topics. § Learn more about warehousing competencies. Order the WERC publication. § Want more data on warehousing salaries? Purchase the Salaries & Wages publication. § The research library offers lots of information about warehousing jobs, companies and topics. Careers in Distribution, Copyright 2005, WERC