Career Development Services Letshego Mokeki Director Career Development

Career Development Services Letshego Mokeki Director – Career Development Services

We start early to think about our career

World Bank Study q The World Bank argue that ‘career guidance services can increase the efficiency of the use of scarce education and training resources’ and improve overall ‘economic efficiency’ especially for developing economies. 3

PEOPLE EDUCATION LEVELS BELOW NSC (20 s) 18 million 56 Million LIFE EXPECTANCY 2011 UPPER BOUND POVERTY LINES (STATSSA 2015) 61 -67 years UNEMPLOYMENT 25 - 40% 55% (R 992 p/m) NOT IN EMPLOYMENT, EDUCATION, TRAINING 15 -34 yr 7, 5 million

Challenges q Unequal access to quality career information and government support services q Scarce quality career services within the schooling system q Problems of fragmentation and duplication q Poor quality of services and lack of professionalisation q High drop out rates – low throughput rates 5

Policy and Legislative Mandate q NSDS III aims to reduce inequality …. by increasing access to high quality and relevant education and training and skills development opportunities. q This mission will be done by among others, linking of education, training and skills development pursuits to career paths and career development. 6

DHET’S Vision q A South Africa in which we have a differentiated and fully-inclusive post-school system that allows South Africans to access relevant post-school education and training, in order to fulfil the economic and social goals of participation in an inclusive economy and society.

Purpose q. CDS has been set up to coordinate and lead the establishment of an all age, national and comprehensive, Career Development Services (CDS) for South Africa.

Functions and Services 11

CDS- Policy & Coordination Norms and standards for career services Setting up managing coordination structures and Career Development Services Professionalisation Network of Khetha Centres

CDS Operations Helpline Advocacy Information Outreach 13

Key CDS Services Career information, advice and counselling Train and support Career Development Practitioners Develop and share career information and IT systems Coordinate and integrate career services across all spheres of government

CDS Messages

Engagement Model q Training and resourcing intermediaries – Teachers & SSS Staff q Partnerships with key NGOs/CBOs – Pw. DSA, Rural 2 Rural q Partnership with Government DPT & agencies 16

CDS Online Platform Careerhelp Info Hub NCAP

Careerhelp The Careerhelp website is a one stop shop for all career related matters. This site is an information resource designed to help all individuals make an informed career decision Target groups: All age – Learners, Students, Unemployed Youth, Career Practitioners, Workers, Entrepreneurs, Parents, Job Seekers 18

Information Hub The Info Hub is a resource platform for Career Development Practitioner (CDPs) Designed to improve information and knowledge among CDPs Provide a platform for discussing issues and topics (Practitioners Forum) 19

NCAP The National Career Advice Portal (NCAP) is: A free online self-help tool designed to facilitate and support informed career and study decisions A one-stop platform for information on careers and related learning pathways, institutions of higher learning and courses and programmes they offer. A comprehensive career resource for learners, students, unemployed youth, parents, career practitioners and workers looking to make career changes.

What Does NCAP Offer? Information on over 1400 careers available in the labour market and information on learning pathways to these careers. Career videos for each occupation (status: over 700 video uploaded project to be completed in July 2018 Information on careers (occupations) in high demand a focus green skills; Information on all public postschools education and training institutions and the courses they offer.

Subject Choice & Questionnaire A variety of non-standardised career questionnaires designed to facilitate self-exploration and a system generated report upon completion of each. A subject chooser tool which helps the user to link subjects to careers and careers to subjects. A user could simply select subjects they are thinking of choosing to see which careers these subjects could lead them to and vice versa.

Campaigns

Khetha Radio Programme

NMCDF Mpumalanga, Ermerlo, 2016 Kimberley, Northern Cape, 2017 Umveso, Eastern Cape, 2018

Monitoring & Evaluation

Monitoring & Evaluation q Client satisfaction tracking q Analysis and learning from performance q Project partnership reports q Mid-term evaluations

80, 000 Helpline Cases: 2015 to 2017 Helpline Queries 70, 000 68, 921 60, 000 50, 000 40, 000 30, 196 21, 490 20, 000 17, 235 10, 000 0 28 2015 2016 2017 Total

450, 000 T & S : 2015 Training & Support to 2017 400, 000 393, 890 350, 000 300, 000 250, 000 200, 000 166, 862 150, 000 135, 360 100, 000 91, 668 50, 000 0 1 2015 2016 2017 TOTAL 29

Online Platforms Performance NCAP Careerhelp/Info Hub 1, 400, 000 1, 196, 468 1, 200, 000 1, 000 800, 000 712, 218 559, 280 600, 000 466, 946 400, 000 200, 000 0 314, 754 102, 667 141, 859 17, 304 2015 2016 2017 Total 30

Khetha. Radio Programme 4000000 3500000 3000000 3100000 2500000 2000000 1900000 1500000 1000000 500000 0 2015 2016 2017 31

Next Steps for CDS q NCAP intergration: Central Application Service, NSFAS, Funza Lushaka q Developing an impact evaluation framework q Broadening access to online services - Zero rating access request q Business case for a government component

Challenges and lessons learnt q Coordination & funding within departments q Exhibitions and expos models that don’t work q Rural bias balance - information sessions/school visits

Career Development Services SMS/“Please call me”: 072 204 5056 a Career Advisors will call you back Telephone: Call 086 999 0123 (Mon-Fri: 08: 00 -16: 00) Website: www. careerhelp. org. za or follow the link on the DHET website homepage National Career Advice Portal: Get information on career paths, where to study and what to study at http: //ncap. careerhelp. org. za or follow the link from the careerhelp website Twitter: Follow us on Twitter at http: //www. twitter. com/sacareerhelp 35