Care Planning Optimum Members Facilitated Workshop 28 th

Care Planning Optimum Members’ Facilitated Workshop 28 th July 2017

WELCOME & HOUSEKEEPING Ø Fire alarms Ø Toilets Ø Mobile phones Ø Evaluations

OUTCOMES for the Session By the end of the Workshop you will: • Have identified the challenges shared by managers across Nottinghamshire • Understand what makes the care planning you carry out in your organisation good • Have ideas to take away that will help you to develop your care planning process • Be aware of resources that available to help improve care planning processes and develop your workforce • Have considered how you can establishing consistent practices and manage performance • Have addressed some of the challenges identified.

INTRODUCTIONS Working as a table, introduce yourselves to the rest of the group: • • Who you are Which organisation Who your clients are One care planning challenge that you face that is responsible for bringing you here today

CARE PLANNING CHALLENGES THEN (again as a group) discuss the challenges you are facing when care planning for your clients. Consider: • Internal challenges • External challenges • Mental Capacity • Consistency • Workforce development • Performance management • Etc

FEEDBACK ON CHALLENGES Each table to feed back on what you consider to be the 2 most important challenges. Ie What would make the biggest difference to your organisation if you could solve them.

LEARNING LOGS

Plans Practice Values “it begins with people not plans”

What you hear depends on what you are listening for Listen Understand © The Learning Community for Essential Lifestyle Planning, Inc. 2006

Learning Log For (Full Name): Date: Person Supporting (Full Name): When: AM Lunch Tea Evening What did the person do? (What, where, when, how long etc) Place images and words here to describe what happened Mon Tues Weds Thurs Fri Sat Sun Who was there? (Staff, friends & others) What did you learn? What should CHANGE or STAY THE SAME next time? What worked well? What did they LIKE? What did not work? What did the person NOT LIKE?

RESOURCES SCIE – Free resources - http: //www. scie. org. uk/care-providers/ The Mental Capacity Act and Care Planning - Report 70 - http: //www. scie. org. uk/publications/mca/careplanning/introductionandpurposeofthisreport. asp SCILS – www. scils. co. uk Active Support – Achievement and Fulfilment. Care Programme Approach – Parts 5 and 6. Personalisation Agenda – Culture Change. • Care Certificate Standard 5 – Working in a personcentred way – Handouts and Individual Reading

RESOURCES Optimum Workforce Leadership Person-Centred Care Planning Toolkit • Available on request to Premium Members as part of the Optimum Premium Membership ‘Bundle’ • Available to Open Members at £ 30 for an electronic version to cover the whole workforce Person-Centred Care Planning Policy and Procedure • Available to ALL at NO COST Email: istraining@nottscc. gov. uk

REPORT 70 – KEY MESSAGES The Mental Capacity Act (MCA) 2005 is vital to ensuring person-centred care that respects people’s rights. Local authorities and paid staff who provide care and support to people over 16 years of age are legally required to work within the framework of the MCA and have regard to the MCA Code of Practice (the Code). Care planning is a key mechanism for ensuring that the MCA is implemented in social care. Care planning should reflect the principles of the MCA.

REPORT 70 – KEY MESSAGES Care and support plans should promote people’s liberty – the freedom to make decisions about their care and support as far as they are able. Care planning should show people and their chosen representatives are supported to be involved in developing and reviewing their care and support. Care plans must provide evidence of consent, or, where people lack capacity to consent to their care and support plan, there must be a clearly recorded assessment of capacity with supporting evidence.

REPORT 70 – KEY MESSAGES Care planning documents must demonstrate how any decisions made on behalf of a person who lacks capacity are made in their best interests. Care and support plans must be regularly reviewed to make sure they continue to meet people’s changing needs and choices. Care planning documents must demonstrate how people who are deprived of their liberty have their rights protected.

YOUR CARE PLANNING What makes your Care Planning Excellent? In pairs – working with someone from the same sector type, but NOT the same organisation. Find out: What makes your Care Planning Excellent? Use good open questions and make notes so you can share this good practice. Decide who goes first and have 5 minutes each

WHAT DID YOU FIND OUT? Tell us what you found out about the good practice and initiatives in care planning that take place in your partner’s organisation.

GOOD PRACTICE What actions are you going to take away from this? How can we share good practice?

CONSISTENCY AND PERFORMANCE How to build consistency and manage performance Using the Care Planning Policy and Procedure template – work in pairs to discuss how you could use this, or something similar, to improve consistency of practice and manage performance.

CONSISTENCY AND PERFORMANCE Feedback on observations of adopting a policy and procedure on care planning.

REVISIT INITIAL CHALLENGES Have we addressed any of the challenges? What action can be taken about the ones remaining?

FEEDBACK AND NEXT STEPS EVALUATION FORM – Please complete the evaluation form before you leave LET US KNOW: – Was the format of today’s workshop useful? – What other topics would you like to see included?

FEEDBACK AND NEXT STEPS THANK YOU