Care Certificate Standard 4 PRESENTED BY SHONA MCGREGOR

Care Certificate Standard 4 PRESENTED BY: SHONA MCGREGOR & MYRIAM HEMBLING

Welcome!! Housekeeping: Toilets Mobiles Smoking Breaks Fire

Standard 4 – Equality & Diversity Aims & objectives: By the end of the session you will be able to: Define terms Equality, diversity, inclusion, prejudice and discrimination Discuss relevant legislation and Codes of Conduct in Health and Social Care Discuss how we promote equality, respect diversity, ways of working that reduce the likelihood of discrimination and how we can challenge discrimination in the workplace.

Equality and Diversity Terminology Handout 1 Diversity Inclusion Equality Prejudice Discrimination

Equality & Diversity “To provide care and support that meets the needs of everyone, you have to understand what these terms mean and take account of them in your work. ” SCIE

Handout 2 Ø Direct discrimination Ø Indirect discrimination Ø Other types of discrimination

Handout 3 Ø Identify deliberate and unintentional discrimination Ø Discussion

Ways of working that reduce the likelihood of discrimination Respect diversity by providing person centred care. Treat the individuals you support as unique rather than treating all individuals in the same way. Ensure you work in a non-judgemental way. Do not allow judgemental beliefs to effect the care and support you provide. Follow the agreed ways of working in your workplace to create an environment that is free from discrimination.

Legislation and Codes of Practice Equality Act 2010 Human Rights Act 1998 Care Act 2014 Mental Capacity Act 2005 Health and Social Care Act 2012 Skills for Care - Codes of Conduct Workplace policies

The Equality Act 2010 Makes it illegal for people to be treated unfairly because of things that make them different. The act sets out how individuals experience equality of opportunity and lists 9 protected characteristics that help to safeguard them from discrimination. Age Disability Sexual orientation Gender reassignment Marriage and civil partnership Pregnancy and maternity Race Religion and belief www. gov. uk/equality-act-2010 -guidance

Human Rights Act Sets out the ways that everyone should be treated by the state and by public authorities

Care Act 2014 Brings Care and Support legislation into a single act with a new well-being principle at it’s heart. It aims to make care and support clearer and fairer and to put people’s well-being at the centre of decisions, and include and develop personalisation.

Mental Capacity Act 2005 Designed to protect people who can’t make their own decisions – but it must not be assumed that people are unable to make their own decisions. Any decisions made must be in the best interests of the individual.

Handout 7 Scenarios in small groups Challenging discrimination in order to bring about positive change.

Handout 8 Sources of information, advice and support on diversity, equality and inclusion. Managers and team leaders Policies and procedures Code of Conduct CQC

Any questions

Care Certificate STANDARD 7

Standard 7 - Privacy & dignity Aims and Objectives For standard 7, you must be able to: Understand the principles that underpin privacy and dignity in care. Understand that individuals have a right to make their own choices Understand how to support active participation Maintain the privacy and dignity of the individuals in your care. Support a customer’s right to make choices that affect their care Support a customer’s active participation in their own care.

Dignity in Care : Privacy Watch and discuss make notes from your discussions

Terminology Activity 7. 1 a Privacy Dignity

Activity 7. 1 c Work in pairs to think of situations where an individual’s privacy and dignity could be compromised and describe how you can support them appropriately.

Privacy and Dignity in care and support Always ask individuals before touching them in any way Knock on the door or speak before you enter the particular space or room they are in. If your role involves supporting individuals to wash and dress make sure you protect their dignity and privacy by making sure curtains, screens or doors are properly closed. Clothing or hospital gowns should always be arranged in a dignified way. If someone needs support to go to the toilet they should not have to wait too long for you to return.

3 Key factors Get to know the person and ask them directly whether they feel comfortable about what I intend to do and what I do. Ask yourself: ‘Would I or a member of my family feel comfortable if someone did this to me? ’ But also bear in mind that the person may feel differently from you about what does or does not violate their privacy, modesty and dignity. Ask yourself: ‘Is there a law, regulation or policy which I need to follow on this? ’ E. g. Equality Act, Mental Capacity Act or Human Rights Act?

Respecting the individual Health and social care employees are required to RESPECT all those they are employed to support and their friends and relatives. We are required to show respect for our colleagues, other professionals and members of the public. Respecting someone means that you must not judge or moralise about them. It means valuing a different opinion and celebrating diversity. This respect must be unconditional and present throughout your intervention with the person. You need to respect everyone and you must NOT require a person to earn your respect.

Activity 7. 2 c Read the scenarios and discuss in small groups whether it is appropriate or inappropriate to disclose personal information to third parties

What ways can we enable individuals to make informed choices. Let’s look at barriers and discuss ways of breaking them down.

Activity 7. 3 Respecting the right of choice Read the case study about John - Discuss the risks to John - Explain why he should be able to take risks - Explain how he could be supported to make informed choices - Explain why your personal views should not influence his choices.

Individuals have a right to make choices What is active participation?

Active participation ‘Active participation is a way of working that recognises the individual’s right to participate in the activities and relationships of everyday life as independently as possible; the individual is regarded as an active partner in their own care and support, rather than a passive recipient’ Skills for Care

Any Questions