CARD Lessons Lived Presented by AnaMarie Jones Executive

CARD: Lessons Lived Presented by: Ana-Marie Jones, Executive Director CARD – Collaborating Agencies Responding to Disasters @Ms. Duct. Tape ~ @CARDcanhelp

We All Bring Something to the Table

CARD History • 24/7 Media Attention – 1989 Loma Prieta Earthquake pre-empted the World Series. • Despite great effort -- government, Red Cross and traditional response organizations could not address immediate, short-term or long-term needs for the most vulnerable residents. This has always been true. • Three Alameda County agencies (Eden I&R, ESN, BOSS) championed having nonprofits unite for preparedness and response for vulnerable communities. United Way of the Bay Area brought together hundreds of Bay Area nonprofit leaders. • CARD was created BY local community agencies, FOR local community agencies, and works WITH community agencies and committed partners to fulfill on a vision of a prepared, inclusive, resilient, humane society. • The language of fear and threat was not compatible with nonprofit culture and the known needs and resources of nonprofit consumers. CARD’s philosophy – Prepare to Prosper!

Labeled People – Slide 1: • • Seniors, older residents, frail elderly Extremely low income, poor, without financial resources Blind, visually impaired, low vision Single parents, lone guardians with no support systems Deaf, hearing impaired, hard-of-hearing (Ho. H) Limited English Proficiency (LEP), monolingual Emergent special needs (new needs due to disaster) Children, infants, unattended minors, runaways, latchkey kids • Homeless or shelter dependent - including domestic violence shelters • Chemically dependent – includes legal and illegal drug dependence issues • Medically compromised, low immune system, medically fragile, contagious

Labeled People – Slide 2: • Criminals, registered offenders and other clients of the criminal justice system • People fearful of (or refusing services from) government, Red Cross or any unfamiliar organization • Physically disabled - from minor issues to complete dependence on life support • Mentally/Cognitively disabled - from minor issues to complete dependence on support systems • Transient needs (tourists, people needing replacement hearing aids or glasses, etc. ) • Owners and guardians of pets/animals, people who make life and death decisions based on animal concerns • Culturally isolated, with little interaction outside of their chosen community, or with most actions preferred inside their chosen community -- religion, sobriety/recovery, LGBT(IQQAA), geography caused isolation, etc.

Collaborate Coordinate Cooperate Communicate Commitment CHANGE Costs Capacity Co-exist Capacity Credibility Culture Clash Comfort Zones Competition Choice © CARDcanhelp. org 2010

Collaboration: Really Making it Work • Choose it – embrace what is possible, enter with eyes wide open! • Be honest – be brutally honest. No honesty, no trust. • Celebrate your differences – leverage your strengths, honor diversity -- not like a slogan -- like a competitive advantage. • Stay focused on COMMON goals, values, needs – do not deviate! We/our/us. Not me/mine or you/your. • Protect your collaborators from your bureaucracy/oddities – do on to others, keep your weird relations to yourself. • Embrace Social Media – Linked. In and Facebook are key. Do it!

The Senior Tsunami • 4 million people becoming Seniors every year • Retirements leave employers understaffed, w/o institutional knowledge and experience • Increased demands for senior services and resources • People living longer; more time as a senior, elderly, frail • Fewer people in workforce to support seniors © 2010 CARDcanhelp. org

What Community Partners Bring • Language/Social/Cultural Competence • Intimate knowledge and awareness of consumers • Ongoing – Daily Public Benefit • Local focus, local resources, local accountability • Critical support – food, shelter, childcare, eldercare, protection, information, education, etc. • Diversity of Skills, Messengers, Options • Sensitivity to emergent needs (disaster & non-disaster) • Support to Business Continuity & Economic Development They are the TRUSTED service providers and the SAFE messengers

14 Determinants of Equity – Slide 1: Equal access to these determinants is necessary for all people to thrive and reach their full potential regardless of race, income, or language spoken. • • Family wage jobs and job training Affordable, safe, quality housing Early childhood development Quality education Equitable law and justice system Access to affordable, healthy, local food Access to health and human services

14 Determinants of Equity – Slide 2: Equal access to these determinants is necessary for all people to thrive and reach their full potential regardless of race, income, or language spoken. • • Access to parks and natural resources Access to safe and efficient transportation Community and public safety Economic development Strong, vibrant neighborhoods Healthy built and natural environments Equity in county practices

Disasters and Partnerships b

Please connect to CARD & Ana-Marie Jones CARD can be found online at: www. CARDcanhelp. org http: //CARDcanhelp. org/Blog www. Facebook. com/CARDcanhelp www. Twitter. com/CARDcanhelp Ana-Marie Jones can be found online at: www. Linked. In. com/in/Ms. Duct. Tape www. Facebook. com/Ms. Duct. Tape www. Twitter. com/Ms. Duct. Tape Please consider creating a recommendation on Linked. In, giving us a shoutout on any social media platform, sending a note of thanks and appreciation to our funders. We greatly appreciate your support! Thank you!