Capability Maturity Model Integration CMMI CMMI is a

การบรณาการโมเดลสมรรถนะทสมบรณ Capability Maturity Model Integration (CMMI) § CMMI is a process improvement approach whose goal is to help organizations improve their performance. CMMI can be used to guide process improvement across a project, a division, or an entire organization § CMMI in software engineering and organizational development is a process improvement approach that provides organizations with the essential elements for effective process improvement. http: //en. wikipedia. org/wiki/Capability_Maturity_Model_Integration

CMMI สนใจใน 3 พนท § CMMI originated in software engineering but has been highly generalised over the years to embrace) ครอบคลม ) other areas of interest, such as the development of hardware products, the delivery of all kinds of services, and the acquisition of products and services. 1. 2. 3. Product and service development — CMMI for Development (CMMI-DEV), Service establishment, management, and delivery — CMMI for Services (CMMI-SVC) Product and service acquisition (การไดมา ) — CMMI for Acquisition (CMMI-ACQ).

พนทกระบวนการหลก (Core Process Areas) Abbreviation Name Area Maturity Level CAR 1. Causal (������ ) Analysis and Resolution Support 5 CM 2. Configuration Management Support 2 DAR 3. Decision Analysis and Resolution Support 3 IPM 4. Integrated Project Management 3 MA OPD OPF 5. Measurement and Analysis Support 6. Organizational Process Definition (������ ) Process Management 7. Organizational Process Focus (������ ) Process Management 2 3 3 OPM 8. Organizational Performance Management Process Management 5 OPP OT PMC PP 9. Organizational Process Performance 10. Organizational Training 11. Project Monitoring and Control 12. Project Planning Process Management Project Management 4 3 2 2 PPQA 13. Process and Product Quality Assurance Support 2 QPM REQM RSKM 14. Quantitative (����� ) Project Management 15. Requirements Management 16. Risk Management Project Management 4 2 3