CALS IT How We Work Scott Shetrone CALS

CALS IT – How We Work Scott Shetrone CALS IT Virginia Tech

College of Agriculture and Life Sciences On-Campus 15 Departments on campus 13 Academic 2 Administrative Moore & Kentland Farms Dairy Complex Facilities along Plantation Rd. 14 Buildings on campus 2 Buildings in the CRC Poultry Farm Turkey Farm ~1500 Faculty and Staff Horse Center Swine Center Copenhaver Sheep Center Alphin-Stuart Arena Judging Pavilion

College of Agriculture and Life Sciences Off-Campus 107 County Extension and 4 District Offices 6 4 -H Centers

Off-Campus continued Agricultural Research and Extension Centers

Virginia Cooperative Extension puts university knowledge into the hands of people. We are credible experts and educators who provide information, education, and tools you can use every day to improve your life. (107 county offices and 4 district offices) VCE & 4 -H is the youth development education program of Virginia Cooperative Extension. (6 4 -H Centers)

Computer Info >1400 computers ~1000 Dell, >70 different models 51%/49% Desktop/Laptop Win 8 [VALUE] ([PERCENTA GE]) Win 7 [VALUE] ([PERCEN TAGE]) Mac OS [VALUE ] ([PERC ENTAG Win 10 E]) [VALUE] ([PERCEN TAGE]) OS Breakdown

Director Application Developers Server Administrator CALS IT Network Administrator Project Manager Instructional Support Ag Help Desk

On Campus Ag Help Desk 6 people on Help Desk 9 out of 13 Academic Departments Admin Departments Off Campus 6 Area IT people Extension Research Centers ~130 locations

Application Development Instructional Support Network Infrastructure CALS IT Services AG Help Desk Services Backup Services Hypervisor File Storage Active Directory Services Patch Management A/ V Consultation Laptop Loaner Pool

File Storage Share. Point Google Drive On-Prem File Server Documentation Share. Point Site Big. Fix Client Support How We Work Service. Now Simple. Help MS Deployment Toolkit Team Communication Exchange Google Hangouts Web. Ex Crash. Plan Working with Division of IT Early Exchange Online Migration Evaluating Project Management tool Testing Trello

CALS IT Ag Help Desk Questions Scott Shetrone Ag Help Desk Manager Aghelp@vt. edu 540 -231 -4865