California Moving Storage Association 98 th Annual Convention

California Moving & Storage Association 98 th Annual Convention

Charles “Chuck” White Senior Vice President International Association of Movers (IAM)

2016 Major Discussion Topics • • • 2016 Peak Season Hot issues Minimum Performance Score (MPS) DPS Key DOD Personnel Changes What government entities does IAM communicate with? ? ? • QUESTIONS

2016 Peak Season • Major Issues for 2016 Peak Season • Significant Solicitation Changes: • Reweighs • Crating • Mini-Storage pickups • Military Services Points of Emphasis • Unpacking/Reassembly • At member’s home past 2100 • No pre-move survey • DPS updates - scheduled delivery dates, Reweigh • Missed RDDs • Claims & Inconvenience Claims

2016 Peak Season • Expected Shipment Volumes remain steady • Regionalization continues to move forward: Effective 01 April 2016: - North Carolina (NC): Transferring responsibility of the Marine Corps Base (MCB), Camp Lejeune, NC (BKMT) to JPPSO-SE, Jacksonville, FL (CNNQ) - Oklahoma (OK): Transferring responsibility of the USA Field Artillery, Ft. Sill, OK (HOAT) to JPPSO-NW, Joint Base Lewis. Mc. Chord, WA (JEAT) - Japan (JA): Transferring responsibility of the Marine Corps Base (MCB), Camp Butler, Japan (QIMS) to JPPSO Japan Yokosuka, Japan (QENQ)

Hot Issues • Open Season – possible in 2017, discussions at SDDC just getting started, criteria? ? • New Qualifications Document (PAM 55 -4) – What new requirements will we see? ? ? • Phase III - NTS requirements – Starting to review Business Rules…the writing of programming requirements to begin soon. • Novation Rules – being reviewed • New Term – “Category Management” – What the heck is that all about? ? ?

Minimum Performance Score (MPS) • MPS issued for 2015: • d. HHG – 50. 10, i. HHG – 52. 80, i. UB – 57. 00 • MPS issued for 2016: • d. HHG – 51. 67, i. HHG – 54. 25, i. UB – 57. 77 • Current Average CSS by Market: Jan 1, 2015 - d. HHG 87. 19; i. HHG 83. 39; i. UB 86. 80 Jan 1, 2016 - d. HHG 85. 66; i. HHG 84. 00; i. UB 86. 72 May 15, 2016 – d. HHG 85. 66 ; i. HHG 83. 87 ; i. UB 86. 71 • What do you need to meet the MPS in 2016 (May 15)? • d. HHG – 73. 81 • i. HHG – 77. 50 • i. UB - 82. 53 • Questions – Why is the Int’l MPS higher than Domestic? • Why was the MPS set so early? What is the criteria? • Will this process change?

DPS • DPS…. Significant Performance Issues!!! • Dec 2015, Jan 2016, March/April 2016…Peak Season? ? ? ? • IAM Letter to Transcom Deputy Commander • Previous Tentative Schedule…… • Web Methods Architecture – Jan 2016 • Seibel Open UI – Allow use of new Web Browsers • NTS – FY 17 …. . ? ? • Document Imaging – March/April 2016 – first increment • Claims Redesign – FY 17…? ? • DPM – 4 th QTR FY 18…. ? ? ?

Key DOD Personnel Changes • …. The revolving door • Danny Martinez - back to SDDC officially Jan 2015 • SDDC Commander – MG Sue Davidson leaving SDDC June 2016 - replacement BG Kurt Ryan • SES at SDDC – Mr. William H. Budden retired. No replace named…almost a year. Key position! • Other Key individuals with SDDC: • PP Director – Lt Col Todd Jensen • David Jones – Qualifications Team Lead • U. S. Transportation Command – New USTC Commander Gen Darren Mc. Dew Deputy Commander – Lt Gen Stephen Lyons DPS PMO – Lt Col Nadine Landrum

Gov Agencies in IAM’s Sphere • One reason you need to belong to an Association…. • Department of Defense • SDDC, USTC, Service HQs – Army, Navy, Air Force, Marine Corps, Coast Guard • APPLE, AF PPA, Navy GLS • JPPSOs, CPPSOs • OSD-TP, OSD-I • Non-DOD Agencies • GSA, Department of State (DOS), Department of Homeland Security (DHS), DOT, FMCSA, Dept of Agriculture, CBP, FMC • Individual Congressional Offices – Senate & House, Committees – HASC, SASC, etc.

• QUESTIONS

CONTACT INFORMATION Charles “Chuck” White Senior Vice President International Association of Movers (IAM) Alexandria, VA Charles. White@IAMovers. org 703 -317 -9950