California Life Line Program Update LowIncome Oversight Division

California Life. Line Program Update Low-Income Oversight. Division Board Presented by Communications August 19, 2015

Participation Stats n Current California Life. Line Wireless Providers: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Telscape Communications, Inc. Budget Pre. Pay, Inc. Assurance Wireless Boomerang Wireless, LLC Nexus Communications TAG Mobile, LLC i-wireless, LLC Air Voice Wireless, LLC Total Call Mobile, Inc. Telrite Corporation Global Connections Inc. of America 2

Participation Stats cont. n Recently approved Federal Lifeline wireless providers: 1. Sage Telecom (January 2015) 3

Participation Stats cont. n Pending Wireless Providers (as of August 5, 2015) California Life. Line Federal Lifeline 1. Trac. Fone Wireless, Inc. 2. Blue Jay Wireless, LLC 3. Curatel, LLC 4. TC Telephone, LLC 4. American Broadband 5. QLink 6. Selec. Tel, Inc. 7. Mobile Net POSA, Inc. 8. Ameri. Mex Communications Corp. 9. Excess Telecom, Inc. 4

Total Participants (End of July 2015) n California Life. Line and/or Federal Lifeline Participants = 2, 227, 180 q q California Life. Line Wireless Participants = 1, 512, 245 n Telscape 309, 800 Participants n Budget 429, 219 Participants n Assurance 282, 070 Participants n Boomerang 91, 951 Participants n Nexus 12, 441 Participants n Tag Mobile 62, 489 Participants n i-Wireless 181, 734 Participants n Total Call Mobile 55, 102 Participants n Air. Voice 51, 676 Participants n Telrite 35, 763 Participants California Life. Line Wireline Participants = 712, 693 5

Total Participants cont. (End of July 2015) q Federal-only Lifeline Wireless Participants = 2, 242 n Cricket 1, 536 Participants n Nexus 499 Participants n Telscape 10 Participants n Virgin Mobile 197 Participants 6

CA Life. Line Participants 7

CA Life. Line Wireless Participants (end of July 2015) 8

CA Life. Line & Fed Lifeline Participants (end of July 2015) 9

CA Life. Line Participation Rate (end of July 2015) CA Life. Line Approved Participants Estimated Eligible Participants* Participation Rate Wireline 712, 693 3, 059, 176 23% Wireless 1, 512, 245 3, 059, 176 49% Wireline + Wireless 2, 224, 938 3, 059, 176 73% * At or below 150% Federal Poverty Level, DOF provided based on the Census Data. 10

Enhanced Lifeline (End of July 2015) CA Life. Line Carriers Subscribers 1. Verizon 59 2. Ponderosa 28 3. Frontier Communications - of the Southwest 14 4. Frontier Communications – West Coast 12 5. Sierra Telephone 12 6. Siskiyou Telephone 7 7. AT&T 4 8. TDS Telecom - Winterhaven 2 Total 138 11

Enhanced Lifeline cont. CA Life. Line Carriers 2011 1. Verizon 2012 2013 2014 As of 7/31/15 326 315 191 100 59 34 38 34 25 28 3. Frontier – SW 460 432 116 35 14 4. Frontier – WC 82 89 91 27 12 5. Sierra Telephone 15 17 15 10 12 6. Siskiyou Telephone 11 14 14 14 7 7. AT&T 11 11 8 4 4 8. TDS – Winterhaven 20 15 11 4 2 9. Champion Broadband 1 1 1 0 0 10. Charter 0 1 1 1 0 203 164 15 0 0 12. Siskiyou 11 14 14 14 7 13. Volcano 2 2 0 1, 176 1, 113 513 236 138 2. Ponderosa 11. Frontier (Citizens) Total 12

Enhanced Lifeline cont. Process for a carrier to provide Enhanced Lifeline wireless: q q File Tier II Advice Letter Include supporting documentation n n q Shapefiles n n q q Tribal Engagement Proof of the response from the Tribes Service areas Cell Towers Identify how extra federal funds will be utilized Disclosures n n n Marketing Materials Schedule Of Rates And Charges Terms And Conditions 13

n Universal Life. Line Telephone Service Trust Administrative Purpose (pursuant to Pub. Util. Code § 277(a)) Committee To advise the Commission regarding the development, q implementation, and administration of ULTS program. n n n To ensure lifeline service is available to the people. To carry out program under the Commission’s direction, control and approval. Meetings q Meet quarterly n n n Fiscal reports 3 rd Party Contract reports Legal updates Public Comments Communications Division updates 14

Universal Life. Line Telephone Service Trust Administrative Committee Cont. n Current Members 1. 2. 3. 4. 5. 6. 7. Large ILEC: Small ILEC Alternate: CLEC Alternate: Consumer (CHAIR): ORA: AT&T California Calaveras Telephone Co. Sebastian Cox Communications Budget Pre. Pay Consumer Action Staff from ORA 15

Contact Information n Anna Jew – California Life. Line Implementation n AML@cpuc. ca. gov; (415) 703 -3087 Consumer Affairs Branch n http: //www. cpuc. ca. gov/puc/cec/e_complaint/; (800) 649 -7570 CA Life. Line Administrator n n n https: //www. californialifeline. com/en (866) 272 -0349 – English (866) 272 -0350 – Spanish (866) 272 -0351 – Lao/Hmong (866) 272 -0352 – Khmer (866) 272 -0353 – Tagalog (866) 272 -0354 – Korean (866) 272 -0355 – Vietnamese (866) 272 -0356 – Chinese (866) 296 -0860 – Japanese 16