Cal Poly Consulting Club Deloitte Consulting LLP February

Cal Poly Consulting Club Deloitte Consulting LLP February 2, 2010

Agenda Welcome & Introduction The Deloitte Business Technology Analyst (BTA) Experience Mass Career Customization Case Study -2 - Consulting Club Presentation CMD edits. pptx Q&A

Agenda Welcome & Introduction The Deloitte Business Technology Analyst (BTA) Experience Mass Career Customization Case Study -3 - Consulting Club Presentation CMD edits. pptx Q&A

Welcome & Introduction Deloitte & Touche USA LLP Audit and Enterprise Risk Services (AERS) Deloitte & Touche LLP Consulting Financial Advisory Services (FAS) Tax Deloitte Consulting LLP Deloitte Financial Advisory Deloitte Tax LLP Services LLP - Deloitte & Touche USA is the only one of the Big Four professional service organizations to offer tax, audit, financial advisory and consulting services under one roof. -4 - Consulting Club Presentation CMD edits. pptx - Deloitte & Touche USA is a privately held company with approximately with 42, 000 employees and 10. 7 Billion in revenues for FY 09.

What is Consulting? What exactly do consultants do? • Consultants help clients address their most complex challenges by: – Developing executable strategies • A client needs a business strategy that not only meets their needs but is also feasible. – Driving positive operational change • Simply implementing change isn’t enough. A client needs help using the changes to improve their day to day operations in order to improve. – Transferring knowledge and skills • Clients need to be self-sufficient once we finish a project. • Consultants are hired because they provide: – Skills and knowledge outside of the clients’ competency – External objectivity when internal resources are faced with difficult decisions – Project delivery support to augment productivity of client personnel – Innovative solutions and perspectives or “outside of the box” thinking to develop more effective solutions -5 - Consulting Club Presentation CMD edits. pptx Why do companies hire consultants?

Why Deloitte Consulting? Advise Execute Implement Operate Mc. Kinsey Bain BCG Booz Allen Pw. C KPMG Towers Perrin Mercer Watson Wyatt Hewitt Accenture IBM Capgemini Offshoring Firms How Our People and Culture are Unique How We Develop Our People ¡We address business issues from multiple perspectives ¡We take a pragmatic approach toward problem-solving ¡We blend experience and theory to flexibly address clients’ issues ¡We are collaborative and team oriented - not competitive ¡We have a culture that embraces diversity, collegiality, and fun ¡We are a partnership, not a corporation, and in it for the long haul ¡Grad school support (GSAP), resources & alumni ¡Wealth of leadership opportunities ¡Support system with lasting social & professional ties Business. Week – The #1 “Best Place to Launch a Career” Fortune - One of the “ 100 Best Companies to Work For” in seven of the last eight consecutive years Diversity. Inc - “Top 10 Companies for Diversity” -6 - Consulting Club Presentation CMD edits. pptx How We are Viewed in the Market Place

Agenda Welcome & Introduction The Deloitte Business Technology Analyst (BTA) Experience Mass Career Customization Case Study -7 - Consulting Club Presentation CMD edits. pptx Q&A

The Deloitte Consulting Experience What is working at Deloitte Consulting really like? Working Conditions Extracurricular Activities § Project demands usually require 40 -60 hours per week, however you often have a 3 -4 -5 workweek § Instead of a regular desk, traveling consultants have a variety of working spaces at their client and at their local office § Approximately 80% of your consulting job focuses on client work, but up to 20% of your time is spent giving back to your firm and community Other § Activities include: recruiting, community service, and social events Client Work Frequent Travel § Depending on your level in the firm, you may change projects (and cities) every few months, or even weeks § Frequent travelers have potential to earn lots of hotel points and frequent flyer miles — personal vacations can be practically free! -8 - Consulting Club Presentation CMD edits. pptx § Consultants typically travel to their client site every week

The Business Technology Analyst (BTA) Program The BTA position will allow you to solve complex business problems through the effective application of technology. What it takes: What to expect: ¡ Undergraduate or fifth-year master’s degree, preferably in business, engineering, or technology ¡ Pivotal member of a service delivery team; quickly increasing responsibilities ¡ Strong academic performance, with a minimum 3. 4 cumulative GPA ¡ Help the client in their efforts to create technology strategies, integrate business functions, overhaul finance operations, transform supply chains, design customer strategies, and much more ¡ Active participation in extracurricular activities while in school ¡ Demonstrated interest, experience, and aptitude in technology ¡ Your role will change with each new project, and every project is unique. ¡ Sharp analytical mind ¡ Put your teamwork and leadership skills to the test. ¡ Excellent communications skills ¡ Demonstrated leadership ability Our consultants are team-oriented, down-to-earth, confident, smart, flexible, and focused on results. If that is you, and you like to travel, we’d like to talk. -9 - Consulting Club Presentation CMD edits. pptx ¡ Ability and willingness to travel

BTA Roles and Responsibilities As a BTA you’ll be challenged with a variety of roles and responsibilities. These are just some examples of what you might experience. ¡Business Intelligence Report Designer – Work with different client business units to define BI needs and work with BI design team to create reports to address these needs ¡PMO (Program Management Office) – Assist Partners and Senior Managers with the day to day tasks involved with managing a project - 10 - Consulting Club Presentation CMD edits. pptx ¡Corporate Finance Team Member - Involved in the documentation of current “as-is” business processes in addition to facilitating “to-be” design workshops. Also assisting in the re-engineering of all of the company's core business processes.

BTA Real Word – A day in the Life Time Activity 8: 30 AM Arrive on client site, check emails 9: 00 AM Prepare materials for client meeting 10: 30 AM Client meeting to discuss and gather requirements for new system 12: 30 PM Lunch with team 1: 30 PM Collaborate with team and brainstorm ways to run upcoming workshop 4: 00 PM Develop workshop content 5: 30 PM Take conference call to help out in Green IT firm imitative 6: 00 PM Leave client site 7: 00 PM Dinner at home / Dinner with team - 11 - Consulting Club Presentation CMD edits. pptx The responsibilities of a BTA vary greatly from client projects to internal initiatives, and firm activities. The typical day of a BTA might look something like the below.

Agenda Welcome & Introduction The Deloitte Business Technology (BTA) Experience Mass Career Customization Case Study - 12 - Consulting Club Presentation CMD edits. pptx Q&A

How can I Shape and Accelerate my Career? Advice and Guidance Training and Learning Client Experiences Counselor Career Goals Networks Mentor Close relationships with counselors, mentors and peer coaches help you build your network and customize your career Two weeks of Analyst training, specialized vendor training and a robust selection of online courses help you develop core consulting skills Testing Business Process Analysis Requirements Analysis Data / Financial Analysis Deliverable Development / Configuration Project Management As these sample BTA roles show, the work you’ll do will span many aspects of technology and consulting The BTA program will jump-start your development and training, and stretch you with challenging assignments. - 13 - Consulting Club Presentation CMD edits. pptx Peer Coach Business Case Development

How can I Shape and Accelerate my Career? Through the Graduate School Assistance Program, our acceptance rates at the top business schools far exceed the national averages 80% § Annual Graduate School Symposium 70% § Application roadmap 50% § Externship program 40% § Technology allowance 30% § Return offer to the firm upon completion of graduate degree 20% 60% 10% U NY Ca M rneg el lo ie n as Ha LA UC a bi m Co lu ar d rv Ha l el rn Co n rto Consulting Club Presentation CMD edits. pptx - 14 - ha gg 0% Ke llo § Business school tuition reimbursement National (Latest Year Available) 90% W § Mentorship network Deloitte GSAP Class of 2010 100% fo rd § Support during the graduate school application process Business School Acceptance Rates at Selected Schools: St an Program Features

Agenda Welcome & Introduction The Deloitte Business Technology Analyst (BTA) Experience Mass Career Customization Case Study - 15 - Consulting Club Presentation CMD edits. pptx Q&A

Case Study 1. The Case Scenario A national health care provider has decided to streamline its financial and supply chain processes and has chosen to implement a new application, People. Soft, enterprise-wide. Currently, it utilizes separate systems that vary by region as well as process. The provider realizes that the platform implementation will face various difficulties as it transitions from the old systems. The provider has retained Deloitte Consulting to conduct a gap analysis to help identify the potential risks of the implementation. What important aspects of the implementation should be identified in the gap analysis and how should they be addressed? § What are the client’s requirements to achieve an effective implementation? § What risks are associated with implementing the new application? § How do you evaluate the importance of each risk? § How do you gather the necessary information for the gap analysis? - 16 - Consulting Club Presentation CMD edits. pptx Key Questions to Consider:

EVD Methodology - Overview • EVD is Deloitte’s standard implementation method for prepackaged solutions. • It includes: • • Modules: A work package in the method, which is comprised of related tasks Tasks: Step-by-step instructions for creating deliverables Sample deliverables: Example of a deliverable from a previous engagement Tools: Recommended applications that support the creation, and expedite development, of deliverables - 17 - Consulting Club Presentation CMD edits. pptx • A rich information repository of Deloitte’s intellectual capital

EVD Methodology – Project Phases EVD is separated into 5 distinct phases: Project Preparation Business Blueprint Plan and prepare for the project, including establishing project standards, schedules, implementation scope, and basic technical requirements Build and document a common understanding of the project intends to use the technology; identify areas where the system will not fully support the business requirements; create functional specifications to address these gaps Realization Work in the system to support the business requirements; test the results; activities include configuration, FRICEW* development, and all phases of testing (for example, unit, string, integration, and user acceptance) Final Preparation Prepare the production system and end users for go live; activities include end-user training, data loads, and data validation Go Live & Support Shut down the legacy systems and move users to the new system; support end users via the help desk; update the system, as requested and approved - 18 - Consulting Club Presentation CMD edits. pptx * FRICEW = Forms, Reports, Interfaces, Conversions, Enhancements, and Workflows

Agenda Welcome & Introduction The Deloitte Business Technology Analyst (BTA) Experience Mass Career Customization Case Study - 19 - Consulting Club Presentation CMD edits. pptx Q&A

- 20 Consulting Club Presentation CMD edits. pptx Appendix

What is a typical Analyst experience? 21 Consumer Business Energy Financial Services Health Care Manufacturing Public Sector Technology, Media & Telecommunications Transportation - 21 - Consulting Club Presentation CMD edits. pptx We are proud to serve market leaders in key industry sectors.