CA Child Welfare Core Practice Model CPM Directors

CA Child Welfare Core Practice Model (CPM) Directors Institute Webinar WORKFORCE DEVELOPMENT Selection, Training & Coaching Wednesday, May 16, 2018 | 10: 00 -11: 30 am

As an organization, how do we use selection, training and coaching to support use of the CPM practice behaviors and leadership behaviors in day-to-day work?

Learning Objectives • Understand the CPM tools for employee selection, • • training and supervision Value the supervisor’s unique role in CPM implementation Value coaching at all levels of the organization Understand use of practice profiles to assess and encourage use of behaviors Connect how the Workforce Development “deeper dive” fits into the overall Snapshot tool for CPM implementation planning

4 CPM Implementation Sep 2017 Mapping Webinar Apr 2018 Logic Modeling Webinar Nov 2018 Snapshot Webinar builds on content from past webinars CPM Directors Institute Mar 2018 Org Read Building Webinar Feb 2018 Impl Planning Webinar • Today’s webinar Jan 2018 Messaging Webinar

WORKFORCE DEVELOPMENT Translating CPM Theory to Practice

The Workforce Equation Who and how we hire + How we train to CPM + How supervisors work with their staff + How we coach workers, supervisors & leaders = Real-world CPM implementation

DIRECTORS I NSTITUTE D EVELOPMENT C IRCLES Workforce Development Circle VISION • Promote recruitment, promotion, and retention of a culturally responsive workforce whose values, knowledge and skills align with those in the CPM • Facilitate ongoing engagement of staff • Create meaningful opportunities for development and leadership at all levels both inside and outside the agency

Workforce Development: Key Elements Hiring the right people Screening & Selection Coaching for practice behaviors Coaching Training that incorporates CPM Modeling Supporting the parallel process

Come to the Polls! Use the polling feature you’ll see on your screen. If you’re sitting with other people, answer as a collective. Right now, which area do you think needs the greatest focus in your county to support CPM implementation? (pick one) a. b. c. d. e. Selection and recruitment process for staff CPM overview training for all employees Supervision that guides CPM practice behavior implementation Coaching to support practice behavior skill development Coaching to support leadership behavior skill development

TRANSLATING WORKFORCE DEVELOPMENT TOOLS TO PRACTICE

Where to Find the Tools 1. Google “Northern California Training Academy” 2. Click on “Resource Barn” 3. Search for “Core Practice Model” https: //humanservices. ucdavis. edu/programs/northerncalifornia-training-academy https: //oercommons. s 3. amazonaws. com/media/editor/92375/D irectory_of_Workforce_Development_Tools_s. Lf 4 EDG. pdf

Practice Profiles Practice profiles attempt to define the linear and gradual progression of skill acquisition as a practitioner integrates a particular practice into their work. Identify emerging, acquiring and accomplished practice in each area of CPM.

Practice Profiles 1. Leadership Profiles 2. Practice Behavior Profiles

Selection & Screening Tools 1. Realistic Job Preview Letter Supporting self-selection into the job 2. Realistic Job Preview Video In development 3. Employee Selection & Interview Protocol Questions and role play

Realistic Job Preview • Preview Letter & Preview Video (in development)

Employee Selection Protocol Contains • A suggested series of questions • A scenario of a typical day that can also be used as a written sample exercise • A behavioral rehearsal (role play scenario) that can be used in the selection interview process • An answer guide These questions and scenarios can be tailored or adapted to meet your county’s needs.

CPM Overview Presentation 1. Power. Point 2. Trainer Guide 3. Icebreaker Activity 4. Handouts

CPM Overview Presentation • Materials • Sample Agenda • Setup • Welcome & Introductions • Sample Icebreaker • Icebreaker or Centering Activity • Purpose: Provide an overview of the CPM • Objectives: Say the practice behaviors out • • loud and identify the ways in which we are already using these in our everyday interactions Identify one practice area to work on Content – Overview of CPM Next Steps Plus/Delta

Supervision Tools 1. Supervision/Coaching Guide Form and framework for supervision meetings Version 1 Version 2

Behavior One-Pagers 1. Leadership Behaviors Supervisors Managers Directors 2. Practice Behaviors

Supervisor One-Pagers Steps supervisors can take to support staff in translating the Practice Behaviors to actual practice 1. Foundation 2. Engagement 3. Assessment 4. Teaming & Transition 5. Service Planning & Delivery

DIRECTORS I NSTITUTE D EVELOPMENT C IRCLES Testing Counties Selection & Screening Tools Supervision & Coaching Tools Butte LA Kern Mariposa San Bernardino Riverside San Diego Tulare San Francisco

County Experience

Some Reflections & Highlights • Building CPM focus into regular supervision and coaching is key • Supervisors & managers also need coaching • Cater the tools to your county culture, policies and practice

Consider Your Snapshot Where does your Snapshot suggest taking a deeper dive into Workforce Development? Ø Training plan incorporates CPM Ø Training curricula revised to include CPM Ø Staff receive CPM training Ø Staff demonstrate specific CPM behaviors in interactions with children, youth & families Ø Staff demonstrate specific CPM behaviors in interactions with each other and partners

Consider Your Snapshot Where does your Snapshot suggest taking a deeper dive into Workforce Development? Ø Workers & supervisors get ongoing coaching for CPM Ø Managers & leaders get ongoing coaching for CPM Ø CPM values & principles are integrated into recruitment and selection Ø Supervisors and managers are using a case consultation method to ensure use of CPM

CPM-SOP Crosswalk

Discussion • What ideas surfaced for you? • How might this enhance what you are already doing? • Who else might need to be involved in the conversation? • What may be a smart next step for you?

Workforce Development Webinar Take-Aways • Building a workforce that supports CPM starts with selection and hiring • Supervisors are the key to day-to-day staff use of the practice behaviors • Practice Profiles help us coach for progressive improvement • Leadership behaviors are a necessary parallel process to support staff using CPM practice behaviors with families

RTAs Can Help! RTAs are a resource for supporting Workforce Development needs around CPM implementation • Northern: Alison Book, apbook@ucdavis. edu • Bay Area: Jennifer Buchholz, jbuchholz@csufresno. edu • Central: Andrea Sobrado, andrea_sobrado@csufresno. edu • Southern: Nancy Satterwhite, nsatterwhite@sdsu. edu

Finding What You Need • Implementation Planning Guide • CPM Implementation Snapshot • CPM Survey • CPM Implementation Plan Template • Webinar Recordings • Additional Resources (including resources and tools from the Directors Institute) http: //calswec. berkeley. edu/cpm-implementation-planning-materials

Next Webinar • ENGAGEMENT, RELATIONSHIPS & PARTNERSHIP JUNE 13 | 10 am – 11: 30 am