BWT For You and Planet Blue Company Presentation

BWT – For You and Planet Blue. Company Presentation Christophe Latuilerie April 2015 1

Company history 1823由Joh. A. Benckiser 在德國創立 對於很長遠的歷史感到驕傲 2

Our Company 公司簡介 Europe‘s No. 1 in water technolo 在水的科技領域裡為歐洲第一 € 500 million turnover 5億歐元的營業額 2, 600 employees 2600個員 Globally-leading expertise in all areas of water treatment 全球領先的水處理專家 3 Four production facilities 4個生 � 廠 R&D departments (120 employees) 研發部門共 120個員

BWT subsidiaries BWT子公司 BWT offers a wide sales and service network with more than 2, 600 employees in our European partner network BWT在歐洲提供廣泛的業務及服務網絡 Mondsee (AT) 4 Schriesheim (DE) Saint Denis (FR) Aesch (CH) Greve (DK) Bietigheim. Bissingen (DE) Zaventem (BE) Budaörs (HU) Austria Belgium China Czech Republic Denmark Germany Finland France Great Britain Hungary Italy Malta Norway Poland Russia Seychelles Spain Sweden Switzerland The Netherlands Ukraine

Research & Development Leading R&D competence in all areas of water treatment Filtration 過 濾 Adsorption 吸 附 Filter media 過濾雜質 Ion exchange 離子交換 Softening 軟化水質 Decarbonisation 脫 碳 Reverse osmosis RO逆滲透 Nanofiltration 奈米過濾 Microfiltration 微米過濾 Ultrafiltration 超過濾 Ultrapure water distillation 超純水蒸餾 5 研究及發展 領先的研發應用在所有的水處理上 Pure steam gen eration UV-Systems UV系統 Ozone technolo gies 臭氧技術 Ion exchange membranes 半透膜離子交換 Electrolysis syst ems 電解系統 Electrodialysis 電 解 Electrodeionisati on 電去離子 Chlorine dioxide generation 二氧化�生成 Dosing pumps 計量幫浦 Fuel cell membr anes 燃料電池透膜

BWT products are to be found wherever water is present Mineral water 商品使用的地方 Ultrapure water for pharma & biotec 礦物水 製藥和生物技術的超純水 Boiler, cooling & air conditioning water 鍋爐、冷卻、冷氣機用水 Drinking water 飲用水 Process water 水處理 Heating water 加熱水 Swimming pool water 泳池用水 7

Point of Use / Professional solutions PROFESSIONAL SOLUTIONS 使用點用水/專業的使用方式 Filter systems for water optimisation in HORECA & vending. 過濾系統在餐飲及自動販售機的水質優化 Product areas: �品領域 Applications: 應 用 用於餐飲的直立式濾芯 18 Inline-filter cartridges for HORECA applications Softeners 軟 化 Reverse osmosis RO逆滲透 Coffee machines 咖啡機 Vending machines 自動販賣機 Ovens 烤 箱 Steamers 蒸氣機 Ware washing 洗碗機 Water dispenser 飲水機 Ice makers 製冰機

Point of Use / Professional solutions 使用點用水/專業的使用方式 Perfect water for all applications: 完美水質所有應用 Coffee machines 咖啡機 19 18 Vending machines 自動販賣機 Steamers and ovens 蒸氣機及烤箱 Ware washing 洗碗機 Water Dispenser 飲水機 Ice makers 製冰機

餐飲行業的水質 Water qu ality for Horeca segment! 27

H 2 O This “water” could exist as a water supply? 這種"水"可以作為供水而存在? 是 Consequences? -結論? Problem with level probe detection YE S 水平感測的問 題 €lack of conductivity 缺乏導電性 軟質材料腐蝕問題（銅/黃銅. . . ） - Problem of corrosion with soft material (copper / brass…) € « poor » water – try to become rich <貧乏>水-想要變的豐富 - Under extraction for coffee 萃取咖啡 € Lack of mineral = lack of aroma / flavour / cream 缺乏礦物質=缺乏香味/口味/油脂 29 H 2 O

TDS - salts 總礦物質含量 Demineralization Total disolved salts (TDS): we can mesure the conductivity in microsiemens (µS / cm) or the dry residue 除礦 我們可以從導電度或是乾的礦物質殘渣去測量 Application : dish washing for glasses 應用: 洗透明杯子的洗碗機 Cartridges or RO 乾的礦物質殘渣，舉例: Dry residue, examples: How to mesure it ? 如何測量? Conductivity meter Value in µS / cm The conductivity increases with the temperature of the water 導電度會隨著水溫的升 高而增 30 or 130 mg/l 309 mg/l 841 mg/l 2 200 mg/l

Demineralisation process 除礦過程 Demineralization Cartridges 陽離子 31 陰離子 溶解鹽

Total hardness 總硬度 總 硬 度 （°Gh）： 鈣和鎂離子。 這種硬度通常以°Gh（德制）或者 Total hardness (°Gh) : calcium Th（法制）表示，我們可以°TH =°GH× 1, 78換算 magnesium ions. This hardness is and usually given in °Gh (German) or °Th (French)1°Gh=17. 8 ppm we can calculate from one to another by °TH = °GH x 1, 78. Application : wash plates and linen 應用: 洗盤子及亞麻 H 2 O Softening ion exchange € 8, 2 mg/l sodium per °Gh / per litre Average ratio between conductivity and total hardness € 30 µS / 1°Gh 32 軟化 Softening SODIUM Softener

Measurement of the total hardness 測試硬度的方法 D Fill in with 10 ml of cold water 提供 10 ml的冷水 First drop, after mixing the red colour appears D 滴一滴，混合直到出現紅色 Add drops until the green colour appears, count all the drops (included the first one) D 接著一直滴到綠色出現，計算總共滴了幾滴(包含第一滴) The global number of drops gives the value of hardness D 滴的總數會顯示硬度 10 drops = 10° Gh x 1. 78 = 17. 8° Th 33

Softening process 軟化的過程 Softening SODIUM Softener 1 2 3 4 And so on… Ions exchange resin (-) 離子交換樹脂 Calcium / magnesium ions 鈣/鎂離子 Sodium ions € Na+ 鈉 34 € ca 2+ / Mg 2+ Softening process 軟化過程 1– Brand new resin with sodium charge / or regenerate resin 全新的樹脂交換鈉/或再生樹脂 2 – Ions exchange between calcium/magnesium and sodium 鈣/鎂離子與鈉交換 3 – Exhausted resin 使用過後的樹脂 4 - Regeneration with sodium ions…. And so on… 以鈉離子再生等等

Decarbonisation 除 碳 除碳 Carbonate hardness (°Kh) : hydrocarbonate ions 碳 酸 鹽 硬 度 （°Kh）： from calcium and carbonate 碳酸鈣和碳酸鎂硬度的碳酸鹽離子以°Kh表示。 hardness given in °Kh. These ions give calcium 這些離子在加熱過程中�生 magnesium Decarbonisation 碳酸鈣 With bypass Hot drinks 熱飲經過分流後 carbonates (scale ) during heating process Application : coffee machines / vending machines / combi steamers, steam ovens / bakery ovens Cartridge 應用: 咖啡機/自動販賣機/蒸烤箱/烘焙用烤爐 除碳 Decarbonisation Without bypass Ovens / steamers 蒸烤箱經過未經過分流後 H 2 O Cartridge Important to remember: 重要資訊 Lime Scale = calcium carbonate Average ratio between carbonate hardness and total hardness € 1°Gh = 1, 2 to 1, 5 °Kh If this ratio is over 2, there is a risk of calcium sulphate 36 水垢=碳酸鈣

Measurement of the carbonate hardness 測量碳的硬度 D Fill in with 10 ml of cold water 提供 10 ml的水 First drop, after mixing the blue colour appears D 滴一滴，混合直到出現藍色 Add drops until the red colour appears, count all the drops (included the first one) D 接著一直滴到紅色出現，計算所有的滴數(包含第一滴) The global number of drops gives the value of hardness D 滴的總數會顯示硬度 10 drops = 10 °Kh 37

Decarbonation process 除碳的過程 Decarbonisation Cartridge 陽離子 38 陰離子 陽離子 陰離子

Hardnesses 硬 度 Ca. Co 3 – calcium carbonate (limescale) 碳酸鈣(水垢) Mg. Co 3 – Magnesium Carbonate 碳酸鎂 Ca. So 4 – Calcium Sulphate (gypsum) Mg. So 4 – Magnesium Sulphate Ca. CL – Calcium Chloride Mg. CL – Magnesium Chloride Ca. No 3 – Calcium Nitrate Mg. No 3 – Magnesium Nitrate Carbonate Hardness (temporary hardness) °Kh 鈣的硬度(暫時硬度) Appears after heating >60° C 在加熱之後發生>60度 Total Hardness °Gh 總硬度 Permanent hardness (Non carbonate hardness) 永久硬度(不是鈣的硬度) Appears after evaporation process 在蒸發後出現 Total hardness = Temporary hardness + permanent hardness 總硬度=暫時硬度+永久硬度 There a lot of misunderstandings between hardness and p. H, acidity! 39

結論: 在餐飲行業需求的主要水處理 Summary: main water treatment for Horeca requirements Demineralisation Total disolved salts (TDS): we can measure the conductivity in microsiemens (µS) or the dry residue 除礦 Application : dish washing for glasses Cartridges or RO Total hardness (°Gh) : calcium and magnesium ion. This hardness is given usually in °Gh (German) or °Th (French) we can calculate from one to another by °TH = °GH x 1, 78. Application : wash plates and linen Softening 軟化 H 2 O Carbonate hardness (°kh) : hydrocarbonate from ions calcium and magnesium hardness given in °Kh. These ions give carbonate calcium carbonates (scale ) during heating process Application : coffee machines / vending machines / combi steamers, steam ovens / bakery ovens 3 efficient water treatments against scale but, gives advantages in different way of using 40 SODIUM Softener Decarbonisation 除碳 Cartridge

Summary: main water treatment for Horeca requirements 41

TARGETS 目 標 Coffee! Coffee machine! 咖啡及咖啡機 42

TARGETS Target n° 1: QUALITY 品 質 43

TARGETS Target n° 2: PROTECTION 保 護 44

Espresso Cup 一杯濃縮咖啡 Coffee 咖啡 Water 水 Taste: 口 味 Elimination of chl orine taste and odours Particles filtration A cup of espresso is made of 98. 4% of 一杯濃縮咖啡包含 98. 4%的水 water Security: 安全 Optimisation of the extraction of aromas Reduction of heavy metals Better taste Better crema 降低重金屬 好的味道跟油脂 減少�的味道及粒子過濾 Protection 保 護 Scale protection 水垢的保護 Corrosion protection 腐蝕的保護 咖啡機 … Coffee machine 優化香氣萃取 Saving maintenance costs 節省維護費用 45

Espresso Cup 一杯濃縮咖啡 mineralisation 礦物質 crema 油 脂 extraction process sensors 口感 46 萃取過程

Coffee machine 咖啡機 Differences: 差 異 -Cost for spare parts 零件的成本 -Labour cost 人 的成本 -Traveling cost 交通的成本 -Machine breakdown 機器損壞 -Turnover loss 營業額損失 “angry customer” 客戶的憤怒 WITHOUT WITH water treatment 沒有水處理的 47 有水處理的

The right method! 正確的方式 48

Right method = right decisions = right result! 水的品質 Water quality 安裝/設定 Customer output Choose the right product 選擇對的� 品 49 客戶的使用量 正確的方式=正確的決定=正確的結果 Installation / Setting Size of the cartridge 濾芯的尺寸 Replacement Management 更換管理

1 – water quality 水的品質 Water quality Customer output Choose the right product 50 Installation / Setting Size of the cartridge Replacement Management

1 – water quality 水的品質 Control the different “basics” parameters °Kh 控制不同的"基本"參數 / °Gh / µs Share knowledge about typical problems on place with different kind of Horeca machines 分享關於不同餐飲機器會面對的典型問題 - 51 Scale 水 垢 Corrosion 腐 蝕 Silicate 磷酸鹽 Particles 離子 Calcium sulphate 硫酸鈣 …

2 – Choose the right product Water quality Customer output Choose the right product 52 選擇對的� 品 Installation / Setting Size of the cartridge Replacement Management

2 – Choose the right product The right choice of product depends on water parameters checked and “experience” 由水的參數及經驗去選擇對的�品 If Kh < 2 Gh < 4 µS < 100 add minerals to avoid corrosion and get better extraction (bestmin premium) 加入礦物質，以避免腐蝕及得到更好的萃取(bestmin premium) If 2 < Kh < 4 Gh > 4 only filtration of taste and dour + particles (besttaste) 只過濾味道及雜質+粒子(besttaste) If Kh >= 4 filtration + scale protection prevention (bestmax ) 過濾+避免水垢 53

3 – Customer output Water quality Customer output Choose the right product 54 客戶的使用量 Installation / Setting Size of the cartridge Replacement Management

3 - Customer output Questions: How the machine will be used? (only coffee / hot water / rinsing…) Volume of coffee? Volume of water? How many cups of coffee? Only coffee machine connected to the cartridge? 如何使用機器? (只有咖啡/熱水機/請節. . . ) 咖 - 啡的量? … 水的量? 咖啡的杯數? 只有咖啡機連結濾心嗎? In order to have a rough idea of the water consumption 為了對於水的應用有粗略的認識 55

4 – Size of the cartridge Water quality Customer output Choose the right product 56 濾芯的尺寸 Installation / Setting Size of the cartridge Replacement Management

4 – Size of cartr idge Example : bestmax M € capacity 4750 litres for 8°Kh 例如: bestmax M -> 在硬度 8時，處理容量為 4750 L 57

5 – Installation and Setting Water quality Customer output Choose the right product 58 安裝及設定 Installation / Setting Size of the cartridge Replacement Management

5 – Installation and setting bestmax (coffee machines) bestmax (咖啡機) Position 3 from 4°Kh to 10°Kh Position 2 from 11°Kh to 15°Kh Position 1 from 16°Kh to… Position 0 NOT USED bestmax (ovens / Steamer) bestmax(烤箱/蒸氣機) 分流 位置 0 位置 1 位置 2 位置 3 59 0% 15% 30% 45% 離子交換 Position 0 all hardnesses 100% 85% 70% 55% (or 1 if more conductivity needed)

6 – Replacement management Water quality Customer output Choose the right product 60 更換管理 Installation / Setting Size of the cartridge Replacement Management

6 – Replacement management Control the right time to exchange filters is important: 控制正確更換濾芯的時間是非常重要的 € Exhausted cartridge does not have any effect anymore 用盡的濾芯沒有任何的效果 How to manage? Different possibilities: 如何管理? 不同的方式: - 61 Replacement date on the cartridge 將更換的時間記錄在濾芯上 Excel sheet to calculate the time 將時間記錄在Excel上 Special computer program 特別的電腦系統管理 …

BWT water+more technol ogy ! BWT water+more技術 62

Same hydraulic scheme for all the solutions : 5 steps filtration 5個步驟的過濾 精細的過濾系統 活性碳紗布過濾 高效能離子交換 活性碳預先過濾 預先濾淨功能 64 For the different range of products, The STEP N° 3 will change 如果是不同的�品，只有第三步驟會更 改 - bestmax premium - besttaste - bestmax SMART -…

Main characteristics in “general” 一般主要的特色 7 sizes of cartridges: from X to 2 XL (from 10 to 40, bestmax SMART / BALANCE) and one single head 7種不同尺寸的濾芯: 從X到 2 XL(從 10到 40，bestmax SMART/BALANCE)及一個濾芯頭 Filtration of tastes and odours by active carbon. No rinsing (except besttaste) Microfiltration 微過濾 Silverized resin against bacterias 鍍銀樹脂抗菌 Vertical or horizontal use 垂直或者水平的使用 Mounting wall bracket 安裝固定架 Adjustable by-pass on the head for constant quality 濾芯頭可調整分流 Stop-valve integrated inside the head 在濾芯頭的垂直停止閥 Non return valve inside the head (IN and OUT) 濾芯頭裡有逆止閥(進及出) By-pass water = filtrated water 分流水=過濾水 65

Main technical characteristics New types of sizes All types 66 10 / 15 / 25 / 30 / 35 / 40 / --

Our solutions ! 解決方案 67

Coffee machines and ovens 69 咖啡機及蒸烤箱

Settings & capacities 74 分流設定&使用量

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Bestmax Premium process / take into consideration the total hardness °Gh Hot drinks (coffee machine) 79

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Bestdrink process / take into consideration the total hardness °Gh 82

BWT – For You and Planet Blue BWT-使你及地球湛藍 For You – our customers & partners 給你-我們的顧客及伙伴 Innovative, economical and eco-friendly technologies that deliver 創新、經濟及環保的科技，並傳遞最大的安全、衛生及健康給你每天接觸的水 maximum safety, hygiene and health in your daily contact with water. Your first-choice partner for water 你的優先選擇水的夥伴 93