Business Process Reengineering BPR Technology inducted change is

Business Process Re-engineering {BPR} Technology inducted change, is it effective?

What is BPR? A business management strategy the originated in the early 90’s. It is applied to a system to bring forth, sustain and retired the product with an emphasis on information flow (Rogerson, 1996) It is also the radical redesign of core business processes to achieve dramatic improvements in productivity, cycle-time and quality ( Al-Mashari et al, 2001)

Concepts of BPR Refocus company values on customer needs Redesign core processes, often using information technology to enable improvements Reorganize a business into cross-functional teams with end-to-end responsibility for a process Rethink basic organizational and people issues Improve business processes across the organization

Benefits of BPR Provides a new structure that works Increases effectiveness Improves customer satisfaction Reduces cost, time and resource waste. Employees know their exact responsibilities Increase in job satisfaction( growth of knowledge, demanding jobs

Who uses or has used BPR effectively? It is often used by companies on the brink of disaster. Examples: Star Vault It has failed to improve productivity for Ford Motors, IBM and Kodak.

References Rogerson, S. (1996), ETHIcol in the IMIS Journal, Vol(6), no. 2 Breyer-Mayl, (2004), Organization & Markets: Advantages and Disadvantages of BPR Al-Mashari, Majed, Irani, Z. and Zairi, M. (2001). BPR: a survey of international experience. Business Process Management Journal, pp. 437455. Hammer & Champy, 1993