Business Process Mapping University of Colorado Grant Thornton

Why Model Processes? • Understand analyze current way of working • Redesign and improve • Use model as a way to implement a standard way of working • Train new employees • Communicate with other groups and external entities © Grant Thornton LLP. All rights reserved.

Process Modeling Standards The Business Process Management Initiative (BPMI) has developed a standard Business Process Modeling Notation (BPMN). • The primary goal: – provide a notation that is readily understandable by all business users, • from the business analysts that create the initial drafts of the processes, • to the technical developers responsible for implementing the technology that will perform those processes, and finally, • to the business people who will manage and monitor those processes. © Grant Thornton LLP. All rights reserved.

Basic Process Components Processes are: A set of Activities and Tasks, which are performed by Participants in Roles, organized in a particular Sequence, directed and measured by Time and Events / Triggers Activities / Tasks A single unit of work, can be performed by a person or system Sequence The logical order in which work steps are performed © Grant Thornton LLP. All rights reserved. Participants People or systems that provide input to, or perform work steps within a process Roles A layer of abstraction that creates the link between participants and activities / tasks Time Average or desired durations for work items Events / Triggers Occurrences that cause a process to start, direct a process sequence, or cause a process to end

Basic Process Components • • In order to prevent the need for a VERY large sheet of paper, we create a process hierarchy that allows us to compartmentalize and focus on specific process segments Our process hierarchy will be the following: • Cycle • Process • Subprocess • Activity • Task © Grant Thornton LLP. All rights reserved.

Basic Process Components • A basic set of symbols have been built into the Visio template – These symbols are compliant with the Business Process Modeling Notation (BPMN) standard, managed and supported by the Object Management Group © Grant Thornton LLP. All rights reserved.