Business Logistics Management 5 Order Processing and Information
Business Logistics Management 5. Order Processing and Information Systems
Defining Order Processing • • • Order Preparation Order Transmittal Order Entry Order Filling Order Status Reporting
Order Filling • • • First received, first processed Shortest processing time Prespecified priority number Smaller, less complicated order first Earliest promised delivery date Orders having the least time before promised delivery date
Customer Order Processing
Other Factors Affecting Order Processing Time • • • Processing priorities Parallel v. s. sequential processing Order filling accuracy Order batching Shipment consolidation
Logistics Information System
Information Systems Examples • • A Retail System Vendor-Managed Inventory Tracing and Tracking Shipments Decision Support System
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