BUSINESS LETTERS Lenka Lexov 12152021 Messrs Kenneth Beare
BUSINESS LETTERS Lenka Lexová 12/15/2021
Messrs Kenneth Beare 2520 Visita Avenue Olympia, WA 98501 USA Ø Letter head 1 Jackson Brothers, Ltd. 3487 23 rd Street New York, NY 12009 USA Ø Address 2 Ø Date 2 RE: Enquiry Your ref. Our ref. Dear Sirs September 12, 2013 3 Greeting With reference to your advertisement in yesterday's New York Times, could you please Ø Body of the send me a copy of your latest catalogue. I 4 would also like to know if it is possible to letter make purchases online. Yours faithfully Lenka Lexová (Signature) Encs: (4) Ø Close 3 Ø Signature 5 Ø Enclosures 5 Ø
PARTS OF A BUSINESS LETTER A business letter has usually 5 parts: Ø Letter head which includes the address of the sender Ø Address (of the buyer) and Date Ø Greeting and Close Ø Body of the letter Ø Signature and Enclosures
ADDRESS Messrs Peter and Paul AAA Ltd. (Inc. ) 25 Oak Street 23 Blue Street Denver, Colorado, 25698 London LK 5 4 MN USA Ø Ø Ø Britain The word Messrs is used before the name of a firm, the abbreviations Inc. and Ltd. are used after the name The number of the house comes before the name of the street In Britain the postcode follows the name of the city, in the USA the name of the state
DATE There are four basic possibilities how to write the date: 5 th June 2013 (the fifth of June) 5 June 2013 (the fifth of June) June 5 th 2013 (June the fifth) June 5 2013 (June the fifth) Ø Ø Ø There is no full stop after the cardinal number The date in the letter may be flush right or flush left but never centred: September 12, 2013
GREETING AND CLOSE A LETTER SENT TO: Britain: The USA: Dear Sirs Dear Mr/Mrs/Ms Brown Gentlemen Dear Sirs Dear Mr Brown Yours faithfully Yours sincerely Yours (very) truly Yours sincerely Ø Ø Ø There is no coma after the greeting and close of the letter There is no full stop after Mr, Mrs, Miss, Ms The title Ms is used to avoid distinguishing whether the woman is married or not
BODY OF THE LETTER Ø Ø The body of the letter includes the particular text (content) of the letter which is different according to the type of the business letter The most obvious types of business letters are: Inquiry Reply to offer Complaint Advice of dispatch Offer Order Reply to complaint Execution of orders
PUT THE LINES INTO THE CORRECT ORDER TO MAKE AN ADDRESS THEN SUGGEST CORRECT GREETING AND CLOSE : 2520 Kenneth Beare Washington 98501 Messrs Kenneth Beare 2520 Visita Avenue Olympia, WA 98501 USA Olympia USA Visita Avenue Messrs Gentlemen Dear Sirs Yours (very) truly Yours sincerely
PUT THE LINES INTO THE CORRECT ORDER TO MAKE AN ADDRESS THEN SUGGEST CORRECT GREETING AND CLOSE MO 21 KP 236 Ltd. : Adam Smith, Ltd. 236 Green Street Brighton MO 21 KP England Adam Smith Green Street Brighton England Dear Sirs Dear Mr Smith Yours faithfully Yours sincerely
PUT THE LETTER INTO CORRECT ORDER, NAME ITS PARTS. WHAT PARTS ARE MISSING? David Black We are pleased to inform you that your Ø Ø order was dispatched from the factory on 5 January. Enc. (5) Browe Ltd. 25 White Lane Chester MN 7 J 5 H England Dears Sirs Yours faithfully 1 January 2013 Ø Ø Ø Signature 6 Body of the letter 4 Enclosures 7 Address 1 Greeting 3 Close 5 Date 2 The missing part is the letter head
EXPLAIN THE ABBREVIATIONS: Ø Ø Ø Ø Ø asap. RSVP No pc(s). Enc(s). re Rgds Ltd. Inc. Ø Ø Ø Ø Ø As soon as possible Please reply Number Piece(s) Enclosure(s) Regarding Regards Limited Incorporated
RESOURCES ASHLEY, A. Oxford Handbook of Commercial Correspondence. 1. vyd. Plzeň: Fraus, 1999, 128 s. ISBN 978 -0 -19 -457213 -2. BABÁKOVÁ, Jiřina. SACHS, Rudolf. Anglická obchodní korespondence. Commercial Correspondence. 1. vyd. Plzeň: Fraus, 1999, 128 s. ISBN 80 -723 -8051 -6. DYNDA, Antonín. Česko-anglická obchodní korespondence. 1. vyd. Praha: PRAGOEDUCA, 1995, 513 s. ISBN 80 -858 -5629 -8. GAVLASOVÁ, Milena. PYTELKA, Josef. Angličtina pro ekonomické obory. 1. vyd. Praha: Státní pedagogické nakladatelství, 1987, 128 s.
- Slides: 12
