Business Goals Benefits of LMS Current State Current

Business Goals / Benefits of LMS Current State Current training application: • Does not meet the need of customer training registration • No reporting possibility • Limited ability to add functionality and to scale • Designed as admin tool; user unfriendly • Not widely used across Barco WW • Stand-alone system, interfaces non-existing Excel sheets to capture data is still used at many sites; inefficient, unreliable, and data not centrally available Increasingly demanding quality standards, leading to non-compliance issues Desired State One central database for all training worldwide, both for external partners and for employees. To improve the speed and quality of management decisions, by flexible access to accurate data Users and admins experience simplicity, transparency and ease of use • Attractive and easy access of training data for internal and external users • Userfriendly and efficient system for admins • Enriched functionality and reporting Integrated system • Link to CRM, finance, Barco. Zone, My. Barco. com, • With other My. Career modules • E-learning capabilities Fully support the implementation of the Channel strategy 1

Executive Sponsorship • Senior VP – Chief Finance Officer Steering Committee Senior VP – COO Senior VP - Chief Human Resources Officer VP Quality & PXO VP Finance 2

Use Case • In general, Trainings are being identified for 2 types of target audience : • Trainings for Internals (Barco employees) • Trainings for Customers (Business Partners or End-users) • Trainings requests for Customers can be raised via the following sources : – – Via projects Via Sales / Prospects Via Support Online (public or partner) via My. Barco. com • Customer Trainings can be ‘Standard’ or ‘Custom’. – Standard Trainings can be published and scheduled OR can be given on demand (catalogue modus) – Custom trainings are based upon specific/developed content. Custom trainings can become part of Standard Training catalogue if applicable • Decision upon customized versus standardized training delivery is considered to be division-specific. Registration process itself should/could be the same across divisions In the longer term : consider the opportunity to manage trainings for Customers more from a value and/or profit center approach • 3

Functional Requirements 4

Features § § § § User Friendly GUI Conformance Customizable Classroom Training Management Virtual Classroom Management Blended Learning Management e. Commerce Customizable Reporting User Management Content Management Assessment Scalable Notifications Language Support Searchable Calendaring 5