Business Etiquettes Finesse Business etiquette is the subtle
Business Etiquettes & Finesse
" Business etiquette is the subtle, redefining difference which enables people to excel and succeed in today’s corporate culture. " Cindy Grosso.
WHY ETIQUETTES. . ? • Globalworkforce, Internationalclients, Joint ventures Educated work force has redefined social & business etiquettes and manners of Indian business culture. • Appearances , attitudes and behaviors of employees has become direct reflections of company and brand. • Knowinghowtoconductoneselfwithconfidenceand ease can determine whether one gets project, lands the contract or moves up the corporate ladder • Thus it become essential for professionals to know the right things to do at corporate formal get together , lunches , dinners and social events
Forms Of Business Etiquette • • • Meeting etiquette Wardrobe etiquette Travel etiquette Dinning etiquette Tipping etiquette Business cocktail party etiquette
Art of grooming • Clothing and accessories suitable for different occasionsfootwear , makeup, hair care, skin care. • Colour palette • Personal hygiene • Dress for the occasion and the time of the day • Finesse in grooming
Art of greeting • • • Eye contact Style of greeting- a handshake, a namaste, a bow. Differentiating between ladies and gentleman Introducing oneself Introducing accompanying colleagues to clients and vice versa • Addressing a client or customer
Social graces • • Art of small talk- when appropriate Introductions Ladies first Toasting
Dining • • • When invited as a guest When you are the host Art of seating guests Art of ordering a meal or dish off the menu Table seating Wines Art of summoning a waitperson Art of tipping Thanking
A Brief introduction to international protocol It is important to note that etiquette in other cultures requires a bit of adaptation and flexibility. If you’re traveling on business to a foreign destination, or have visitors here, it is a good idea to learn as much as you can about the culture they are coming from and make appropriate allowances. • • Handling foreigners with ease Awareness of the common customs and social graces Subjects to be aware of but avoid discussing Discussing local customs appropriately
When someone asked me how to be rude to his mother-in-law without getting caught , I replied that the only way to do that is by keeping extremely POLITE. - miss manners THAT’S ALL ETIQUETTES
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