Business Copyright 2005 Prentice Hall Inc 1 Chapter
Business Copyright 2005 Prentice- Hall, Inc. 1
Chapter 8 Managing Human Resources And Labor Relations 8 -2
Business Chapter Outline ü Foundations of Human Resource Management ü Staffing The Organization ü Developing The Workforce ü Compensation & Benefits ü Legal Context Of HR Management ü New Challenges In The Changing Workplace ü Dealing With Organized Labor ü Collective Bargaining Copyright 2005 Prentice- Hall, Inc. 3
Business The Strategic Importance of HRM • HRM- Activities For Attracting, Developing, & Maintaining An Effective Workforce • Today’s Reasons For Importance – Growing Legal Issues – Employees Important For Improving Productivity – Poor HR Management Is Expensive Copyright 2005 Prentice- Hall, Inc. 4
Business Human Resource Planning • Job Analysis – Job Description – Job Specification • Forecasting HR Demand/Supply – Internal – External • Replacement Charts • Skills Inventories • Matching HR Supply/Demand Copyright 2005 Prentice- Hall, Inc. 5
Business HR Planning Process Copyright 2005 Prentice- Hall, Inc. 6
Business Recruiting Human Resources • Recruiting- Attracting Qualified Employees • Internal • External Copyright 2005 Prentice- Hall, Inc. 7
Business Staffing Human Resources Application Form Tests Interviews Other Techniques Hire Copyright 2005 Prentice- Hall, Inc. 8
Business Training The Workforce On-The-Job Off-The-Job Vestibule Copyright 2005 Prentice- Hall, Inc. 9
Business Performance Appraisal Copyright 2005 Prentice- Hall, Inc. 10
Business Compensation & Benefits • Wages- Time Worked • Salaries- Job Performed • Incentives • Benefits Copyright 2005 Prentice- Hall, Inc. 11
Business Incentive Programs • Individual – Bonuses – Merit Salary Systems – Pay For Performance • Companywide – Profit-Sharing – Gainsharing – Pay-For-Knowledge Copyright 2005 Prentice- Hall, Inc. 12
Business Benefit Programs • Workers’ Compensation Insurance • Retirement Plans • Cafeteria Benefits Copyright 2005 Prentice- Hall, Inc. K 401 h alt k e H oc St Plan 13
Business Social Security Cash Benefits Distributed In $ Billions As Of October 2004 Source: Social Security Administration Copyright 2005 Prentice- Hall, Inc. 14
Business Equal Employment Opportunity • • Protected Classes Enforcement – Equal Employment Opportunity Commission (1964) – Office of Federal Contract Compliance Programs (Affirmative Action Plans) • Legal Issues In Compensation Copyright 2005 Prentice- Hall, Inc. 15
Business OSHA • Occupational Health And Safety Act (1970) • Ensure Workplace Is Free From Health Hazards • Violation – Citation – Fines $1, 000 To $10, 000 Per Incident Copyright 2005 Prentice- Hall, Inc. 16
Business Emerging Areas Of Discrimination • AIDS • Sexual Harassment – Quid Pro Quo – Hostile Work Environment Copyright 2005 Prentice- Hall, Inc. 17
Business Employment At Will • Employer & Employee Have Right To Terminate • No Advance Notice Necessary • Challenges Of Wrongful Discharge • Employee May Not Be Fired For Protected Legal Rights Copyright 2005 Prentice- Hall, Inc. 18
Business Workforce Diversity • Attitudes • Values • Beliefs • Behaviors • • • Copyright 2005 Prentice- Hall, Inc. Gender Race Age Ethnicity Physical Ability 19
Business U. S. Workforce Composition Copyright 2005 Prentice- Hall, Inc. 20
Business Knowledge Workers • Information Age- Workers Valued For: – Accomplishments – Experience • Include – Computer Scientists – Engineers – Physical Scientists Copyright 2005 Prentice- Hall, Inc. 21
Business Managing Knowledge Workers • • Independent Identify With Profession Not Organization • Require Extensive Training & Retraining • Require Continued Compensation Updates Copyright 2005 Prentice- Hall, Inc. 22
Business Contingent/Temporary Workers • Other Than Permanent Or Full. Time • Includes – Independent Contractors – On-Call Workers – “Temps” – Contract/Leased Copyright 2005 Prentice- Hall, Inc. 23
Business Managing Contingent & Temporary Workers • Flexibility Requires Careful Planning • Acknowledge Advantages & Disadvantages • Assess Real Cost • How Do They Fit Into Company Strategy? Copyright 2005 Prentice- Hall, Inc. 24
Business Organized Labor • Labor Union • Labor Relations • Collective Bargaining Copyright 2005 Prentice- Hall, Inc. 25
Business Union Membership Trends Copyright 2005 Prentice- Hall, Inc. 26
Business Union Bargaining • Historically – Increases In Wages/Salaries – Benefits • Today – Job Security – Jobs Going Overseas – Preserve What Has Already Been Won Copyright 2005 Prentice- Hall, Inc. 27
Business Collective Bargaining Copyright 2005 Prentice- Hall, Inc. 28
Business Contract Issues • Compensation – Cost-Of-Living Adjustment – Wage Reopener Clauses • • Benefits Job Security Other Union Issues Management Rights Copyright 2005 Prentice- Hall, Inc. 29
Business Union Tactics When Bargaining Fails • Strike – Economic – Sympathy – Wildcat • Pickets • Boycotts • Work Slowdown Copyright 2005 Prentice- Hall, Inc. 30
Business Management Tactics • Lockouts • Strikebreakers Copyright 2005 Prentice- Hall, Inc. 31
Business Mediation & Arbitration • Mediation • Arbitration – Voluntary – Compulsory/Binding Copyright 2005 Prentice- Hall, Inc. 32
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