Business Continuity Planning Overview Library Leadership Team July

Business Continuity Planning Overview Library Leadership Team July 19, 2018

Basic Principles • Identify broad critical functions of the University Libraries and their level of criticality • How we prepare to carry out these functions in the event of a disaster or with diminished resources • Develop list of action items to help us prepare for such an event

Process • Originally assigned to a BCP group but with the volume of information, that became too unwieldy • Teri and Chris decided the best approach would be to populate the BCP in a draft form for University Libraries, tweak with additional input, then let other branches use as a template as they develop their own • Used the College of Business and CCIT plans as models • Information is placed into “Clemson Ready, ” a Kuali business planning application: https: //clemson. kuali. co/ready/

Critical Functions • Not meant to be exhaustive list of all services, but grouped in broad categories for the Libraries as a whole • Modeled on some of the critical functions of CCIT and College of Business • Levels of criticality assigned but needs further discussion

Critical Functions • Administration of Libraries (1) • Financials (2) • Access to space (1) • Marketing and communications (2) • Building safety/security (1) • TPR/FAS (2) • Payroll (1) • Research (2) • Access to online resources (2) • Instruction (3) • Access to physical collections (2) • Donor relations (deferrable) • Human Resources (2)

Information Technology • Defining CCIT-supported applications we depend on to do business • Defining Libraries-supported applications • Server ecosystem, backups, workstation support • How to restart (purchasing new equipment, setting up workstations in alternate locations, etc. )

Key Resources • Identifying key people who will be involved in activation of the BCP • Identifying list of employees who can perform their work from home • Listing contacts outside of the Libraries who will need to be notified shortly after an event • List of stakeholders, such as vendors, who need to be notified • Upload key documents needed during activation of BCP, such as the Libraries’ Disaster Plan

Next Steps • Review critical functions and levels of criticality – assign some of the functions for others to review and provide more complete information • Consider action items and documents to add that will assist the Libraries in preparing for an event • Unit Heads – Develop list of employees who could perform their work fully or partially from home • Chair – review and recommend action items for Faculty Preparedness

Longer Term • Provide template to key contacts at branch locations and charge with completing BCP for their area • Implement a continuous improvement process for the BCP so it remains updated at regular intervals – identify responsible parties • BCP activation testing – simulation of an event that would trigger the BCP and assess the Libraries’ response