Business Continuity Planning Disaster Recovery Planning March 2004
Business Continuity Planning Disaster Recovery Planning March 2004
Agenda q q q Business Continuity Planning Disaster Recovery Planning Introduction BCP and DRP Methodology Loyola College in Maryland BCP / DRP Progress EA Findings and Recommendations Next Steps March 2004
Introduction Business Continuity Planning Disaster Recovery Planning What Would You Do? March 2004
Methodology Business Continuity Planning Disaster Recovery Planning BCP / DRP Methodology March 2004
Methodology Business Continuity Planning Disaster Recovery Planning TCI Methodology Business Continuity Planning Disaster Recovery Planning “Five Steps to Recovery Confidence” March 2004
Project Progress Business Continuity Planning Disaster Recovery Plan Business Continuity Plan Progress March 2004
Project Progress Business Continuity Planning Disaster Recovery Planning Environment Assessment - COMPLETED Time: • October – November 2003 Process: • Interviews (40+) • Site Visits (4 Campuses) EA Report: • • EA Findings EA Concerns EA Recommendations (25) Next Steps March 2004
Environment Assessment • Physical Risk • Unauthorized Access Risk • Procedural Risk
Technology Services Environment Assessment Table of Contents – November 2003 I N T R O S U M M A R Y C A M P U S R E V I E W S T E C H N O L O G Y S E R V I C E S Business Continuity Planning Disaster Recovery Planning Environment Assessment Introduction……………. . . …. 5 Environment Assessment Executive Summary…. . 13 Environment Assessment Campus Reviews……. . . 25 Evergreen Campus – Main Campus…………. 31 Graduate Center – Timonium Campus………. …. . ……. 61 Graduate Center – Columbia Campus ……. . . …… 65 Loyola Notre Dame Library………… 73 Technology Services Group……………. ……. . 79 Business Continuation Department……………. . …. …. . 83 Systems Development Department…………. . 91 Instructional Services Department………………. . 115 Computing Services Department…………………. . …. 123 Communication Services Department………………. . 137 Environment Assessment Recommendations……… 147 Next Steps………………………. … 161 March 2004
Technology Services Environment Assessment Recommendations Business Continuity Planning Disaster Recovery Planning q Tivoli System Management q Network Connectivity q Knott Hall Power Requirements q Technology Infrastructure Access q Administrator and Root Password Access q Backup Internet Service Provider q Redundant Servers q Hot Site / Mobile Site / Quick Ship q Redundant SAN q Automatic Log Off q Redundant Data Center q Documentation q Computer Operations q Security Policies q Tape Management Tracking System q Video Services q Tape Library Room q Fire Suppression q Alternate Central Office/Telephone / Data Comm. Access q Technology Infrastructure Replacement Strategic Plan q Iron Mountain Off-Site Storage q Association of Jesuit Colleges and Universities q Signs March 2004
Business Continuity Planning Disaster Recovery Planning Next Steps March 2004
Next Steps Business Continuity Planning Disaster Recovery Planning Complex Technology, Application and Business Infrastructure March 2004
Next Steps Business Continuity Planning Disaster Recovery Planning Technology Services - Change Management March 2004
Disaster Recovery Plan Technology Services
Next Steps Business Continuity Planning Disaster Recovery Planning Technology Services Network Services / Telecom Services Computing Services Systems Development Instructional Services Business Continuation March 2004
Next Steps Business Continuity Planning Disaster Recovery Planning Technology Services q Technology DRP Project Plan March 2004
Next Steps Business Continuity Planning Disaster Recovery Planning Technology Services q Technology DRP Project Plan q Disaster Recovery Plan March 2004
Next Steps Business Continuity Planning Disaster Recovery Planning Technology Services q Technology DRP Project Plan q Disaster Recovery Plan q DRP Team Table Top Exercises March 2004
Next Steps Business Continuity Planning Disaster Recovery Planning Technology Services q Technology DRP Project Plan q Disaster Recovery Plan q DRP Team Table Top Exercises q DRP Table Top Exercise March 2004
Next Steps Business Continuity Planning Disaster Recovery Planning Business Continuity Plan March 2004
Next Steps Business Continuity Planning Disaster Recovery Planning Administration, Finance and Treasurer Financial Services Administration and Process Design Resource Management Controller Financial Systems and Operations (Payroll) Student Administrative Services Campus Services Physical Plant Event Services and Auxiliary Management Logistics and Support Services Human Resources Recruitment and Employment Compensation and Benefits Environmental Health and Safety March 2004
Business Continuity Planning Next Steps Disaster Recovery Planning Administration, Finance and Treasurer q BCP Project Planning (Phase II) q Technology Vulnerability Assessment q q Business Impact Analysis Department Vulnerability Assessment q Business Continuity Plan q BCP Team Table Top Exercise q BCP Table Top Exercise March 2004
Next Steps • • Business Continuity Planning Disaster Recovery Planning President’s Office Academic Affairs Student Development and College Relations q BCP Project Planning q Business Impact Analysis q Business Continuity Plan q BCP Team Table Top Exercise q BCP Table Top Exercise March 2004
Thank You Questions?
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