Business Continuity Disaster Recovery Planning Fusion Framework Service

Business Continuity & Disaster Recovery Planning: Fusion Framework & Service. Now CIO Council Meeting September 21, 2015

Agenda Ø Fusion Framework Overview Ø Service. Now Overview Ø Discussion

Vision for the Fusion System Harvard’s ability to respond to and recover from disruptive incidents will be significantly improved by implementing the Fusion Framework system, a single platform for Harvard schools and departments to develop emergency response and business continuity plans, share information during incidents, and conduct post-incident corrective action tracking.

Process with Fusion. Management Process Current Emergency Planning Response e. Prep Fusioni. Site Emergency Response Business Harvard Continuity Ready IT Disaster Recovery (TBD) IT Business Security (TBD) Continuity Training EH&S Harvard TMS LMS In-Person Notifications Incident Reports Message Me HUENS LARIMORE Harvard Community Emergency Teams HUPD Coordination / Info Sharing Fusion Web. EOC Schools & EH&S Dept’s & Dept’s (TBD) After Action Reviews (AARs) Online Drills & Exercises Fusion Post-Exercise Tabletop & In Corrective Actions -Field BEFORE In-Person Phone AAR Meetings Email Web. EOC Fusion Email Chatter Web. EOC Feed AAR Corrective Actions DURING AFTER

Fusion will replace… Business Continuity Planning System Emergency Preparedness i. Site Emergency Info Sharing Platform Harvard Ready e. Prep Web. EOC Fusion Emergency Management Plans Incident & Exercise Corrective Actions

Data in Fusion will be available by… Fusion Computer (PC & Mac) Fusion Phone & Tablet Mobile App (i. OS & Android) Printable PDF

Fusion Project Update Fusion Project Team Name Role School/Dept. Gary Kassabian Core Team (EM, BC) & Primary Team EHS Rep Campus Services-Environmental Health and Safety (CS-EHS) Nick Hambridge Core Team (EM, BC) Campus Services-Environmental Health and Safety (CS-EHS) Brian Mazmanian Core Team (EM, BC) CS-Environmental Health and Safety (CS-EHS) Chris Beaurpere Core Team (EM, BC) CS-Environmental Health and Safety (CS-EHS) Eric D'Souza Core Team (DR) Harvard University Information Technology (HUIT) Steve Rivers Core Team (DR) Harvard University Information Technology (HUIT) John Lafferiere Core Team (DR) Harvard University Information Technology (HUIT) Xenia Sibova Core Team (DR) Harvard University Information Technology (HUIT) Kim Ho Core (IT Support) Campus Services -Information Technology (CS-IT) Eileen Flood Core (IT Support) Campus Services-Information Technology (CS-IT) Sue Walsh Primary Team IT Rep Harvard University Information Technology (HUIT) Peter Baskette Primary Team IT Rep HARVARD University Information Technology (HUIT) Brian Conroy Primary Team School Rep. Harvard Kennedy School (HKS) Katherine Gates Primary Team School Rep. Faculty of Arts and Sciences (FAS) Reema Khan Primary Team School Rep. Faculty of Arts and Sciences (FAS) Mark Frazier Primary Team Department Rep. Finance and Administration (FAD) Will Tonery Primary Team EHS Rep and Tech Support Campus Services-Environmental Health and Safety (CS-EHS)

Fusion Project Update 20 5/ /1 6 10 1 6 01 /2 29 5 5 01 01 /2 23 /2 11 3/ 9/ 2/ *Complete *Incomplete *Ongoing Phase 1: BIA Design and Build Feb 15 -Sept 15 Phase 2: BC & EM Plan Design and Build Phase 3: IT Mapping for BC Planning Build and Design Phase 4: Plan Maintenance/Administrative Functions Design and Build Phase 5: IT DR Configuration Phase 6: Training and Documentation Development Pilot Test and Updates Ongoing School and CADM BC/EM Efforts May 15 -Nov 15 April 15 -June 15 April 15 -Nov 15 HOLD Oct 15 -Sept 16 Nov 15 -July 16 U-Wide Rollout-Sept 16

Fusion DR Demo Bob Sibik Senior Vice President, Field Engagements Fusion Risk Management, Inc.

Service. Now

Discussion Questions Ø Ø Can local school/dept. level offerings/applications be captured in Service. Now and fed to Fusion in order to maintain up-to-date dependency mapping between business functions and IT offerings/applications? How should school/department-level DR planning be managed and how can this process be coordinated with University-wide DR planning?