Business Consulting Services The Seven Keys to Success

Business Consulting Services The Seven Keys to Success™ Alter the course of your project’s history © Copyright IBM Corporation 2002

Business Consulting Services You must communicate at the board room level “Hit me over the head!” – Client Executive 2 The Seven Keys to Success | Power. Point | 01 November 2020 | © Copyright IBM Corporation 2002

Business Consulting Services 1. Stakeholders are committed Unhealthy Signs § No executive sponsor visible § People sabotaging efforts § Resistance to new ideas § No “experts” available Healthy Signs § Executive incentives tied to project results § Investments in change management and training § Subject matter experts dedicated full-time 3 The Seven Keys to Success | Power. Point | 01 November 2020 | © Copyright IBM Corporation 2002

Business Consulting Services 2. Business benefits are realized Unhealthy Signs § “Why are we doing this? ” § Time is not important § Cost is too important Healthy Signs § A compelling reason to implement § The solution doesn’t have to be fancy § The difference can be measured 4 The Seven Keys to Success | Power. Point | 01 November 2020 | © Copyright IBM Corporation 2002

Business Consulting Services 3. Work and schedule are predictable Unhealthy Signs § Can’t describe what finished means § Uncontrolled — poor plans, controls, tracking mechanisms § Slippage comes as a surprise Healthy Signs § Everyone gives the same definition of finished § Good evidence of control § Slippage, when it happens, is predicted 5 The Seven Keys to Success | Power. Point | 01 November 2020 | © Copyright IBM Corporation 2002

Business Consulting Services 4. Scope is realistic and managed Unhealthy Signs § “Issue” is a bad word § Nothing in writing Healthy Signs § Evidence of healthy negotiation § Lengthy issues log § Written agreements 6 The Seven Keys to Success | Power. Point | 01 November 2020 | © Copyright IBM Corporation 2002

Business Consulting Services 5. Team is high performing Unhealthy Signs § The tension can be felt § Turnover is high § Working conditions are poor Healthy Signs § Morale is good § The team is diverse 7 The Seven Keys to Success | Power. Point | 01 November 2020 | © Copyright IBM Corporation 2002

Business Consulting Services 6. Risks are mitigated Unhealthy Signs § “What risks? ” § All-or-nothing tactics Healthy Signs § Documented plan § Test-it-first tactics 8 The Seven Keys to Success | Power. Point | 01 November 2020 | © Copyright IBM Corporation 2002

Business Consulting Services 7. Delivery organization benefits are realized Unhealthy Signs § Good staff are not available § Negative remarks about performance Healthy Signs § People feel they are learning § Willingness to invest in the project § Good press is being created 9 The Seven Keys to Success | Power. Point | 01 November 2020 | © Copyright IBM Corporation 2002

Business Consulting Services What they need to know, what they need to decide A Board Room Agenda Stakeholders are Committed R Business Benefits are Realised G Work and Schedule are Predictable Y Team is High Performing Y Scope is Realistic and Managed G Risks are Mitigated Deliv. Org. Benefits are Realised 10 Concern Recommended Action Y Concern Recommended Action R Concern Recommended Action The Seven Keys to Success | Power. Point | 01 November 2020 | © Copyright IBM Corporation 2002

Business Consulting Services Accelerating the acquisition of expertise through research “You live your life forwards but understand it backwards. ” – Kirkegaarde 11 The Seven Keys to Success | Power. Point | 01 November 2020 | © Copyright IBM Corporation 2002

Business Consulting Services Accelerating the acquisition of expertise through research “Great understanding only comes when very little of professional life remains. ” – Project Management Guru 12 The Seven Keys to Success | Power. Point | 01 November 2020 | © Copyright IBM Corporation 2002

Business Consulting Services 7 Keys > Altering the course Alter the course of your project’s history: the Seven Keys to Success Stakeholders are Committed R Business Benefits are Realized G Work and Schedule are Predictable Y Team is High Performing Y Scope is Realistic and Managed G Risks are Mitigated Deliv. Org. Benefits are Realized 13 The Seven Keys to Success | Power. Point | 01 November 2020 | Y R © Copyright IBM Corporation 2002