Business Communication Writing Professional Emails part deux Housekeeping

Business Communication Writing Professional E-mails (part deux)

Housekeeping Mid-Term Grade: → 30% Teaching Philosophy (once graded and returned, make any edits based on my comments/corrections and then it should be done and ready for your portfolio) → 30% Job Application E-mail (will go over towards the end of class!) → 40% Mid-Term Exam next week (Will be on book vocabulary/concepts and e-mail information we went over in class)

Housekeeping (continued) As you can see on the website, after the Mid-term = three class periods left (aahhh!!) After Mid-Term = Personal Statements + Elevator Speech! No final “Exam” test Final exam grade = Personal Statement final copy and elevator speech

Payments Complaints Orders Clarifications Attachments Suggestions Apologizing Meetings Thanks Requests Closing Openings Congratulations 1. We would like to offer our sincere apologies for our mistake Please find the document attached. 2. There are several points we don’t quite understand; we feel there may have been a misunderstanding between us. 3. We look forward to receiving your reply; Regards, Joe Blunt 4. We were very surprised and disappointed by this. 5. We would like to congratulate you on your recent good news. 6. Would Tuesday 26 October be convenient for you? ; Would it be possible to postpone the meeting until next week? 7. We are writing to inquire about. . . ; I am writing on behalf of. . 8. Re order no. XJ 8103; goods shipped today. 9. We have not yet received payment for order no. XJ 8103. Could you please attend to this matter as soon as possible. 9. We would be very grateful if you could send us your catalog and current price list. Another option would be to. . . 10. We would just like to express our gratitude for all your help in this

Get out your papers from last week Look over the sample e-mails you should have written Proofread them again and see if there's anything you would like to fix Exchange your e-mails (either paper or computer/phone) with a partner and read the other person's emails. Exchange feedback and discuss with each other how you could make the professional one stronger.

With a Partner, brainstorm a formal phrase you would use for these different functions. Getting back in touch – Introducing yourself Delaying something – Asking for information Giving permission – Asking for permission Asking for feedback – Offering Fixing a time – Complaining Responding to complaints – Thanking Inviting Confirming – Declining invitations

Example Getting back in touch: Informal: Long time no talk! Formal: Sorry that it’s been so long since I’ve been in touch. I have been very busy with. . .

Write an email applying for a job – Brainstorm Sheet Structure of a job application e-mail: → Greeting and introduction → Reason for writing - (I am writing because I am incredibly interested in ---- position. ) → Your background and experience (should be key points – NOT your cover letter or CV) → The job itself, and why you would like to do it → Refer to your CV (Attached is my resume and cover letter. . . ) → Final comments

Mid-Term E-mail Rubric – (Also, do you know about Rubistar? ? ) I will make a job-posting and you must send me an e -mail as though you are applying for that position. In addition to using some of the formal structures we have been discussing, you MUST attach your CV and cover letter!! Due Wednesday, April 27 th (next week) by 4 PM