Business Communication Lecturer Amos Rao Class 15 CVs

Business Communication Lecturer: Amos Rao Class 15: CV’s

Today: Language point to note � In UK English ◦ Curriculum Vitae (CV) � In American English ◦ Résumé � In Chinese ◦ 简历 Business Communication (BUS-100) 05/03/2021 2

Today � CV’s ◦ A different kind of Sales message ◦ YOU are the product ◦ Objective: Sell yourself of course! Business Communication (BUS-100) 05/03/2021 3

Today � CV’s ◦ ◦ What is a CV? Preparing your CV Type of CVs What to include/omit Business Communication (BUS-100) 05/03/2021 4

Today � Making ◦ ◦ your own CV Sections to include How to write each section Print and e- CV’s Editing and finishing your CV Business Communication (BUS-100) 05/03/2021 5

What is a CV (Curriculum Vitae) （拉丁语，履历表） � Structured written summary of … ◦ Experiences ◦ Skills ◦ Education and activities � … that make you qualified for a job � Think of it like a sales message. Business Communication (BUS-100) 05/03/2021 6

CV’s Contain � Features i. e. what you have done � Benefits i. e. how you can help a company, government, school, etc. Business Communication (BUS-100) 05/03/2021 7

Sample CV （示列） Business Communication (BUS-100) 05/03/2021 8

3 Step Writing Process （写作过程三步骤） � Like any message in business, a good CV needs: ◦ Planning ◦ Writing ◦ Completing Business Communication (BUS-100) 05/03/2021 9

Planning （计划） � Analyse your audience � Think about what makes you interesting and qualified for a job � Think about things you have that your audience wants Business Communication (BUS-100) 05/03/2021 10

Planning � Gathering ◦ Think about everything you have done in your whole life. ◦ Requires lots of brainstorming Business Communication (BUS-100) 05/03/2021 11

Planning � Every job (dates, duties, accomplishments) � All Education (degrees, courses, dates, awards) � Other (clubs, volunteer work, presentations, dates, etc. ) Business Communication (BUS-100) 05/03/2021 12

Planning � Collect all this info before making your CV. � Remember specific things that you did in jobs, school, clubs, etc. Business Communication (BUS-100) 05/03/2021 13

Planning � Adapt your CV ◦ Have a different CV for each job, scholarship, program you are applying to � Why? Business Communication (BUS-100) 05/03/2021 14

Planning � Generic CV = General CV � Targeted CV = Adapted to different jobs Business Communication (BUS-100) 05/03/2021 15

Planning � The biggest mistake job seekers make is submitting a generic CV � You must think about what your audience wants and adapt it to them Business Communication (BUS-100) 05/03/2021 16

Myths Vs. Facts （神话与事实） � The purpose of a CV is to list all your skills and accomplishments � The purpose of a CV is to get employer interest and generate a job interview Business Communication (BUS-100) 05/03/2021 17

Myths Vs. Facts �A good CV will get you the job you want �A good CV will only get you an interview Business Communication (BUS-100) 05/03/2021 18

Myths Vs. Facts � Your CV will be read carefully by an interested employer � Your CV probably has less than a minute to make an impression Business Communication (BUS-100) 05/03/2021 19

Myths Vs. Facts � The more information you present in your CV the better � Too much information may make the reader bored Business Communication (BUS-100) 05/03/2021 20

Writing � Organise your CV around your strengths � Select a format/style that will focus on your strengths and deemphasise your weaknesses Business Communication (BUS-100) 05/03/2021 21

3 Types of CV （三种履历表） � Chronological � Functional � Combination Business Communication (BUS-100) 05/03/2021 22

3 Types of CV � Chronological � Functional � Combination Business Communication (BUS-100) 05/03/2021 23

Chronological CV （按照年月顺序的履历表） � Organised in order of when things happened � List most recent position first, then follow in that order Business Communication (BUS-100) 05/03/2021 24

Sample CV Business Communication (BUS-100) 05/03/2021 25

Chronological CV � Pros ◦ ◦ Employers are familiar with this style Highlights career growth Highlights stability Straightforward Business Communication (BUS-100) 05/03/2021 26

Chronological CV � Good for people: ◦ With long careers ◦ With a strong career path ◦ Who want to continue current career Business Communication (BUS-100) 05/03/2021 27

Chronological CV � Bad for people: ◦ With little experience ◦ Looking to switch careers ◦ Who have just finished or are in School or University Business Communication (BUS-100) 05/03/2021 28

3 Types of CV � Chronological � Functional � Combination Business Communication (BUS-100) 05/03/2021 29

Functional CV （功能履历表） � Emphasises skills and accomplishments by splitting them into groups Business Communication (BUS-100) 05/03/2021 30

Sample CV Business Communication (BUS-100) 05/03/2021 31

Functional CV � Pros: ◦ Emphasise earlier job experience ◦ Deemphasise lack of career progress or unemployment ◦ Highlight your skills instead of your experience Business Communication (BUS-100) 05/03/2021 32

Functional CV � Cons: ◦ Employers are not used to it ◦ May seem like you are trying to hide something Business Communication (BUS-100) 05/03/2021 33

Functional CV � Good for: ◦ Students/young people ◦ People entering the job market ◦ People looking to switch careers Business Communication (BUS-100) 05/03/2021 34

3 Types of CV � Chronological � Functional � Combination Business Communication (BUS-100) 05/03/2021 35

Combination CV （混合履历表） � Combines the best parts of the chronological and functional CV Business Communication (BUS-100) 05/03/2021 36

Sample CV Business Communication (BUS-100) 05/03/2021 37

Combination CV � Pros: ◦ It is more open ended ◦ You may adapt it a lot easier Business Communication (BUS-100) 05/03/2021 38

Combination CV � Cons: ◦ Is can be too long ◦ Can be repetitive if you must list things twice Business Communication (BUS-100) 05/03/2021 39

Conclusion （结论） � Students at HAUT and anyone looking for their first job want to use a type of combination CV called an: ◦ Entry Level CV Business Communication (BUS-100) 05/03/2021 40

What to Include （包含资料） � There are rules regarding what to include and what not to include in your CV. � For this class, we will use western guidelines Business Communication (BUS-100) 05/03/2021 41

What to Include � Name and address (necessary) ◦ Employer must know who you are and how to reach you Business Communication (BUS-100) 05/03/2021 42

What to Include � Name – Biggest thing on the CV � Full Address – May need current & permanent � Phone Number – With country code � Email –Make it professional � Website – If you have a personal one to share Business Communication (BUS-100) 05/03/2021 43

What to Include � Objective (Optional) ◦ Experts disagree whether or not to include an objective ◦ It is up to you to make this decision Business Communication (BUS-100) 05/03/2021 44

What to Include � What does an objective do? ◦ Clarifies the purpose of your CV ◦ Presents a clear statement of your goals � When should I use an objective? ◦ Include it on the resume when it is very targeted �Specific type of position �Specific the skills you offer to meet that position Business Communication (BUS-100) 05/03/2021 45

What to Include � Summary of qualifications (Optional) ◦ Like the executive summary of your CV ◦ Like a business report, it may be the only thing that people read ◦ If you include one, make it strong, direct, and convincing Business Communication (BUS-100) 05/03/2021 46

What to Include � Education (Necessary) ◦ Especially for current students, this may be the strongest part of your CV. ◦ Include related courses, grades, awards and an expected graduation date and result (if known) Business Communication (BUS-100) 05/03/2021 47

What to Include � Work experience (if you have any) ◦ You may include related and unrelated work experience ◦ List the name of your company, job title, and dates ◦ Include accomplishments, key skills used and responsibilities Business Communication (BUS-100) 05/03/2021 48

What to Include � Skills/Accomplishments (if you have any) ◦ Anything you have done or can do that will increase your qualifications ◦ Languages, computer skills, etc. Business Communication (BUS-100) 05/03/2021 49

What to Include � Activities (if you have any) ◦ Anything you did in your free time that might make you better suited for the job ◦ Teams, clubs, organisations, dancing, singing etc. (not I spend 5 hours on online gaming each day) Business Communication (BUS-100) 05/03/2021 50

What NOT to Include （不该包含的资料） � Personal ◦ ◦ Information Sex Nationality Religion Marital Status Business Communication (BUS-100) 05/03/2021 51

What NOT to Include � Personal Information ◦ This should not affect whether or not you are hired (in Western countries) �i. e. your height, weight, photograph and ID card number are NOT relevant Business Communication (BUS-100) 05/03/2021 52

NEVER… （决不。。。） � Lie on your CV. It may be tempting to stretch the truth, but avoid lying on your CV. This is called CV Deception. � In order to avoid CV deception, remember: ◦ Do not claim educational credits you don’t have Business Communication (BUS-100) 05/03/2021 53

Never � Do not claim to be self employed (if you aren’t) ◦ Pretending to be your own boss to cover unemployment periods � Do not exaggerate success ◦ Claiming full responsibility for a team effort Business Communication (BUS-100) 05/03/2021 54

Common CV Mistakes （通常的错误） � Too Long ◦ Limit CV to 1 page, especially for students (2 is okay when you have more experience) � Too short � Too wordy Business Communication (BUS-100) 05/03/2021 55

Common CV Mistakes � Boastful � Dishonest � Spelling or grammar mistakes � Bad sentence structure � No emphasis on key skills Business Communication (BUS-100) 05/03/2021 56

Your CV’s � There is no perfect CV format � What we will learn today are guidelines and one successful approach � Don’t take these as rules! Business Communication (BUS-100) 05/03/2021 57

Your CV’s � We are going to create an entry level CV � Entry level = Lowest level � Use this CV style to get your first job Business Communication (BUS-100) 05/03/2021 58

Sections of a CV （履历表的部分） � Name � Address � Objective (Can combine to Career Objective) � Summary � Education � Experience � Activities/skills/awards Business Communication (BUS-100) 05/03/2021 59

Name （名字） � This is the first thing on your CV � Think of it as your title � It is usually centered � May be emphasised with a big font, bold font, or underlining. Business Communication (BUS-100) 05/03/2021 60

Name: Business Communication (BUS-100) 05/03/2021 61

Address （地址） � The next thing on your CV. � For employers to contact you � What do I include? Business Communication (BUS-100) 05/03/2021 62

Address � Full street address (city, country, and postal code) � Phone number (home and cell) � Email (professional) ◦ What do we mean by professional? Business Communication (BUS-100) 05/03/2021 63

Address � For students, include: ◦ Temporary address (school) ◦ Permanent address (home) Business Communication (BUS-100) 05/03/2021 64

Address: Business Communication (BUS-100) 05/03/2021 65

Business Communication (BUS-100) 05/03/2021 66

Objective （目标） � This is where you list exactly what you want ◦ What kind of job? ◦ Where? ◦ When? ◦ What kind of company? Big? Small? � Change this section for each different job Business Communication (BUS-100) 05/03/2021 67

Objective: Business Communication (BUS-100) 05/03/2021 68

Objective � “Accounting position at a large company in Beijing” � “Assistant manager job at a small bank in Shanghai” � “Manager of an art gallery” Business Communication (BUS-100) 05/03/2021 69

Summary （概要） � 2 -4 lines stating your most impressive qualifications for the specific job � Academic achievements, jobs held, awards won, positions held, skills, etc. � Use this to grab the reader’s attention Business Communication (BUS-100) 05/03/2021 70

Summary Business Communication (BUS-100) 05/03/2021 71

Summary � “Banking internship at Deutsche Bank” � “Fluent written and spoken English” � “Proficiency in MS Office Suite, Photoshop, HTML” Business Communication (BUS-100) 05/03/2021 72

Summary � Have no more than 4 and no less than 2 statements � Otherwise, leave it out! Business Communication (BUS-100) 05/03/2021 73

Career Objective （事业目标） � Objective and Summary can be combined into a single ‘Career Objective’ � I personally prefer this way � Do what you are happiest with- the is no right or wrong! Business Communication (BUS-100) 05/03/2021 74

Education （学历） � Include degree name, university name, location, expected graduation date, grades, honours and awards � You may include a list of relevant courses Business Communication (BUS-100) 05/03/2021 75

Education � You may also include any other formal courses and test scores � IELTS, CET 6, HSK etc. Business Communication (BUS-100) 05/03/2021 76

Education: Business Communication (BUS-100) 05/03/2021 77

Business Communication (BUS-100) 05/03/2021 78

Education � If your degree is not completed, simply say “expected graduation date” � Bachelor of Business Administration in Accounting, � Expected Graduation: June 2014 � Bangor University Business Communication (BUS-100) 05/03/2021 79

Experience （经验） � In this section include any jobs, volunteer work, or clubs that are relevant for the desired position � You may have one heading “experience” or more: “related experience”, “volunteer experience”, “other experience”, “organisations” Business Communication (BUS-100) 05/03/2021 80

Experience Business Communication (BUS-100) 05/03/2021 81

Experience � Write all the details of the job (position, company, dates, location) � Then a brief description of the job, followed by specific accomplishments Business Communication (BUS-100) 05/03/2021 82

Experience � Job title, dates held, company name, location ◦ Brief description of job and key skills ◦ Accomplishment 1 ◦ Accomplishment 2 � Always tie everything back to key skills! Business Communication (BUS-100) 05/03/2021 83

Experience � Visiting lecturer, September 2011 – present, HAUT, Henan, China ◦ Business communications lecturer to second year University students �Utilised planning skills when preparing classes and material �Exercised management and leadership skills on a daily basis in leading classes Business Communication (BUS-100) 05/03/2021 84

Experience � List your most recent job in each category first, then move chronologically � Use past tense verbs for jobs held previously � Use present tense for jobs currently held Business Communication (BUS-100) 05/03/2021 85

Experience � Use action verbs for emphasis ◦ Created, assisted, developed, managed, directed, launched, raised, solved, saved, etc. � Avoid weak statements by using these and other action verbs � Avoid negative or tentative words Business Communication (BUS-100) 05/03/2021 86

Experience � List specific accomplishments � Whenever possible, quantify your accomplishments (use numbers) � Don`t use personal pronouns (I, we, me) ◦ TOO WORDY! Business Communication (BUS-100) 05/03/2021 87

Activities, skills and awards （活动、技能、奖项） � On this, the final section, list any activities, awards or skills that could not fit into the experience section � Language skills, computer skills, clubs, activities, community awards etc. Business Communication (BUS-100) 05/03/2021 88

Activities…: Business Communication (BUS-100) 05/03/2021 89

Activities, skills and awards � For activities, list position, group, and years � “President, Student Council, 2008 -2009” � “Member, Accounting Club, 2007 -2009” � “Badminton team captain, 2008 -2009” Business Communication (BUS-100) 05/03/2021 90

Activities, skills and awards � For ◦ ◦ skills, simply list them: “Fluent Cantonese speaker” “Java, PHP, . NET, HTML, css” “Piano virtuoso” “Level 8 Guitar player” Business Communication (BUS-100) 05/03/2021 91

Activities, skills and awards � For ◦ ◦ awards, list the award and the date: “Lewis Award for Community Service, 2007” “Nobel Peace Prize, 2009” “ 2010 World Cup Winner” “HAUT Business Communications Presentation Award” Business Communication (BUS-100) 05/03/2021 92

Activities, skills and awards � You may list all these together by including all three in the heading Business Communication (BUS-100) 05/03/2021 93

Completing your CV （完成履历表） � You want your CV in two forms: ◦ Printed CV – to drop off in person and to send in emails ◦ Text only CV – to post on websites and job boards Business Communication (BUS-100) 05/03/2021 94

Printed CV （影印履历表） � Use plenty of w h i t e s p a c e � Use lists to make it more readable � Use one kind of bullet points (-, *, etc) � Use headings for sections Business Communication (BUS-100) 05/03/2021 95

Activities, skills and awards � Use one kind of font � Use a traditional font � 10 -12 font size for CV (slightly bigger for name) � Align text properly Business Communication (BUS-100) 05/03/2021 96

Activities, skills and awards � Print on high quality paper � Print with a high quality printer � Never fold your CV Business Communication (BUS-100) 05/03/2021 97

Activities, skills and awards � For emails, use a standard format � PDF is the best � Word Document is also good Business Communication (BUS-100) 05/03/2021 98

Text only CV （字体履历表） � When applying to jobs online, you may have to use a text only CV � Use CAPITALS for headings � Use dashes (-) for lists Business Communication (BUS-100) 05/03/2021 99

Text only CV � Include keywords for search programs ◦ Management, computer skills, fluent Cantonese speaker, creative, flexible, leadership, team player, etc. Business Communication (BUS-100) 05/03/2021 10 0

Text only CV: Business Communication (BUS-100) 05/03/2021 10 1

Where can I find internships? （实习 作） � www. michealpage. com. cn � www. 51 job. com � www. chinahr. com Business Communication (BUS-100) 05/03/2021 10 2

Remember �A CV is never complete! � Always update your CV Business Communication (BUS-100) 05/03/2021 10 3

Tomorrow � Cover letters Business Communication (BUS-100) 05/03/2021 10 4