Bureau of Vital Statistics Kellen Sweny Division Manager

Bureau of Vital Statistics Kellen Sweny, Division Manager Quality of Life Committee Meeting October 31, 2019 1

Bureau of Vital Statistics (BVS) Request Overview, Governance and Online Services • Upcoming request for Council approval • Fee increase from vendor Permitium • BVS worked with FIN for cost study • BVS function, fee collection governed by State of Texas mandates • Ongoing need for online ordering services 2

Bureau of Vital Statistics (BVS) Online Ordering Historic Trend Certificates Issued 30, 000 25, 411 25, 000 20, 000 26, 616 23, 752 18, 416 15, 000 10, 000 5, 000 3 0 FY 16 FY 17 FY 18 FY 19

Fee Definitions, Online Ordering Cost Analysis provided by Finance Department Description/Name of Fee Online Order Convenience Fee Regular Mail Delivery Standard Delivery Fee Same Day Pick Up Expedited Processing Fee I Next Day Delivery via Fed. Ex Expedited Processing Fee II Fed. Ex Envelope Fee Cost (used in tandem with Next Day Fee) Finance Department Cost of Service Study Rates $5. 00* $3. 00 $15. 00 $26. 00 $20. 00** *The convenience fee is based on the fee being used by MCD on the City of Houston fee schedule; The cost of the convenience fee was not a part of the study because there was no time associated with the fee; This fee is intended to cover the projected $4. 20 per transaction HHD pays to the vendor, Permitium 4 **The cost of the Fed. Ex Envelope was not included in the time study because HHD pays Fed. Ex for the envelope

Thank you. For additional information or questions: Kellen Sweny Division Manager Registrar, Bureau of Vital Statistics 832 -393 -4286 kellen. sweny@houstontx. gov 5