Bundessprachenamt Meeting Customers Language Requirements BILC Conference 2006

Bundessprachenamt Meeting Customers' Language Requirements BILC Conference 2006 Budapest, Hungary Herbert Walinsky, Bundessprachenamt

Bundessprachenamt Our Customers and their Needs • Variety of customers – Military – Civilian • Language levels – Prerequisites – Goals

Bundessprachenamt General Goals • Optimal training what's needed, when it's needed, for as long as it's needed • Shortest possible time, minimum expense

Bundessprachenamt Some Approaches to meeting Customers' Needs

Bundessprachenamt SLP courses with customer-oriented LSP elements • mid to high SLP requirement • low SLP requirement

Bundessprachenamt Non-SLP LSP courses • mid to high SLP prerequisite • 0 or low SLP prerequisite

Bundessprachenamt The Lockheed P 3 Orion aircraft

Bundessprachenamt Technicians at work

Bundessprachenamt Factors Determining Future Requirements -- 2002 vs. 2006 • Student availability • Specific language needs • Budgetary restrictions

Bundessprachenamt Meeting future requirements 2002 vs. 2006 • • • Centralization Courses Teacher training Materials development Testing

Bundessprachenamt Centralization • Greater flexibility • Common standards - Hiring policy & procedures - Teacher training - Language instruction - Testing & examiner training

Bundessprachenamt Courses – and beyond • Teletutoring pilot project • "Mini-courses" • Other

Bundessprachenamt Learning by doing Students from the UAR improve their German by introducing their home country to visitors from a local school.

Bundessprachenamt Teacher Training Didactics and TELL Methodology Technology Instruction -Enhanced Language & Facilitation Learning Language Testing & Examiner Training Military Working Language

Bundessprachenamt Specialized Language Training Weapons-system specific Specialized and job-specific Service or branch-specific working language General, Non service-specific job-related Military working language

Bundessprachenamt General Military Working Language General Language Specialized and job-specific in authentic context Service and / or branchspecific e. g. Weaponssystem specific Degrees of specialization

Bundessprachenamt Materials development for specialized language • Military familiarization • Survival materials

Bundessprachenamt Interactive learning materials held high! Mr. Hakim, shown admiring the "Kombi-Campus" CD for level 1. 3 in English in the "hand" of the remote-controlled TEODor mine-clearing vehicle, has since completed the interactive survival trainer for Dari.

Bundessprachenamt The multimedia package for Swahili with CD-ROM and survival phrasebook

Bundessprachenamt Topic areas in interactive survival programs: Basics Making contact On the road Daily needs Checks and controls Finding Emergency and situations describing places Military matters This and that

Bundessprachenamt Dari

Bundessprachenamt Language Testing • Administration & evaluation: MC tests • Multi-level oral and written exams • Comprehensive examination guidelines • Examiner training seminars

Bundessprachenamt Some customers don't need specialized language training.